Counter Manager
1 month ago
We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin.
Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners.
Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme™ to feed the skin from within, Environ® to fortify the skin and et al. to finish. Eventis technology to support and enhance the journey to 100% skin health.
We’ve won countless awards recently including:
Global Green Beauty Awards 2024 – Gold: Best Probiotic – Advanced Nutrition Programme Skin Clear Biome & Gold: Editor’s Choice – Advanced Nutrition Programme Skin Clear Biome
Natural Health Beauty Awards 2024 – Winner: et al. make up
Beauty Shortlist Awards 2024 – Winner: Make-Up Product of the Year – et.al. Complexion Glow
Wardrobe Beauty Icon Awards 2024 – Best Toner Winner: Youth EssentiA Vita Peptide Toner
Tatler Beauty Awards 2023 - Best Green Packaging Winner: Environ Focus Care Moisture+ HA Hydrating Serum
About this role
We are seeking an enthusiastic and inspirational Counter Manager in our thriving counter at Harvey Nichols.
You will be responsible for the overall growth of the account and growing brand awareness via both internal and external activity. The successful candidate will demonstrate fantastic customer service skills, have previous experience in leading a team and managing a growing business. Leading by example is the key to success in this role, you will thrive in a target driven environment and relish the chance to support and guide others to achieve their set goals and KPI’S.
Key Responsibilities
* You will have overall responsibility for the success of the counter ensuring both the team and the account meet their sales targets.
* Consistently Achieve your individual KPI’s across all 3 brands, to include: unit sales, occupancy, promotions across all 3 brands, new customer recruitment.
* Lead and develop a team of dedicated Counter Specialists
* Strategic Business planning working with the Department managers, Press and Marketing teams and Head of Retail to launch with excellence and lead on counter events
* Hold team meetings, performance reviews & training sessions to ensure success of the team.
* Responsible for running a treatment column, as well as working on counter, maximising occupancy and identifying sales opportunities.
Desired Skills and Experience
* NVQ Level 3 (or equivalent) required
* Previous retail experience ideally in a high-end environment
* Previous management / assistant management experience is a must
* A background in skincare / cosmetics sales
* A passion for beauty and results driven skincare
What’s in it for you?
* 25 days’ annual leave, rising the longer you stay with us
* Three gifted days (non contractual).
* A monthly allowance to spend on our products, plus additional discount
* Free annual eye test at Vision Express
* Cycle to Work scheme
* Recommend a friend scheme: we reward you for bringing people into our business
* Travel card loan
* Excellent opportunities to grow and move within the company
We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
-
Counter Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom International Institute for Active Ageing Full timeJob Title: Counter ManagerWe are seeking a highly motivated and experienced Counter Manager to join our team at Harvey Nichols. As a Counter Manager, you will be responsible for leading a team of dedicated Counter Specialists and driving the growth of our account.Key Responsibilities:Lead and develop a team of Counter Specialists to achieve sales targets and...
-
Counter Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom International Institute for Active Ageing Full timeJob Title: Counter ManagerWe are seeking a highly motivated and experienced Counter Manager to join our team at Harvey Nichols. As a Counter Manager, you will be responsible for leading a team of dedicated Counter Specialists and driving the growth of our account.Key Responsibilities:Lead and develop a team of Counter Specialists to achieve sales targets and...
-
Counter Manager
3 weeks ago
Liverpool, United Kingdom International Institute for Active Ageing (iiaa) Full timeWe are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin.Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the...
-
Counter Manager
1 week ago
Liverpool, United Kingdom International Institute for Active Ageing (iiaa) Full timeWe are the home of scientifically proven, planet-positive skin health brands, driven by science, innovation, and education. Founded by David and Tracy with a vision to transform the beauty industry, our brands work together to provide a comprehensive skincare solution—Feed, Fortify, Finish. From nourishing the skin from within to enhancing outer beauty, we...
-
Counter Manager
4 weeks ago
Liverpool, United Kingdom International Institute for Active Ageing Full timeWE’RE SERIOUSLY INTO HEALTHY SKIN.AND SO ARE OUR BRANDS.WE ARE THE HOUSE OF BRANDS.We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin.Our founders David and Tracy have a pioneering vision to pro-actively...
-
Counter Assistant
5 months ago
Liverpool, United Kingdom WHSmith Full time**Counter Assistant - WHSmith - [Insert Location]** Contract Type: [Permanent/Temporary] Working hours: [ Full detail of working hours] As a Counter Assistant in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and...
-
Counter Manager
1 week ago
Liverpool, United Kingdom International Institute for Active Ageing (iiaa) Full timeWe are the home of scientifically proven, planet-positive skin health brands, driven by science, innovation, and education. Founded by David and Tracy with a vision to transform the beauty industry, our brands work together to provide a comprehensive skincare solution—Feed, Fortify, Finish. From nourishing the skin from within to enhancing outer beauty, we...
-
Counter Assistant
5 months ago
Liverpool, United Kingdom WHSmith Full time**Counter Assistant - WHSmith - Liverpool One** Contract Type: Permanent Working hours: 30 hours per week, working any 5 out of 7 days including weekends As a Counter Assistant in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of...
-
Trade Counter Assistant
5 months ago
Liverpool, United Kingdom Fluid Power Services Limited Full timeFluid Power Services Ltd has been manufacturing and supplying hydraulic and pneumatic equipment since 1988. Due to the significant growth of the business and demand we are looking for to strengthen our team at our Trade Counter in Liverpool with an experienced hydraulic hose technician. Main Responsibilities: - To provide a great customer service at the...
-
Counter Fraud
4 months ago
Liverpool, United Kingdom The Granite Group Full timeWe are seeking a highly-motivated professional with excellent organisational skills to join our successful and established Fraud Department as a Senior Counter Fraud Handler. Reporting to the Assistant Fraud Manager, your role will be to investigate and manage a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will...
-
Liverpool, Liverpool, United Kingdom Counter Terrorism Policing Full timeJob Title: Detective InspectorCounter Terrorism Policing is seeking a skilled Detective Inspector to join our Merseyside & Cheshire Intelligence Hub team.About the RoleThe successful candidate will be responsible for managing a complex case load to maintain national security. They will lead a team of detectives and staff, utilizing dynamic and sensitive...
-
Liverpool, Liverpool, United Kingdom Counter Terrorism Policing Full timeJob Title: Detective InspectorCounter Terrorism Policing is seeking a skilled Detective Inspector to join our Merseyside & Cheshire Intelligence Hub team.About the RoleThe successful candidate will be responsible for managing a complex case load to maintain national security. They will lead a team of detectives and staff, utilizing dynamic and sensitive...
-
Trade Counter Assistant
4 months ago
Liverpool, United Kingdom Resideo Full timeWe are currently looking for a Trade Counter Assistant to join the ADI team in the Liverpool branch! This role is a Monday-to-Friday 08:30-17:30 and offers excellent, long-term opportunities to develop a career in customer service, account management, and B2B sales. As a Branch Assistant, you will provide direct support to customers who buy our security...
-
Cosmetics Counter Lead
1 month ago
Liverpool, Liverpool, United Kingdom Bobbi Brown Cosmetics Full timeCosmetics Counter LeadAbout the Role:We are seeking a highly motivated and experienced Cosmetics Counter Lead to join our team at Bobbi Brown Cosmetics. As a key member of our sales team, you will be responsible for driving sales growth, delivering exceptional customer service, and maintaining a high level of product knowledge.Key Responsibilities:Maximise...
-
Cosmetics Counter Lead
1 month ago
Liverpool, Liverpool, United Kingdom Bobbi Brown Cosmetics Full timeCosmetics Counter LeadAbout the Role:We are seeking a highly motivated and experienced Cosmetics Counter Lead to join our team at Bobbi Brown Cosmetics. As a key member of our sales team, you will be responsible for driving sales growth, delivering exceptional customer service, and maintaining a high level of product knowledge.Key Responsibilities:Maximise...
-
Senior Draughtsperson
1 week ago
Liverpool, Liverpool, United Kingdom First Achieve Ltd Full timeJob Title: Senior Draughtsperson - Bespoke Counter and Bar DesignFirst Achieve Ltd is seeking a highly skilled Senior Draughtsperson to join their Engineering Division in Liverpool. The successful candidate will work closely with the design, production, and project management teams to create precise and detailed drawings for bespoke counters, bars, and food...
-
Counter Fraud
4 months ago
Liverpool, United Kingdom The Granite Group Full timeTo investigate and manage a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous...
-
Counter Staff
5 months ago
Liverpool, United Kingdom Heritage fish and chips Full timeResponsibilities: - Greet customers and provide excellent customer service - Take customer orders and process payments accurately - Upsell additional menu items and promotions - Prepare food items - Maintain cleanliness and organization of the counter area - Assist with basic food preparation tasks as needed - Follow food safety guidelines and maintain...
-
Senior Counter Fraud Handler
5 months ago
Liverpool, United Kingdom The Granite Group Full timeWe are seeking a highly-motivated professional with excellent organisational skills to join our successful and established Fraud Department as a Senior Counter Fraud Handler. Reporting to the Assistant Fraud Manager, your role will be to investigate and manage a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will...
-
Senior Counter Fraud Handler
5 months ago
Liverpool, United Kingdom The Granite Group Full timeWe are seeking a highly-motivated professional with excellent organisational skills to join our successful and established Fraud Department as a Senior Counter Fraud Handler. Reporting to the Assistant Fraud Manager, your role will be to investigate and manage a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will...