Operation Lead

2 months ago

Ealing, United Kingdom CV-Library Full time

We are Hestia. We make a difference. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.

The service you will work in….

Lynton Terrace is a warm, friendly and innovative care home to work in; with an established team. No two days are the same, but the one commonality is that the work we carry out is incredibly impactful.

A day in this role looks like….

As a Team Manager at Hestia, you will play a crucial role in our Mental Health & Complex Needs. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

To manage all aspects of the clients' care, support and accommodation and delivery of regulated activities in line with CQC regulation.

To ensure the delivery of a consistent and high-quality client-centered and recovery focused service which is co-produced with service users in accordance with the mission statement, values and strategic objectives of Hestia.

To maintain ‘good' across all KLOEs as a minimum and strive for ‘outstanding'.

To effectively manage and implement the project operational policy within the relevant legislative framework.

To lead the delivery of the Registered Care Home within the regulations of the CQC and as the Registered Manager.

Lead the creation, implementation and review of an annual business plan for the service in line with the organisational strategic objectives and the delivery requirements of the service.

Develop and update a live risk register, implementing mitigation actions and interventions and reviewing the level of each identified risk on a regular basis.

To lead the delivery of the Registered Care Home within the regulations of the CQC and as the Registered Manager.

Lead the creation, implementation and review of an annual business plan for the service in line with the organisational strategic objectives and the delivery requirements of the service.

Develop and update a live risk register, implementing mitigation actions and interventions and reviewing the level of each identified risk on a regular basis.

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

Attained level 5 in health and social care or equivalent.

Experience in leadership and management of a team with the ability to motivation and empower the team to facilitate positive differences for people.

Demonstrable experience of managing services for people with complex mental health and understand the challenges that may present.

Empathy for service users and the drive to be positive and assertive in support of recovery.

Managerial experience in recruitment, induction, supervision, appraisal, learning and development, as well as performance management.

High quality housing management experience.

Experience in budgetary management and compliance with financial policies and procedures.

Experience in developing positive working relationships with key stakeholders; service users, family, placement officers and a range of statutory, community and voluntary partners.

The ability to communicate clearly, both verbally and in writing.

The ability to manage information, analyse performance and practice in the team and make recommendations for change.

Understanding of and the ability to implement good Equality, diversity, equity and inclusion practice.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered

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