Customer Service Planner

5 days ago


Lincoln, United Kingdom CV-Library Full time

Are you looking for a new Temporary to Permanent opportunity in 2025? 

Do you have customer service experience?

Customer Service Planner

Lincoln

£12.03 per hour

Office based (Hybrid working offered once probation has been passed)

The Role:

Role is office based, initially. Once you have passed probation, our client offers a hybrid working model. This may take around 5-6 months to pass probation.
Candidates would assist in the delivery of a business-critical service to ensure that both planned and reactive work is scheduled to meet business performance targets (Service, Serviceability, Quality and Risk) and systems are updated with work activities. 
Take ownership of todays and tomorrows work schedules, to ensure that all work is completed within the agreed timescale  
Prioritise and deploy reactive work according to priority matrix to field resources via telephone, complying with health and safety guidelines. Ensuring resource has the availability to complete the work and remove any work that cannot be completed as a result. 
Escalating to relevant teams where high priority work cannot be deployed. 
Contacting both internal and external customers, to keep them informed and realign expectation. 

Shifts:

37 hours per week

Monday – Sunday: 7am - 9:30pm 

You must:

Be available to start on 03/02/2025 and be available for the first 3 weeks for training.

Interviews W/C 20/01/25 

What you will receive:

A full training package (classroom-based training and mentoring by an experienced team member)
Hybrid working option (once probation has been passed)

To be successful in this role our client is looking for the following skills:  

Well organised with excellent administration skills. 
Teamwork and willingness to help others  
Good communication skills at all levels with both internal & external customers  
Ability to work within a team whilst owning your own workload  
Prioritisation and decision-making skills  

If you are interested, please click to apply, or for more information please call our office on (phone number removed).

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business



  • Lincoln, United Kingdom Morgan Sindall Property Services Full time

    **Permanent, Full Time - 40 hours per week** We have an exciting opportunity for a Customer Service Planner to join us at our hub in Lincoln. **About the Role** Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where...


  • Lincoln, United Kingdom Anglian Water Full time

    Job Title: Customer Service Planner Location: Lincoln Job Type: Full-Time, Permanent, 37 hours per week.Salary - £23,143 with formal pay progression Private health care Virtual GP service for you and your household Double-matched pension scheme Generous annual leave Do you have excellent customer service skills and an ability to prioritise your workload?Are...


  • Lincoln, United Kingdom 1st Choice Rec Full time

    Are you looking for a new Temporary to Permanent opportunity in 2025?  Do you have customer service experience? Customer Service Planner Lincoln £12.03 per hour Office based (Hybrid working offered once probation has been passed) The Role: Role is office based, initially. Once you have passed probation, our client offers a hybrid working model. This may...


  • Lincoln, United Kingdom 1st Choice Staff Recruitment Full time

    Are you looking for a new Temporary to Permanent opportunity in 2025?  Do you have customer service experience? Customer Service Planner Lincoln £12.03 per hour Office based (Hybrid working offered once probation has been passed) The Role: Role is office based, initially. Once you have passed probation, our client offers a hybrid working model. This...


  • Lincoln, United Kingdom Anglian Water Services Ltd Full time

    **Location**: Lincoln **Job Type**: Full-Time, Permanent, 37 hours per week. Circa £23,000 with formal pay progression Private health care Virtual GP service for you and your household Competitive pension scheme - We double-match your contributions up to 6%: 12% ratio Do you have excellent customer service skills and an ability to prioritise your...


  • Lincoln, Lincolnshire, United Kingdom Pentagon Group Full time

    Key ResponsibilitiesAs a Service Consultant, you will be responsible for meeting and greeting customers, ensuring an excellent level of customer service from the beginning.You will liaise with customers face-to-face, by telephone and email, understanding their requirements and advising if and when we can satisfy them.Maintain Service/MOT Planners and...


  • Lincoln, United Kingdom MSP Direct Sourcing Full time

    **Job title**: Field Service Resource Planner **Location**: Lincoln (Hybrid) **Contract length**: 6 Months (with extension) **Hours**: Monday-Friday (37.5 hours per week) Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for a Resource Planner on behalf of a well known company in the Engineering, Energy,...

  • Planner/scheduler

    4 days ago


    Lincoln, United Kingdom Howells Solutions Full time

    **Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in Lincoln **Salary**: £23k-£24k** Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners /...

  • Production Planner

    2 months ago


    Lincoln, United Kingdom Euro Projects Recruitment Full time

    Production Planner Work for a growing, international manufacturing business that have invested significantly across production. 25 days holiday + banks, 5% pension, healthcare. 7:30am to 4:30pm Mon Thurs, 12:30pm finish on a Friday. An ambitious engineering business are currently recruiting for a Production Planner to help ensure projects are being...

  • Pop Planner

    3 hours ago


    Lincoln, United Kingdom RecruitMe Full time

    **Peterborough / Hybrid Working £40k - £42k + car allowance or company vehicle + bonus + employee + life insurance + share scheme + health plan** **POP (Point of Presence) Planner.** **About the Client**:one of the UK's fastest growing full fibre broadband companies. We are working with a fast growing full fibre broadband company who are bringing next...

  • Transport Planner

    7 months ago


    Lincoln, United Kingdom 2Fawcett Recruitment Full time

    **Role**: Transport Planner **Salary**: £27,000 - £33,000 DOE **Location**: Lincoln **Type**: Permanent **Overview** 2fawcett are recruiting for a Transport Planner to join a company located in Lincoln on a full time, permanent basis. **Role & Responsibilities of the Transport Planner** Provide key support to the Traffic Manager in effectively...

  • Transport Planner

    7 months ago


    Lincoln, United Kingdom 2Fawcett Recruitment Full time

    **Role**: Transport Planner **Salary**: £27,000 **Location**: Lincoln **Type**: Permanent **Overview** 2fawcett are recruiting for a Transport Planner to join a company located in Lincoln on a full time, permanent basis. **Role & Responsibilities of the Transport Planner** Provide key support to the Traffic Manager in effectively planning...

  • Planner

    7 months ago


    Lincoln, United Kingdom Clancy Group Full time

    **Planner**: **Canwick Lincoln**: Role: Planner Contract: Permanent Hours: 7.30am - 5.00pm Location: Canwick **We Care** - That’s why we need people like you who care about your colleagues and customers as well as our business and the environment. People who appreciate their role in helping others to be successful._ Life would be challenging without our...


  • Lincoln, Lincolnshire, United Kingdom Pentagon Group Full time

    Pentagon Motor Group is seeking a highly skilled Service Consultant to join their successful team at Pentagon Lincoln.About the RoleDeliver exceptional customer experiencesWork in a fast-paced, dynamic environment with a collaborative and supportive teamMeet and greet customers, ensuring an excellent level of service from the beginningA competitive salary of...

  • Resource Planner

    7 months ago


    Lincoln, United Kingdom CITY OF LINCOLN COUNCIL Full time

    (Please note: City of Lincoln Council do not accept CVs) The City of Lincoln Council have an exciting opportunity for a Resource Planner to join our team. You will be part of the Housing Repairs Team who are responsible for repairing and maintaining 7,800 properties throughout Lincoln. We pride ourselves on providing quality housing and repairs for our...


  • Lincoln, United Kingdom Euro Projects Recruitment Full time

    Production Planner Work for a growing, international manufacturing business that have invested significantly across production.25 days holiday + banks, 5% pension, healthcare.7:30am to 4:30pm Mon Thurs, 12:30pm finish on a Friday.An ambitious engineering business are currently recruiting for a Production Planner to help ensure projects are being scheduled...

  • Supply Chain Planner

    2 weeks ago


    Lincoln, Lincolnshire, United Kingdom Staffline Branches Full time

    Join our team as a Supply Chain Planner at Staffline Branches. This role offers a competitive salary of $70,000 - $90,000 per annum, depending on experience.About the Role:You will be responsible for raising multi-jobs and ensuring efficient production planning for group-produced items. You will also assist in training new staff and support the Production...


  • Lincoln, United Kingdom Capio Recruitment Full time

    **Job Title: Junior Financial Planner** **Salary: £35,000 - £50,000** **Location: Lincoln or Horncastle** - **The Job Role?**_ This is a fantastic opportunity for a newly qualified Financial Planner to join a long-standing financial planning business working closely with existing clients and planners within the firm. Currently we are seeking to find a...


  • Lincoln, United Kingdom Capio Recruitment Full time

    **Job Title: Junior Financial Planner** **Salary: £35,000 - £50,000** **Location: Lincoln or Horncastle Locations** - **The Job Role?**_ This is a fantastic opportunity for a newly qualified Financial Planner to join a long-standing financial planning business working closely with existing clients and planners within the firm. Currently we are seeking...


  • Lincoln, United Kingdom Owen Payne Recruitment Service Ltd Full time

    We are recruiting for a full time Supply Chain Customer Service Support for our client based in Lincoln, LN6 area. **Role**: The Customer Service Representative will support a customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from...