IT Support Engineer

2 months ago


Sheffield, United Kingdom CV-Library Full time

IT Support Engineer - Sheffield

Our client based in Sheffield is currently looking for an experienced IT Support Engineer. As a IT Support Engineer, you'll handle software and hardware support for our client's diverse product portfolio. 

Key Responsibilities:

Provide software and hardware support via phone and ticketing system.

Deliver excellent customer service consistently.

Investigate and resolve support cases remotely.

Support all products.

Adhere to Service Level Agreements.

Identify and rectify the root causes of problems.

Collaborate with teams to provide solutions.

Provide feedback to sales and product teams.

Offer on-site support for critical issues.

Requirements:

Experience in a customer-focused role in a software environment.

Knowledge of IP Networking within a video environment (IP addressing, subnetting, routing, VLANs, TCP, UDP, Unicast, and Multicast transmission).

Hands-on experience in troubleshooting Windows-based operating systems, including Windows 10, Windows Server 2016, and 2019.

An understanding of development, product management, and sales processes with an awareness of how the support role feeds information into these.

An understanding of databases – IBM DB2 and MS SQL.

An understanding of virtualisation technologies such as Hyper-V including failover and replication processes.

An understanding of cloud technologies

Benefits:

Hybrid working (3 days office, 2 remote)

Training and Development budgets

Flexible working 

Interested? Please click Apply now

IT Support Engineer - Sheffield


  • IT Support Engineer

    2 months ago


    Sheffield, United Kingdom Adria Solutions Ltd Full time

    IT Support Engineer - SheffieldOur client based in Sheffield is currently looking for an experienced IT Support Engineer. As a IT Support Engineer, you'll handle software and hardware support for our client's diverse product portfolio. Key Responsibilities:Provide software and hardware support via phone and ticketing system. Deliver excellent customer...

  • Software Engineer

    3 weeks ago


    Sheffield, Sheffield, United Kingdom Randstad Student Support Full time

    We are looking for a skilled Software Engineer to join our team at {company}.The successful candidate will be responsible for designing, developing, and testing software applications. This will include working closely with cross-functional teams to ensure seamless integration and delivery of software solutions.Key Responsibilities:Design and develop software...


  • Sheffield, United Kingdom CV-Library Full time

    Technical Support Engineer - Steel Industry Are you passionate about providing technical support and engineered solutions? Do you thrive on being the go-to person for all technical product lines? Our client, a leading player in the steel industry, is seeking a Technical Support Engineer to join their dynamic team in Sheffield. Why join our client's...


  • Sheffield, Sheffield, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We're seeking a Technical Support Engineer to join our team at beBee Professionals. In this role, you'll be responsible for providing on-site installation, maintenance, and repair services for our clients, as well as providing training and support to customers on equipment operation.Key Responsibilities:Install and maintain equipment at customer locations,...


  • Sheffield, Sheffield, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a skilled Production Support Engineer to ensure the smooth operation of our manufacturing equipment. The ideal candidate will have a strong background in mechanical or electrical engineering and experience in maintenance engineering, preferably in a manufacturing environment.Key Responsibilities:Perform routine and preventive...


  • Sheffield, Sheffield, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Sheffield. As a Field Service Engineer, you will be responsible for providing on-site installation, maintenance, and repair services for our clients.Key Responsibilities:Install and maintain equipment...


  • Sheffield, United Kingdom Adecco Full time

    Technical Support Engineer - Steel IndustryAre you passionate about providing technical support and engineered solutions? Do you thrive on being the go-to person for all technical product lines?Our client, a leading player in the steel industry, is seeking a Technical Support Engineer to join their dynamic team in Sheffield.Why join our client's...


  • Sheffield, Sheffield, United Kingdom Demob Job Ltd Full time

    At Demob Job Ltd, we are seeking a skilled Service Engineer to join our team. This role offers a unique opportunity to work with a family-run company that is at the forefront of technology in their field. As a Service Engineer, you will be responsible for traveling to customer sites to carry out the service, maintenance, and repair of our range of specialist...

  • IT Support Engineer

    1 month ago


    Sheffield, United Kingdom CV-Library Full time

    IT Support Engineer Sheffield City Centre Up to £29,000 Your new role Based in Sheffield City Centre, you will work in tandem with the IT Lead, playing an integral role in the team. Your mission will be to ensure the delivery of top-notch, compliant IT services, geared towards effectively meeting the needs of my clients evolving R&D environment. My...

  • IT Support Engineer

    2 months ago


    Sheffield, United Kingdom Hays Technology Full time

    IT Support EngineerSheffield City CentreUp to £32,000Your new roleBased in Sheffield City Centre, you will work in tandem with the IT Lead, playing an integral role in the team. Your mission will be to ensure the delivery of top-notch, compliant IT services, geared towards effectively meeting the needs of my clients evolving R&D environment. My client...


  • Sheffield, United Kingdom CV-Library Full time

    Technical Support Engineer – Construction Accessories Job Title: Technical Support Engineer – Construction Accessories Job reference number: (phone number removed) Industry Sector: Technical Support, Technical Advisor, Specification Advisor, Civil Engineer, Structural Engineer, Engineering, Technical Engineer, Construction Accessories,...


  • Sheffield, Sheffield, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Maintenance EngineerWe are seeking a skilled Maintenance Engineer to join our team at beBee Professionals in Sheffield. As a key member of our production team, you will be responsible for ensuring the smooth operation of our manufacturing equipment and facilities.Key Responsibilities:Perform routine and preventive maintenance on manufacturing...

  • Design Engineer

    4 weeks ago


    Sheffield, Sheffield, United Kingdom CV-Library Full time

    We are seeking an experienced Design Engineer to join our team in support of the fabrication department. The successful candidate will work autonomously to produce designs for standard and bespoke equipment used in the NDT sector.The ideal candidate will have a history of designing chemical processing lines, roller track lines, tanks, and spray booths to a...


  • Sheffield, United Kingdom CV-Library Full time

    2nd Line Support Engineer - Sheffield Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Job Title: 2nd Line Support Engineer Location: Sheffield (Hybrid working available) Salary: Up to £35,000 Company Overview: Our Client is a fast-growing IT services provider specialising...


  • Sheffield, United Kingdom CV-Library Full time

    Technical Support Engineer (Audio / Visual) £30,000 - £45,000 + Training + Progression + Company Vehicle + Days Based + Monday - Friday Sheffield (Commutable from: Rotherham, Maltby, Worksop, Dronfield, Killamarsh, Chesterfield, etc) Are you a Service Engineer from an Audio / Visual background, looking to get off the tools and into a technical...


  • Sheffield, United Kingdom Andy File Associates Ltd Full time

    2nd Line Support Engineer - SheffieldAndy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position.Job Title: 2nd Line Support EngineerLocation: Sheffield (Hybrid working available)Salary: Up to £35,000Company Overview:Our Client is a fast-growing IT services provider specialising in cloud...

  • Technical Author

    5 months ago


    Sheffield, United Kingdom Fruition IT Full time

    Job Description**Technical Author** **£50,000 - £60,000 Company benefits** **Sheffield** **35 hours per week** **Hybrid working, 2 days per week in Sheffield** Fruition IT are recruiting a Technical Author on behalf of a market leading & scaling Tech4good business based in Sheffield. **_What will I be doing?_** - Collaborate with cross-functional...


  • Sheffield, United Kingdom CV-Library Full time

    Technical Support Engineer (Full Training Provided) £30,000 - £45,000 + Training + Progression + Company Vehicle + Days Based + Monday - Friday Sheffield (Commutable from: Rotherham, Maltby, Worksop, Dronfield, Killamarsh, Chesterfield, etc) Are you a Support Engineer looking to take an exciting step into a new industry that will provide you...


  • Sheffield, Sheffield, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    About the Role:We are seeking a highly skilled and experienced Cloud Infrastructure Engineer to join our team at InfraView.As a Cloud Infrastructure Engineer, you will be responsible for designing, implementing, and managing cloud-based infrastructure solutions for our clients. You will work closely with our sales team to ensure smooth pre- to...


  • Sheffield, United Kingdom SCC Full time

    Contract Type :  Permanent Salary Package: £,  plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year Hours: Shifts between the hours of . am – pm Monday – Friday.  We also offer the opportunity to benefit from a Core Hours arrangement (role-specific), providing flexibility around your personal...