People Systems Analyst

7 days ago


Digbeth, United Kingdom CV-Library Full time

National Express are recruiting an experienced People Systems Analyst to join our team. The role will be based at our Head Office in Digbeth, on a hybrid basis. The successful candidate will be responsible for the development and  maintenance of SAP Business Objects Reports in addition to supporting the HRIS People Systems Manager as a Systems Administrator.

What you'll do:

Utilise SAP Business Objects reporting tool to generate clear and insightful reports

Collaborate with stakeholders & Interpret stakeholder requirements and translate them into effective report designs

Create, test, and troubleshoot reports, following a ticketing and sign-off process

Ensure all reports are appropriately documented with relevant details

Adhere to information security standards at all times. Apply GDPR principles and comply with business policies on data security when handling and reporting data

Responsible for the maintenance of the Business Objects platform, including user management and ensuring data access is limited and complies with both GDPR and agreed business access approvals

Provide support in the administration and optimisation of the HRIS (iTrent)

Monitor and ensure the system is performing as expected, ensuring housekeeping routines are being run. Raising and maintaining cases with the supplier as needed

Develop and maintain system accesses in accordance with business processes and GDPR requirements, obtaining relevant stakeholder approvals as required

Ensure data integrity by resolving discrepancies and proactively identifying potential issues

Support in serving as an initial point of contact for end users seeking support or assistance with the People System. Address and resolve user queries, issues, and concerns efficiently. Escalate complex and critical matters to the People Systems Manager for further attention

Provide demonstration on best practice to core users in navigating and utilising the HRIS effectively

Assist in the creation and maintenance of comprehensive Standard Operating Procedures (SOPs) related to HRIS usage

Assist in the development and updating of end-user guides to facilitate system understanding and usage

Contribute to continuous improvement initiatives for HRIS processes and functionalities

Stay informed about the latest updates and features of SAP Business Objects and HRIS

Actively seek opportunities for improving system efficiency, user experience, and overall processes related to HRIS

What you'll need:

Notable experience working with the iTrent application within a large organisation and understanding data management

Sound knowledge of People team processes & procedures

Excellent knowledge of GDPR

Continuous improvement mindset in system development

Notable experience of using SAP Business Objects at an advanced level and extracting data from the iTrent database. Ability to analyse vast amount of data

What we offer in return for your hard work and commitment...

Free Bus & Coach travel for yourself

Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner

50% discount for friends and family on full fares on our coach services

Life Assurance

Company pension

Employee Assistance programme

Private online GP service

National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. 

We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.

We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.

Things to Note...

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment



  • Digbeth, United Kingdom CV-Library Full time

    Join us on the Journey... National Express are recruiting a Route Revenue Executive to join our team, based at our Head Office in Digbeth. The successful candidate will ensure that there is an optimal balance of revenue and passenger growth on the core network, using advanced analytical skills to produce and implement thorough strategies to improve...


  • Digbeth, United Kingdom CV-Library Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the...

  • HR Coordinator

    1 month ago


    Digbeth, United Kingdom CV-Library Full time

    National Express are looking to recruit an experienced HR Coordinator to join the team, based at our Head Office in Digbeth. The successful candidate will assist the HR team with a variety of HR related activities and projects.  To include daily maintenance of the HR Inbox, execution of transactional HR processes, resolving queries and providing...

  • Cost Controller

    7 days ago


    Digbeth, United Kingdom CV-Library Full time

    Are you looking to progress your career by working on Britain’s biggest construction project? Balfour Beatty VINCI is working with a range of organisations to design and build 90km West Midlands stretch of HS2 - Britain’s new high speed railway. Our work is essential to enable HS2 trains to travel between London and Birmingham as well as...

  • HR Coordinator

    4 weeks ago


    Digbeth, United Kingdom National Express Group PLC Full time

    National Express are looking to recruit an experienced HR Coordinator to join the team, based at our Head Office in Digbeth. The successful candidate will assist the HR team with a variety of HR related activities and projects.  To include daily maintenance of the HR Inbox, execution of transactional HR processes, resolving queries and providing excellent...

  • Credit Controller

    2 months ago


    Digbeth, United Kingdom CV-Library Full time

    Are you a Credit Controller looking for a new role with a company that truly values its clients and employees? We are a Birmingham based recruitment agency that specialises in the public sector. This internal role is to support the ever-growing operational unit and will be based in the accounts team, purely focused on credit control. The Credit Controller...

  • Senior Audit Manager

    2 months ago


    Digbeth, United Kingdom BDO UK Full time

    Ideas | People | TrustWe’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly...


  • Digbeth, United Kingdom CV-Library Full time

    We're looking for a Technology Assistant Engineer to join our Transportation team based in Birmingham.  In this role you'll be working as a key member of the Kier Technology Self Delivery Team across a number of schemes and maintenance contracts throughout the country.  A current full UK driving license is essential for the role as site...


  • Digbeth, United Kingdom CV-Library Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the...

  • Senior Audit Manager

    3 months ago


    Digbeth, United Kingdom CV-Library Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the...


  • Digbeth, United Kingdom CV-Library Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the...


  • Digbeth, United Kingdom CV-Library Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the...

  • Venue Sales Executive

    2 weeks ago


    Digbeth, United Kingdom CV-Library Full time

    About the Role If you’ve got the gift of the gab combined with heaps of Direct Venue Sales Experience, then we need you on our team. You’ll take your drive and ambition across Birmingham and the West Midlands where you’ll spend your days at venues selling our full fibre broadband and other products to local residents. You’ll utilise...


  • Digbeth, United Kingdom Wallace Hind Selection LTD Full time

    A brilliant opportunity for an experienced coding and marking Business Development Manager to join this small but ambitious British manufacturer and supplier. This role offers an excellent package and good prospects, working with great people and a quality management team with the knowledge, experience and financial investment to achieve their set targets...


  • Digbeth, United Kingdom Wallace Hind Selection LTD Full time

    A brilliant opportunity for an experienced coding and marking Business Development Manager to join this small but ambitious British manufacturer and supplier.This role offers an excellent package and good prospects, working with great people and a quality management team with the knowledge, experience and financial investment to achieve their set targets for...


  • Digbeth, United Kingdom CV-Library Full time

    As part of the Resourcing team development for National Express, an opportunity now exists for a Recruiter to join our Resourcing function. Working as part of a fast paced environment, the ideal candidate would be responsible for providing a best in class end-to-end recruitment service for our volume recruitment needs.  This role will assist in the...


  • Digbeth, United Kingdom National Express Group PLC Full time

    As part of the Resourcing team development for National Express, an opportunity now exists for a Recruiter to join our Resourcing function.Working as part of a fast paced environment, the ideal candidate would be responsible for providing a best in class end-to-end recruitment service for our volume recruitment needs.  This role will assist in the delivery...


  • Digbeth, United Kingdom CV-Library Full time

    Multinational industrial components, fasteners, consumables and equipment MRO and OEM supply chain solutions provider who offers superb career prospects are looking for a dynamic and ambitious Business Development Manager to cover the UK as a PPE and safety product champion, ideally centrally based in the UK.   BASIC SALARY: £50,000 -...