Corporate Front of House Security Officer

1 week ago

Allington Kent, United Kingdom CV-Library Full time

Role: Corporate Front of House Security Officer

Shift Pattern: 14:00- 21:00 Monday Friday, must be able to work a Saturday once a month. (Early shift/late available to cover holidays)

Pay: £12.00 per hour

Location: Maidstone, ME14

Company Overview:
Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks.

The role of a Front of House Security Officer combines security and customer service to create a safe and welcoming environment for visitors and staff. Here is a breakdown of the core duties and essential skills required for the role:

Key Duties

1. Visitor Management

* Welcome and greet all visitors professionally.

* Control access to the building, ensuring only authorized personnel and visitors enter.

* Notify the relevant personnel of visitor arrivals and assist with any visitor needs.

2. Record Keeping and Compliance

* Maintain accurate entry and exit records, ensuring compliance with security protocols.

* Keep logbooks and registers up to date to ensure accuracy and accountability.

3. Communication

* Answer incoming phone calls promptly, addressing inquiries and providing assistance.

* Send emails to clients and assist with administrative tasks as needed.

4. Safety Monitoring

* Monitor and ensure all visitors sign in and out as required.

* Conduct regular patrols of the premises to identify and address any security or safety issues.

* Lock and unlock barriers for deliveries and control access points as necessary.

5. Mail Handling

* Receive, process, and distribute incoming mail and deliveries.

Essential Skills and Experience

* Professional Appearance: Present a well-groomed, professional appearance to inspire confidence in visitors.

* Customer Service Orientation: Exhibit strong customer service skills to handle visitor needs courteously and effectively.

* Communication Skills: Strong verbal and written communication skills are essential for addressing inquiries and coordinating with staff.

* Proactive Mindset: Demonstrate a proactive approach, with a strong work ethic and problem-solving attitude.

* SIA Licence: Possession of a valid DS SIA (Security Industry Authority) licence is required.

This role requires a blend of customer service, administrative duties, and security-focused responsibilities to ensure the smooth operation and safety of the buildings front-of-house areas.

City Group is committed to fostering a diverse and inclusive workplace. We welcome applications from all candidates, regardless of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age

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