Housing Compliance Officer
1 week ago
BDS Recruitment are recruiting for a Housing Compliance Officer to work with a well-known housing association based in the West London area.
We are looking for a confident and experienced candidate to be the first point of escalation regarding Fire Risk Assessments, gas capping and tenancy audits.
If you have a passion for customer experience, have a strong grasp on housing/ property management and regulations this could be the role for you
The main duties include but are not limited too;
* The successful completion of welfare visits to gas capped cases
* Supporting with visiting tenants when required
* Attending viewings for new properties and attending inspections of void properties.
* Responsible for the reduction of outstanding Actions in regard to Fire Risk Assessments in line with targets set.
* Act as the point of escalation and contact for customer queries (Rents, ASB, Repairs and Lettings)
* Responsible for inspections of homes & estates
The ideal candidate will have;
* Experience of the Social Housing Sector and delivery of Core Housing Services (including Repairs and Housing Management)
* Experience of working with vulnerable customers with additional support needs
* Understanding of repairs management including an understanding of health and safety, fire safety and other property standards legislation.
* Adept at using key applications and able to interrogate systems and understand data and insight and turn this into action
Hours; Monday- Friday 9am- 5pm
This is a 6-month contract initially- there is potential for this to extend
This is an office-based role in W6 – but with travel around West London as and when needed
You will need to be a driver – access to a vehicle is not essential as a pool car is available
Paye rate; £18.85ph PAYE- £23.35ph UMB
Apply now for immediate consideration
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