Resident Support Manager

1 month ago

Streatham Hill, United Kingdom CV-Library Full time

Job title: Resident Support Manager - Full Time Permanent Post 37.5hr Working Week 

Salary: £40,915 Per Annum

Location: South and South London

DepartmentEmpowering Futures - Community Impact

This role

Reporting to the Regional Manager, this role is an important part of the Community Impact Team and will work closely with all relevant internal and external stakeholders to appropriately support residents and customers with additional requirements to achieve their personal goals and reduce associated risks and costs for MTVH.

This post holder will be responsible for building a relationship of trust, advising and empowering residents experiencing multiple barriers to achieve their personal goals to live well and sustain their tenancies. Activities include carrying out a comprehensive assessment of residents? circumstances and supporting the resident to complete an action plan that fully addresses all immediate, medium- and long-term needs of individual residents to enable them to sustain their tenancies and live well.

What you'll need to succeed

The successful candidate will come with extensive knowledge and a track record of delivering one to one support to individuals dealing with a range of vulnerabilities, including fuel and food poverty, mental ill health and physical and financial difficulties.

They will have the ability to adopt a needs-led approach to develop solution focused interventions with holistic support assessments and action plans. In addition they will have experience of working on complex cases in partnership with internal and external stakeholders.The candidate will be expected to provide tenancy support where needed. The applicant will have experience in caseload management and monitoring. This is a values driven role and we will be looking for someone with the energy, enthusiasm and passion to make a real difference for MTVH residents and communities. The successful candidate will put the resident at the centre of the process and empower them to find solutions to enable them to live well.

To meet our commitment to providing safe, high quality services to our customers we will complete an Enhanced Level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation as part of the onboarding process.

Please note :- we do not currently offer visa sponsorship.

What?s in it for you?

Our benefits include:-

28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Supported family friendly approach with extended parental leave
Enhanced pension with matched contributions of up to 9%
Option to buy or sell up to 5 days annual leave per year
Life assurance cover 3 x your salary
Cycle2work scheme
Hybrid Working - Dependent on job role and department
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

Gender
Ethnicity
LGBTQ+
Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment

  • Resident Support Manager

    1 month ago

    Streatham Hill, United Kingdom CV-Library Full time

    Job titleResident Support Manager 6 Month Fixed Term Contract Salary £40,915 Per Annum  Location: South and South London DepartmentEmpowering Futures - Community Impact This role Reporting to the Regional Manager, this role is an important part of the Community Impact Team and will work closely with all relevant internal and external...

  • Resident Support Worker

    4 days ago

    Stamford Hill, Greater London, United Kingdom Avery Healthcare Group Ltd. Full time

    Resident Support Worker Job OpportunityAvery Healthcare Group Ltd. is seeking a dedicated and compassionate individual to join their team as a Resident Support Worker at the Priory Court Care Home in Stamford. This is an excellent opportunity to make a real difference in the lives of our residents, providing personalized support and care to enhance their...

  • Resident Care Coordinator

    2 days ago

    Knight's Hill, United Kingdom The British Home Full time

    About the RoleThe Matron is a key member of the senior nursing team at The British Home, responsible for providing expert clinical case management and support for patients with complex care needs. This role requires strong leadership and communication skills, as well as the ability to work collaboratively with multidisciplinary teams.Provide leadership and...

  • Resident Care Professional

    5 days ago

    Boars Hill, Oxfordshire, United Kingdom Barchester Healthcare Full time

    Barchester Healthcare is a leading provider of healthcare services, dedicated to delivering high-quality care to residents. As a Resident Care Professional, you will play a vital role in ensuring the well-being of our residents by providing them with quality care and support.Job OverviewIn this role, you will work closely with a multidisciplinary team to...

  • Resident Care Advocate

    3 weeks ago

    Noak Hill, United Kingdom Advinia Care Homes Limited Full time

    In this rewarding role as a Resident Care Advocate, you will have the opportunity to make a positive impact on the lives of our residents at Advinia Care Homes Limited in Romford, Essex.About UsWe pride ourselves on delivering exceptional care services that prioritise the unique needs and preferences of each resident. Our aim is to create a safe and...

  • Compassionate Resident Assistant

    5 days ago

    Boars Hill, Oxfordshire, United Kingdom Barchester Healthcare Full time

    Why Choose Us?">Barchester Healthcare is a leading provider of quality care services, with a reputation for excellence and compassion. As a Care Assistant with our company, you will have the opportunity to work with a talented and dedicated team of professionals who share your commitment to delivering exceptional care and support.">About the Role:">As a Care...

  • Resident Care Coordinator

    4 weeks ago

    Burgess Hill, West Sussex, United Kingdom South Coast Nursing Homes Full time

    At South Coast Nursing Homes, we provide excellent care to our residents and offer an environment for personal and career growth.We have an exciting opportunity for an experienced Senior Care Assistant to join our team at Rookwood.As a member of our team, you will support Care Assistants on shift, allocate carers, and provide high-quality care to our...

  • Resident Care Team Member

    2 weeks ago

    Noak Hill, United Kingdom Advinia Care Homes Limited Full time

    Join Our Team as a Personal Care Assistant LeadWe are looking for a motivated Health Care Assistant or Support Worker to take on the role of Personal Care Assistant Lead. In this position, you will work with residents and their families to provide person-centered care and support.Responsibilities:Deliver high-quality care to residents with varying...

  • Resident Engagement Specialist

    2 weeks ago

    Hessle and Hill Top, United Kingdom Yorkare Homes Full time

    Join Our TeamYorkare Homes is proud to be an Equal Opportunities Employer and is seeking a dedicated Resident Engagement Specialist to join their team.This role involves creating any posters and notices to advertise planned events, supporting the lead with responsibility for all fundraising ideas and events, attending monthly resident meetings to update on...

  • Resident Care Coordinator

    4 weeks ago

    Kents Hill, Monkston and Brinklow, United Kingdom Avery Healthcare Full time

    About Avery HealthcareAvery Healthcare is a respected provider of luxury elderly care homes, committed to delivering exceptional care and support to our residents. Our vision is 'creating meaningful lives together,' and we strive to achieve this through our team's hard work and dedication.Job OpportunityWe are currently seeking a highly skilled Senior Care...

  • Senior Care Manager Leader

    4 days ago

    Harrow on the Hill, United Kingdom Creative Support Full time

    As a Senior Care Manager Leader with Creative Support, you will play a key role in shaping the operational strategy of our Extra Care services in Harrow. Your primary focus will be on providing high-quality care and support to residents while promoting independence and a good quality of life.To succeed in this position, you must have a strong background in...

  • Move-on Coordinator

    6 months ago

    Streatham, United Kingdom The Nehemiah Project Full time

    **MOVE-ON COORDINATOR - The Nehemiah Project** - **Hours **Full-time (35 hrs per week) - Permanent - **Salary **£30,759 per annum with contributory pension - **Reports To **Operations Manager - **Place of Work **London - Streatham, Clapham, Croydon* - *work from these locations would be on a rotational basis_ **Transform lives with The Nehemiah Project! We...

  • Learning Support Assistant

    2 months ago

    Streatham Hill, United Kingdom CV-Library Full time

    Job Title: Learning Support Assistant Location: Streatham, South London Hours: Full-Time (Part-Time Negotiable)  Work Year: Term Time Only (39 Weeks)  Contract Type: Permanent  Start Date: December 2024 TeacherActive is delighted to be recruiting for a dedicated and enthusiastic Learning Support Assistant on behalf of a thriving...

  • Primary Education Support Specialist

    2 days ago

    Streatham Hill, United Kingdom Future Education Full time

    Job OverviewWe are seeking a motivated and dedicated individual to join our team as a Primary Teaching Assistant. This role offers the opportunity to make a meaningful difference in students' lives and work within a supportive educational environment.In this position, you will support teachers in delivering high-quality education to students, ensuring a...

  • Care Support Professional

    2 weeks ago

    Burgess Hill, West Sussex, United Kingdom PP Associates Ltd Full time

    Job DescriptionWe are seeking a compassionate and dedicated individual to join our team in providing high-quality care and support to residents in a residential care setting. The successful candidate will work closely with other care professionals to ensure the well-being, comfort, and dignity of residents while fostering a positive, safe, and supportive...

  • Supportive Care Professional

    3 weeks ago

    Stamford Hill, Greater London, United Kingdom Barchester Healthcare Full time

    About the RoleWe are seeking a compassionate and dedicated Supportive Care Professional to join our team at Barchester Healthcare.Job ResponsibilitiesProvide high-quality care and support to our residents, ensuring their physical, emotional, and social needs are met.Assist with daily living activities, including personal care, meal preparation, and...

  • Providing Quality Care and Support

    3 days ago

    Burgess Hill, West Sussex, United Kingdom NHS Full time

    Care Assistant Job DescriptionThis role involves providing high-quality care and support to residents in a Barchester care home. The ideal candidate will be a compassionate and empathetic individual who is able to build strong relationships with residents and their families.Main Duties:Assisting residents with their daily living activities, including...

  • Nurse Case Manager

    3 weeks ago

    Streatham Hill, United Kingdom Leaders in Care Full time

    We are looking for a passionate Nurse Case Manager to join a well-established and progressive provider of complex care packages within the community, specialising in adult complex care. This community role will be based in the South London area where the company has secured further packages during an exciting growth phase. The successful Adult Nurse...

  • Nurse Case Manager

    1 month ago

    Streatham Hill, United Kingdom CV-Library Full time

    We are looking for a passionate Nurse Case Manager to join a well-established and progressive provider of complex care packages within the community, specialising in adult complex care. This community role will be based in the South London area where the company has secured further packages during an exciting growth phase. The successful Adult...

  • Support Assistant

    4 weeks ago

    Brierley Hill, Dudley, United Kingdom Rosewood Care Home Full time

    Job Title: Support AssistantAbout Our Home:Rosewood Care Home is a welcoming and supportive community that provides high-quality care and services to elderly individuals.Job Summary:We are seeking a caring and motivated Support Assistant to join our team. As a Support Assistant, you will work closely with our care team to provide personalized support and...