Customer Service Advisor

4 weeks ago


Cheswick Green, United Kingdom CV-Library Full time

Role: Customer Service Advisor

Salary: £12 - 12.50 per hour dependent on experience

Location: Shirley Solihull B90 and home working

We are working on behalf of our client who is seeking to recruit an experienced Customer Service Advisor to join their business immediately on a temporary basis. This could lead to a permanent Customer Service position for the successful candidate. You will be working in a team of 6, supporting a wide range of customers.

The business operates a hybrid working policy, but you would be full time at their offices at Blythe Valley Business Park during your training period initially. This is a full time working role 9am – 5.30pm.

The role of a Customer Support Advisor requires exceptional levels of attention to detail, accuracy and customer service skills over phone and email.

Due to the office location at Blythe Valley Business Park in Shirley Solihull B90, you will need to be a driver with your own transport due to the poor public transport links.

Role and responsibilities:

* As a Customer Support Advisor, you will be assisting with offboarding customers and handling their requests to cancel their contract service

* Responsible for calculating any early termination fees using an internal database and advising customers of the contractual obligations of ceasing services

* Liaising with third-party suppliers to agree termination dates of service

* Ensuring that termination of services takes place on the agreed date

* Advising finance billing to stop charges in relation to ceased services from the agreed date

* Advising third party suppliers to stop services billed to the company

* Resolving any queries with customers and or third parties either on the telephone or by email

* Chasing third party suppliers for updates as required

* Accurately updating ticketing system

* General customer service and administration support as required within the department

Skills and experience required:

* Proven work history in a customer service role is essential

* Excellent attention to detail and data accuracy skills essential

* Ability to communicate confidently with customers, colleagues and 3rd parties

* Positive and enthusiastic mentality

When you become a permanent member of staff you will receive the following benefits:

* 25 days holiday plus Bank Holidays rising to 28 days with service

* Employee assistance programme

* Free parking

* Hybrid working

If you have the relevant skills and experience, and actively seeking an immediate start temporary role in Customer Service Advisor then please apply today



  • Cheswick Green, United Kingdom The Recruitment Duo Full time

    Role: Customer Service AdvisorSalary: £12 - 12.50 per hour dependent on experienceLocation: Shirley Solihull B90 and home workingWe are working on behalf of our client who is seeking to recruit an experienced Customer Service Advisor to join their business immediately on a temporary basis. This could lead to a permanent Customer Service position for the...


  • Cheswick Green, United Kingdom CV-Library Full time

    Administrator/Order processing Shirley, Solihull (Hybrid working available after training) Immediate start - Temp to Perm opportunity £12.30 - £12.56 per hour dep on exp + parking Full-Time (9am - 5pm) We are currently seeking an Administrator with strong attention to detail to manage Customer Orders Our client is a forward-thinking...


  • Bethnal Green, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at York Hall Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...


  • Golders Green, United Kingdom National Express Full time

    We have a fantastic **Full time **opportunity for a Customer Service Advisor to join our team at **London Golders Green.** This full time role will be working **onsite at London Golders Green Station,** between the hours **07:50 am to 20:10 pm.** As a **Customer Service Advisor** you will use your customer service experience to deliver exceptional service...

  • Service Advisor

    1 month ago


    Langley Green, United Kingdom CV-Library Full time

    Service Advisor Pay: Up to £30,000 Basic DOE, OTE up to £39,000 Hours: 8am - 6pm Monday to Friday, 1 in 4 Saturdays 8am – 12:30pm (paid at overtime)We are currently advertising on behalf of an Automotive well-established Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the...

  • Service Advisor

    1 month ago


    Langley Green, United Kingdom CV-Library Full time

    Service Advisor £28,000 - £30,000 doe + £10k+ Uncapped OTE Monday to Friday 8am - 6pm + 1 in 3 Saturday mornings paid at overtime rate Main Dealer benefits, brand training etc..We are currently advertising on behalf of an Automotive Premium dealership who are currently recruiting for a Service Advisor to assist in their busy Service...

  • Service Advisor

    3 weeks ago


    Langley Green, United Kingdom Perfect Placement Full time

    Service AdvisorPay: Up to £30,000 Basic DOE, OTE up to £39,000Hours: 8am - 6pm Monday to Friday, 1 in 4 Saturdays 8am – 12:30pm (paid at overtime)We are currently advertising on behalf of an Automotive well-established Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Crawley area.Our...


  • Cheswick Green, United Kingdom CV-Library Full time

    Customer Service Coordinator Location: Shirley Solihull B90 Salary: £28,500 Hours: Full time 9am until 5pm Benefits: Free parking, 23 days annual leave plus bank holidays, 4% employee and 4% employer pension scheme, life assurance scheme, health cash plan – salary sacrifice and employee assistance programme We are working on behalf of an...

  • Service Advisor

    1 month ago


    Langley Green, United Kingdom Perfect Placement Full time

    Service Advisor Job OpportunityWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Communicate effectively with customers to understand their service needs and...

  • Service Advisor

    1 month ago


    Langley Green, United Kingdom Perfect Placement Full time

    Service Advisor Job OpportunityWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Communicate effectively with customers to understand their service needs and...


  • Cheswick Green, United Kingdom The Recruitment Duo Full time

    Customer Service CoordinatorLocation: Shirley Solihull B90Salary: £28,500Hours: Full time 9am until 5pmBenefits: Free parking, 23 days annual leave plus bank holidays, 4% employee and 4% employer pension scheme, life assurance scheme, health cash plan – salary sacrifice and employee assistance programmeWe are working on behalf of an esteemed organisation,...


  • Cheswick Green, United Kingdom CV-Library Full time

    Customer Support Administrator Shirley, Solihull £26,000 Full time - Hybrid role 3 days working from home Car parking available - modern and well located offices - working in a friendly team - with 2-days in the office and the remainder of the week working from home. You will be an experienced Customer Support Administrator with experience of working...


  • Acocks Green, United Kingdom Cash Converters South Birmingham Full time

    we want you!! Are you tired from boring and repetitive jobs and looking for variety and excitement in your new role? Are you passionate about modern technology and gadgets? Or have good knowledge in jewellery, watches, music instruments, games or collectables? Then this role is for you! We are looking for ambitious and self-motivated individuals to become...

  • Service Advisor

    2 months ago


    Patchetts Green, United Kingdom The Recruitment Solution Full time

    Service Advisors,Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic, sports brand!If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Watford area..The ideal candidate will have main...

  • Service Advisor

    1 month ago


    Patchetts Green, United Kingdom CV-Library Full time

    Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic, sports brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Watford area.. The ideal candidate will have main...


  • Molehill Green, United Kingdom CV-Library Full time

    We have fantastic full time opportunities for Customer Service Advisors to join our team at Stansted Coach Station. The shifts for this onsite position will be 38 hours split into 11.5 hour shifts, Shifts will be between 06:00-02:45 including every other weekend. Examples of shifts would include: [7 shifts across 2 weeks] Week 1 Monday, Tuesday, Friday,...


  • Molehill Green, United Kingdom CV-Library Full time

    We have fantastic full time opportunities for Customer Service Advisors to join our team at Stansted Coach Station. The shifts for this onsite position will be 38 hours split into 11.5 hour shifts, Shifts will be between 06:00-02:45 including every other weekend. Examples of shifts would include: [7 shifts across 2 weeks] Week 1 Monday, Tuesday, Friday,...

  • Customer Advisor

    4 months ago


    Longwell Green, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 16 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of an 0.50 per hour, store specific location allowance)** **B&Q Longwell Green** We believe anyone can improve their home to make life better. Every day, we give our...


  • Cheswick Green, United Kingdom The Recruitment Duo Full time

    We are seeking a Customer Service Order Coordinator to support our existing Customer Service team with increasing seasonal workload on a temporary contract basis.This is a temporary contract until further notice. You will be responsible for managing the order process from start to finish, processing orders accurately and promptly received by various means,...


  • Molehill Green, United Kingdom National Express Group PLC Full time

    We have fantastic full time opportunities for Customer Service Advisors to join our team at Stansted Coach Station.The shifts for this onsite position will be 38 hours split into 11.5 hour shifts, Shifts will be between 06:00-02:45 including every other weekend.Examples of shifts would include: (7 shifts across 2 weeks)Week 1 Monday, Tuesday, Friday,...