HR Coordinator

National Express are looking to recruit an experienced HR Coordinator to join the team, based at our Head Office in Digbeth. The successful candidate will assist the HR team with a variety of HR related activities and projects.  To include daily maintenance of the HR Inbox, execution of transactional HR processes, resolving queries and providing excellent and proactive administration and coordination to deliver key elements of the UK People Strategy.
What you'll do:
Monitor the HR Inbox responding to queries including re-directing and escalating to the rest of the HR team as appropriate in line with departmental SLAs. Assist in developing and signposting the People Portal for generic queries and forms
Manage aspects of the new starter process, including issuing contracts and training bonds, conducting right to work checks, DBS checks and organisation of pre-employment medicals, setting up new starters on relevant HR systems and ensuring compliant personnel file created and maintained
Generate HR correspondence for employee contract changes
Lead and manage general HR administration processes such as maternity hampers, long service awards, benefits administration, reference requests and ad-hoc mail merges for key projects
Manage aspects of the leaver process, including acknowledging resignations and retirements, and processing leavers on HR and other Systems. Coordinate destruction of electronic and paper personnel files in line with retention dates
Provide information  from the HR System to various stakeholders as requested
Manage employee filing system ensuring all correspondence is loaded onto employee files and that all managers who have access to electronic employee files are trained on how to upload and maintain employee records in line with GDPR
Work with the PA to HR Director to ensure relationships are maintained with key external suppliers in regards to raising purchase orders for supplies or services, passing invoices for processing and raising cheque requisitions
Respond to Data Access Requests providing files and correspondence in a timely manner
Work with the HR team in liaising with managers and employees in respect of Company policies on maternity, paternity, adoption and parental leave and ensuring all employment legislation is complied with and administration is completed in a timely manner
Support annual and ad hoc HR activity including data preparation, correspondence and filing for pay reviews and Values Awards
Support the wider HR team with administration for any restructure programmes or TUPE transfers
Build and develop relationships with management from all locations within UK business
What you'll need:
Good standard of general education.  Educated to degree level or equivalent desirable but not essential
Previous experience in an HR environment within an organisation that recognises Trade Unions and Staff Forums is highly desirable
Previous experience in a busy Administration role is essential
Can demonstrate employment law knowledge and legislative requirements
Excellent organisational and planning skills with the ability to manage multiple projects at one time
Can demonstrate excellent interpersonal skills
Must be proactive and able to work on your own initiative
Must be computer literate with a good working knowledge of Microsoft Office packages
Approachable and reliable with a proven track record in delivering results and continuous improvements in processes and procedures
What we offer in return for your hard work and commitment...
Free Bus & Coach travel for yourself
Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
50% discount for friends and family on full fares on our coach services
Life Assurance
Company pension
Employee Assistance programme
Private online GP service
National Express is proud to be a Disability Committed organisation. We therefore welcome applications from disabled candidates. Please let us know in your application if you have any accessibility needs.
We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.
Things to Note...
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment

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