Service Coordinator

4 weeks ago


Frimley, United Kingdom CV-Library Full time

Do you have strong customer service experience? Would you like to join a growing organisation with a fantastic company culture? Our client is a leading security systems provider who are now looking for a Service Coordinator to join their busy team. The ideal candidate will have the ability to multi-task, as well as an excellent phone manner. The role will involve liaising with customers, and planning/scheduling engineers’ diaries so they can carry out installations, maintenance, and repairs.

Service Coordinator
 
Permanent
Salary dependent on experience
Monday to Friday, 8:30am – 5pm
Camberley
 
Service Coordinator
Job Description

Schedule work orders with suitable field engineers, liaising daily with engineers to ensure service jobs are completed
Open and maintain customer accounts by recording account information on the ERP system
Raising and issuing purchase and work orders
Monitor all service agreements to ensure visits are carried out as per contract
Resolve product or service problems
Managing incoming calls and emails from assigned accounts 
Service Coordinator
Essential Skills/Experience/Qualifications

Experience working within a customer focused/administrative position
Excellent communication skills, over the phone and email
Ability to multi-task, prioritise and manage time effectively 
Service Coordinator
Company Benefits

Death in service x 3 of salary
22 days holiday plus the bank holidays
Long service rewards 
If you feel you’re a good fit for this position, please click ‘apply


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