Operations Manager

1 week ago

Ealing UK, West London, United Kingdom Regen Solutions Full time

Operations Manager

West London

Repairs, Voids, FRA and EICRs

£80k + Package


The Role:

As an Operations Manager, you will be the operational lead for a Joint Venture contract between a Housing Association and Main Contractor delivering repairs, voids and planned works within a stock size of 39,000 homes.


The role is based in Ealing, the properties they maintain within this contract cover a large geographical area and span the M4 corridor, Hampshire area and across London. You will be responsible for at least 5 direct line reports with an overall team in excess of 200 employees.


Responsible for delivering repairs, voids, and planned works to ensure seamless co-ordination and efficient operation of all departments.


Key Responsibilities:

  • Oversee and manage the delivery of repairs, voids and planned works within a stock size of 39,000 homes
  • Collaborate with the management team to align administrative and financial processes with operational goals and objectives
  • Ensure compliance with company policies and procedures
  • Analyse data and provide insights and recommendations to support decision making
  • Foster a positive and collaborative working environment, promoting professional growth and development among team members
  • Lead and manage a team, providing guidance, support and development opportunities
  • Foster a collaborative and high performance culture, promoting accountability and continuous improvement
  • Ensure administrative processes are efficient, compliant and supportive of operational objectives
  • Provide effective leadership, a demonstrable strong approach to mentoring and motivation of staff within the Branch team by setting a clear direction for the contract(s) and leading by example.
  • Develop sustainable key Client/Stakeholder relationships, ensuring a high quality of customer engagement and involvement
  • Ensure the customer experience is central to all activities and embedded in all stakeholders of the Branch/Contract operation to ensure an efficient and productive service is delivered to service users and client
  • Review, monitor and control Contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels. Ensure at a minimum monthly structured reviews of the Contract that demonstrate stringent controls on all aspects of our cost base, work in progress, debt, operational productivity and other KPIs
  • Demonstrate control over all business governance, risk management processes and adherence to delegated authorities. These include daily weekly, monthly and annual planning of resources including office staff, together with a demand-based approach to directly employed and subcontracted skilled trades


Experience:

  • Proven experience in the above duties
  • A minimum of 3 years experience in managerial role within the social housing sector to include local authorities and property services
  • Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborative with diverse teams
  • Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines


Operations Manager

West London

Repairs, Voids, FRA and EICRs

£80k + Package

  • Store Manager

    1 week ago

    Ealing, UK, West London, United Kingdom C2 Recruitment - Retail, Hospitality & Charity Specialists Full time

    Senior Store Manager - Charity RetailLocation: Ealing, LondonSalary: Up to £26,750 per annum (dependent on experience)Join a Growing, Impactful Charity Retailer and Make a Difference!Are you an experienced Store Manager with a passion for retail and a heart for making a positive impact?Our client, a well-established and expanding charity retailer, is...

  • Head of Parking

    3 weeks ago

    Ealing, UK, West London, United Kingdom dnevo Partners Full time

    A West London local authority urgently requires an interim Head of Service (Parking) to lead, manage, and improve parking services for the borough. The role involves delivering operational leadership, ensuring financial and operational effectiveness, and aligning services with the borough’s strategic objectives. The successful candidate will drive...

  • Operations Manager

    2 months ago

    Birmingham, UK, West Midlands, United Kingdom Vivo Talent Solutions Full time

    Operations Manager / Operations / Banking / Mortgages / Birmingham / Hybrid / Permanent OverviewVivo Talent is partnered with a dynamic financial services SME in Birmingham to recruit an Operations Manager into their team. Over the past 18 months, they have experienced remarkable growth and have a roadmap that will continue this over the coming years. As the...

  • Retail Operations Manager

    3 weeks ago

    Ealing, Greater London, United Kingdom C2 Recruitment Full time

    Job Title: Retail Operations ManagerAre you a motivated and organized individual with a passion for retail?We are seeking a Retail Operations Manager to join our team, responsible for leading and supporting a team of merchandisers and replenishers in carrying out tasks required by clients.Key Responsibilities:Leading and supporting a team of merchandisers...

  • Head of Service

    3 weeks ago

    Ealing, UK, West London, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    Our client, based in West London, is currently recruiting for a Head of Parking on a 3 month temporary contract.The position is due to start in November on a full-time basis. The daily rate is negotiable between £500 - £600 per day via umbrella based on experience for this position.The ideal candidate will have experience working as a Senior Manager in a...

  • Repair Operations Manager

    3 weeks ago

    Ealing, Greater London, United Kingdom ENGINEERINGUK Full time

    Repair Operations ManagerWe are seeking a skilled Repair Operations Manager to join our team at ENGINEERINGUK. As a key member of our Responsive Maintenance division, you will be responsible for delivering high-quality repair services to our residents.Key Responsibilities:Manage the repair scheduling process to ensure timely and efficient delivery of...

  • General Manager

    4 weeks ago

    Ealing, Greater London, United Kingdom Mears Group PLC Full time

    About the RoleWe are seeking an experienced General Manager to lead our Joint Venture contract with A2Dominion, delivering repairs, voids, and planned works within a stock size of 39,000 homes. The successful candidate will be responsible for overseeing the operational delivery of these services, ensuring seamless coordination and efficient operation of all...

  • General Manager

    4 weeks ago

    Ealing, Greater London, United Kingdom Mears Group PLC Full time

    About the RoleWe are seeking an experienced General Manager to lead our Joint Venture contract with A2Dominion, delivering repairs, voids, and planned works within a stock size of 39,000 homes. The successful candidate will be responsible for overseeing the operational delivery of these services, ensuring seamless coordination and efficient operation of all...

  • Site Operations Manager

    1 month ago

    Ealing, Greater London, United Kingdom Randstad Full time

    Works Manager Job DescriptionRandstad is seeking an experienced Works Manager to join our team of maintenance contractors dedicated to delivering high-quality maintenance works in social housing.Key Responsibilities:Project Planning: Develop and oversee detailed project plans for void maintenance works, ensuring timely completion and adherence to quality...

  • Site Operations Manager

    1 month ago

    Ealing, Greater London, United Kingdom Randstad Full time

    Works Manager Job DescriptionRandstad is seeking an experienced Works Manager to join our team of maintenance contractors dedicated to delivering high-quality maintenance works in social housing.Key Responsibilities:Project Planning: Develop and oversee detailed project plans for void maintenance works, ensuring timely completion and adherence to quality...

  • General Manager

    3 weeks ago

    Ealing, Greater London, United Kingdom Mears Group Full time

    About the RoleThis is an exciting opportunity to join Mears Group as a General Manager, leading the operational team responsible for delivering repairs, voids, and planned works within a stock size of 39,000 homes. The role is based in Ealing, with a large geographical area spanning the M4 corridor, Hampshire, and across London.Key ResponsibilitiesOversee...

  • General Manager

    4 weeks ago

    Ealing, Greater London, United Kingdom Mears Group PLC Full time

    About the RoleWe are seeking an experienced General Manager to lead our Joint Venture contract with A2Dominion, delivering repairs, voids, and planned works within a stock size of 39,000 homes. The role is based in Ealing, with a large geographical area spanning the M4 corridor, Hampshire, and across London.Key ResponsibilitiesOversee and manage the delivery...

  • General Manager

    4 weeks ago

    Ealing, Greater London, United Kingdom Mears Group PLC Full time

    About the RoleWe are seeking an experienced General Manager to lead our Joint Venture contract with A2Dominion, delivering repairs, voids, and planned works within a stock size of 39,000 homes. The role is based in Ealing, with a large geographical area spanning the M4 corridor, Hampshire, and across London.Key ResponsibilitiesOversee and manage the delivery...

  • Operations Manager

    2 months ago

    Birmingham, UK, West Midlands, United Kingdom Centrick Full time

    We are Centrick—a team of driven property experts united by a simple goal: to make customers’ lives better every day. With a growing national presence, we manage buildings and estates of all shapes and sizes, ensuring residents enjoy a peaceful and secure home.We're all about people—professional, friendly, and always up for working closely with our...

  • Operations Manager

    3 weeks ago

    Plymouth, UK, South West England, United Kingdom Mitie Full time

    Mitie are in year 20 of the 25-year Armada PFI Contract delivering Hard and Soft Services in support of the Naval Base accommodation areas (mainly HMS DRAKE) and some local remote locations. The Operations Manager will be directly responsible for the management of a range of Soft Services and the direct management of 3 main sub-contractors (CRL contract,...

  • Operations Manager

    2 months ago

    Birmingham, UK, West Midlands, United Kingdom Orange Connex Global UK Ltd Full time

    The Orange Connex team is looking for a Chinese speaking Onsite Operations Manager in Birmingham, UK.Core Values of the Position:Manage the local warehouse and fulfillment operations.manage performance driving service and KPI continuous improvement.manage cost efficiency optimization for Orange Connex.Responsibilities:Service performance for both warehouse...

  • Catering Operations Manager

    4 weeks ago

    Ealing, Greater London, United Kingdom Compass Group UK & Ireland Full time

    Job Opportunity: Catering SupervisorWe are seeking an experienced Catering Supervisor to join our team at Chartwells, a leading provider of catering and support services to the education sector. As a Catering Supervisor, you will play a key role in ensuring the smooth operation of our kitchens and service counters, delivering exceptional food experiences to...

  • Catering Operations Manager

    4 weeks ago

    Ealing, Greater London, United Kingdom Compass Group UK & Ireland Full time

    Job Opportunity: Catering SupervisorWe are seeking an experienced Catering Supervisor to join our team at Chartwells, a leading provider of catering and support services to the education sector. As a Catering Supervisor, you will play a key role in ensuring the smooth operation of our kitchens and service counters, delivering exceptional food experiences to...

  • Warehouse Operations Manager

    2 weeks ago

    Wakefield, UK, West Yorkshire, United Kingdom Loom Talent Full time

    Role: Warehouse Operations ManagerLocation: WakefieldSalary: £45,000 + Additional BenefitsThe Role:As Warehouse Operations Manager, you will lead and develop a high-performing team, ensuring the smooth and efficient running of warehouse functions including inventory control, order fulfilment, and distribution. You’ll be instrumental in driving continuous...

  • Distribution Operations Manager

    4 days ago

    Birmingham, UK, West Midlands, United Kingdom Signet Jewelers Full time

    This is an exciting opportunity to become our Distribution Centre Operations Manager. This role isn’t traditional logistics, and this warehouse is no exception. You’ll have an important part to play planning, managing all aspects of our DC Functions, delivering operational excellence ensuring compliance and KPI’s are met.The role will be ideal to...