Customer Service Advisor Stansted
1 month ago
We have fantastic full time opportunities for Customer Service Advisors to join our team at Stansted Coach Station.
The shifts for this onsite position will be 38 hours split into 11.5 hour shifts, Shifts will be between 06:00-02:45 including every other weekend.
Examples of shifts would include: [7 shifts across 2 weeks]
Week 1 Monday, Tuesday, Friday, Saturday, Sunday
Week 2 Wednesday, Thursday
The Customer Service Advisor role will put you in the centre of the hustle and bustle of a busy transport environment, selling tickets in and around onsite at Stansted, answering customer queries, guiding them to their location, and ensuring our high standards of health and safety are continually met.
Successful applications will be invited to attend an onsite interview on 31st October
What you'll do...
Consistently deliver an excellent standard of customer service at all times taking a proactive and positive approach to ensure customer satisfaction
Effectively and accurately communicate information to customers and liaise with colleagues throughout the business regarding service updates and disruption
Proactively look for opportunities to up-sell National Express services and products
Provide support and assistance to customers, colleagues and driver teams
Be fully competent in the use of the relevant ticketing and operational systems, processes and procedures necessary to fulfil the role
Assist in the training and development of peers and promote DOH rules and maintain a safe working environment
Ensure established safe working processes are adhered to at all times
Promote a cohesive, empowered and engaged working environment
What you'll need...
English language skills
Experience of front-line customer service in a fast paced environment
Positive attitude to customer service and personal development
Ability to work in a team or independently on your own initiative
Good levels of health, stamina and fitness will be required as the environment is fast paced and work will involve standing and/or sitting for long periods of time
The ability to work shift patterns including weekends and bank holidays to meet business demands.
What we offer in return for your hard work and commitment…
Free Coach travel for yourself
Complimentary coach travel for a Nominated Person
50% discount for friends and family on full fares on our coach services
A free smart comfortable uniform
A company pension
Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
Private online GP service
Exclusive benefits and savings from thousands of the UK's largest retailers and service providers
Endless opportunities for progression within the business
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.
Things to Note...
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
-
Groundworker
1 month ago
Molehill Green, United Kingdom CV-Library Full timeMULTIPLE GROUNDWORKERS, REQUIRED FOR STANSTED AIRPORT - IMMEDIATE START!*** One of East Anglia's leading Groundworks Contractors requires Groundworkers to start on site with immediate effect at Stansted Airport The Job Description: Groundworker Core duties will include replacing exisiting car park, scaffold mats, digging around live services Must Haves:...
-
Site Engineer
4 weeks ago
Molehill Green, United Kingdom CV-Library Full timeCUK are seeking a temp Site Engineer for Stansted Airport to work up until Christmas. You need to be proficient at setting out with at least 5 years experience. You ideally will also have experience managing data involving services To start Monday. PAYE umbrella pay
-
Customer Service Advisor
2 months ago
Cheswick Green, United Kingdom CV-Library Full timeRole: Customer Service Advisor Salary: £12 - 12.50 per hour dependent on experience Location: Shirley Solihull B90 and home working We are working on behalf of our client who is seeking to recruit an experienced Customer Service Advisor to join their business immediately on a temporary basis. This could lead to a permanent Customer Service position...
-
Customer Service Advisor
5 months ago
Bethnal Green, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor at York Hall Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...
-
Customer Service Advisor
6 months ago
Golders Green, United Kingdom National Express Full timeWe have a fantastic **Full time **opportunity for a Customer Service Advisor to join our team at **London Golders Green.** This full time role will be working **onsite at London Golders Green Station,** between the hours **07:50 am to 20:10 pm.** As a **Customer Service Advisor** you will use your customer service experience to deliver exceptional service...
-
Team Member Burger King Landside
1 month ago
Molehill Green, United Kingdom CV-Library Full timeTeam Member Burger King - Stansted Airport Pay rate £12.07 per hour, regardless of age. You will earn an extra £1.20 per hour for hours worked between midnight and 6 am bringing your rate of pay to £13.27 per hour! We are looking for Early Birds and Night Owls for our early shift in Burger King! You will be...
-
Aircraft Fitter
2 weeks ago
Molehill Green, United Kingdom CV-Library Full timeAircraft Gas Fitter £25,000 - £30,000, dependent on experience. M11 Corridor. My client is Europe's leading independent overhaul and repair facility for more than 60 years. They have a solid reputation in the aerospace industry for providing a broad range of services to international and regional airlines, helicopter operators and airframe...
-
Customer Service Advisor
6 months ago
Acocks Green, United Kingdom Cash Converters South Birmingham Full timewe want you!! Are you tired from boring and repetitive jobs and looking for variety and excitement in your new role? Are you passionate about modern technology and gadgets? Or have good knowledge in jewellery, watches, music instruments, games or collectables? Then this role is for you! We are looking for ambitious and self-motivated individuals to become...
-
Service Advisor
2 months ago
Patchetts Green, United Kingdom CV-Library Full timeService Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic, sports brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Watford area.. The ideal candidate will have main...
-
Aircraft Fitter
2 weeks ago
Molehill Green, United Kingdom CV-Library Full timeElectrical Fitter. £25,000 - £35,000, dependent on experience. M11 Corridor. My client is Europe’s leading overhaul and repair provider within the booming aerospace industry and have an unrivalled reputation for providing a broad range of services to international and regional airlines, helicopter operators and airframe manufactures....
-
HGV Technician
2 months ago
Molehill Green, United Kingdom CV-Library Full timeAre you looking for a new and rewarding technical challenge? If you have experience of maintenance and repair of motor vehicles, plant equipment or HGV, you are the expert we are looking for! We have an exciting opportunity for a qualified HGV Technician / HGV Mechanic to join our team at Stansted Airport. Our client are market...
-
Customer Advisor
5 months ago
Longwell Green, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 16 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of an 0.50 per hour, store specific location allowance)** **B&Q Longwell Green** We believe anyone can improve their home to make life better. Every day, we give our...
-
Customer Advisor
3 weeks ago
George Green, United Kingdom Manpower UK - RISE Full timeCustomer Advisor Slough 12 Months Maternity Cover, Full time 37.5 hours per week £12.58 - £14.50 Per hour dependent on skills and experience Working Hours: Mon-Fri 8:30am-5pm ASAP StartOur client, one of the world's leading industrial companies are currently recruiting for a Customer Advisor to join their busy team in Slough.Role Overview: To provide a...
-
Customer Advisor
6 months ago
Longwell Green, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Full time and Part Time - Up to 39 hours per week** **Permanent Contract** **Shifts available: Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** **B&Q Longwell Green** We believe anyone can improve their home to make life better. Every...
-
Customer Advisor
6 months ago
Longwell Green, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Full time - 36.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.75 per hour (Inclusive of an £0.54 per hour, store specific location allowance)** **B&Q Longwell Green** We believe anyone can improve their home to make life better....
-
Customer Advisor
6 months ago
Longwell Green, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Full time & Part Time Available - 15 & 36.75 hours per week** **Permanent Contract & Fixed Term Contract Available** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour (Inclusive of an £0.54 per hour, store specific location allowance)** **B&Q Longwell Green...
-
Hgv Service Advisor
5 months ago
Welham Green, United Kingdom Pembrook Resourcing Full time**HGV Service Advisor** **Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.** **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal...
-
Category Buyer
2 months ago
Molehill Green, United Kingdom CV-Library Full timeCategory Buyer - Toys, Household or Practical Goods Stansted, Essex - Hybrid: Office-based three days a week, two days wfh. £45k - £50k DOE This role is for a dynamic and results-driven Category Buyer with a proven track record in categories such as Toys, crafts, hobbies, home and furniture, kitchen and household, garden and outdoors, DIY, or...
-
Team Member
1 month ago
Molehill Green, United Kingdom CV-Library Full timeExciting New Opening!! Team Member at Tortilla, Stansted Airport Pay Rate: £12.41 + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6am, bringing your rate of pay to £13.61 per hour. Shift Pattern: 3:00 am to 11:00 pm. Successful candidates will be required to provide...
-
Team Member
4 weeks ago
Molehill Green, United Kingdom CV-Library Full timeSSP UK Team Member at Burger King, Stansted Airport Pay Rate: £12.41 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £13.61 per hour. Shift pattern: Part Time/Full Time, scheduled between 03:00 am- 11:00 pm, including...