Stakeholder Account Manager

2 weeks ago

Manchester, United Kingdom CV-Library Full time

The Growth Company’s (GC) Business Growth Hub (BGH) has an opportunity for a Stakeholder Account Manager to lead the relationship between the Local Authority and BGH through co-ordinating delivery activity across the area. Aligned to a specific Local Authority and demonstrate deep knowledge of the business base and local priorities which ensures delivery will have greatest economic impact. Working in partnership with colleagues from BGH Specialist Services and Local Authorities, they take the lead to ensure business support is inclusive, place based and matches the ambitions of the specific local authority.

GC BGH is a community of specialists with a passion to help businesses across Greater Manchester to realise their ambitions. Since 2011, the Hub has supported more than 15,000 businesses including start-ups, scale-ups, and established businesses, providing finance guidance, creating international links, and paving the way for innovation and people development across the region. We work with the best of public and private partners, offering expert one-to-one and peer-to-peer business support, events, specialist programmes, funding and much more.

This role is Fixed term till 30th January 2026.

Key Responsibilities:

* Establish a strong relationship between Business Growth Hub and the specific Local Authority, build trust and understand their specific ambitions and challenges.

* Be the lead point of contact between Business Growth Hub and the Local Authority for operational activity and business support activity providing frequent updates between both organisations.

* Work in partnership with colleagues from specialist service to deliver Business Growth Hub activity to generate economic impact.

* Have an awareness of Growth Company engagement with Local Authorities and work in Partnership with GC divisions to ensure a coherent and integrated business support offer.

* Manage regular meetings of advisors working in specific Local Authority to coordinate and priorities activity, review client activity, and monitor client engagement, and economic impact.

* Meet regularly with Local Authorities to update them on BGH activity. report quarterly on BGH performance data, add context to the data and be able to use data to influence future planning.

* Produce regular update reports on activity within the Local Authority.

* Establish the same strong relationships, across the Growth Company and with external stakeholders such as private sector partners and sector organisations to ensure that our clients receive the most appropriate and holistic support available having specific focus on UK SPF target groups and their networks.

* Attend events and run drop-in clinics representing BGH services and engage with businesses, register new clients, and refer them into Growth Hub services.

* Maintain a current knowledge on the wider economic landscape and its primary influences. Specifically, they will need to understand the wider sectoral picture, developments in the GC and delivery partner service portfolios as well as the wider changes in the economic and political landscapes.

About You:

* Strong account management and interpersonal skills with the ability to demonstrate credibility with others including understanding of issues customers face in growing their business.

* Leadership skills and ability to credibly influence at a senior level.

* Understand and analyse data.

* Be focused and achieve results through the development of strategic consultative relationships at a senior level.

* To conduct sensitive and complex negotiations to have influence and ensure the best service is delivered.

* Ability to deliver quality outcomes in a fast paced, target driven operational environment.

Skills Required:

* Experienced in strategic relationship management and proven business development ability.

* Undertaking 360 business diagnostic reviews and knowledge of appropriate business analytical tools.

* Experience in managing multiple stakeholders from both private and public sector.

* Good knowledge of one or more of Greater Manchester’s frontier and foundational sectors.

* A sound understanding of current social, economic, and political priorities.

* Credible, personable, and approachable style to build enduring relationships and rapport with clients.

We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.

If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.

We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.

As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.

We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy

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