Customer Support

3 days ago


Victoria Greater London, United Kingdom CV-Library Full time

Our client is a global SaaS type company with a range of accountancy software products within the B2B and B2C marketplace. They are now seeking a Customer Support Specialist with a good understanding of accountancy software products. Located at their impressive UK headquarters in central London. This is an 18 month contract initially with 2 days in the office.

Skills

• Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.

• Experience delivering software-based product onboarding or training.

• Ability and desire to learn while staying up to date with the appropriate software solutions.

Knowledge of accountancy firm environments, workflows and likely expected challenges

Duties

• Providing customer support including onboarding partner, strategy and training.

• Be the first point of contact to resolve challenging customer queries

• Hold consultative conversations and using questioning skills to uncover customer pain points.

• Able to build urgency in customers to activate and use their subscriptions

Benefits

• Long contract

• Product Training

• Free Breakfast


  • Customer Support

    20 hours ago


    Victoria, Greater London, United Kingdom EF Recruitment Full time

    Our client is a global SaaS type company with a range of accountancy software products within the B2B and B2C marketplace. They are now seeking a Customer Support Specialist with a good understanding of accountancy software products. Located at their impressive UK headquarters in central London. This is an 18 month contract initially with 2 days in the...


  • London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...

  • Customer Advisor

    6 months ago


    Victoria, United Kingdom Boots Full time

    Summary Job Reference: - 226774BR Surbiton, Victoria Road Permanent 13.5 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...


  • Victoria, United Kingdom Boots Full time

    Summary Job Reference: - 220215BR Surbiton, Victoria Road Fixed Term We are now recruiting Christmas Customer Advisors for our Surbiton, Victoria Road, Surrey store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and...


  • Victoria, United Kingdom Boots Full time

    Summary Job Reference: - 217042BR Llandudno, Victoria Centre Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Llandudno, Victoria Centre store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...


  • London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    As a Technical Customer Support Team Lead at ACCS - ARES Customer Care Solutions GmbH, you will be responsible for overseeing the efficient management of your assigned support team and ensuring the overall management of the support queue aligns with other team managers.The Technical Customer Support Team Lead reports to the regional Director of Global...


  • Victoria, Greater London, United Kingdom CV-Library Full time

    Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Customer Success Manager with a strong accountancy (Payroll) software background based at their impressive UK headquarters in central London. This is an 18 month contract initially with 2 days in the...


  • Victoria, Greater London, United Kingdom EF Recruitment Full time

    Our client a global FinTech company with UK headquarters in central London. is now seeking a Customer Success Manager for an 8 month contract. This can be hybrid with 2 days a week in the office. Skills ● 3+ years experience in a client-facing/account management role. ● Knowledge of CRM / Email Marketing or the aptitude to learn it quickly. ● Strong...


  • Victoria, Greater London, United Kingdom CV-Library Full time

    Our client a global FinTech company with UK headquarters in central London. is now seeking a Customer Success Manager for an 8 month contract. This can be hybrid with 2 days a week in the office. Skills ● 3+ years experience in a client-facing/account management role. ● Knowledge of CRM / Email Marketing or the aptitude to learn it...


  • Victoria, Greater London, United Kingdom CV-Library Full time

    We have a fantastic 28 hours part time night opportunity for a Customer Service Advisor to join our team at London Victoria Coach Station. This role will be working onsite at London Victoria Coach Station. The 28 hours will be between 23:00 till 07:30 including every other weekend. Examples of shifts would include: [7 shifts across 2 weeks] Week 1...


  • Victoria, Greater London, United Kingdom EF Recruitment Full time

    Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Software Support Specialist with a strong accountancy & Payroll software background for a post sales support role based at their impressive UK headquarters in central London. This is an long 24 month contract with 2...


  • Victoria, Greater London, United Kingdom EF Recruitment Full time

    Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Payroll Support Specialist with a strong accountancy (Payroll) software background for a post sales support role based at their impressive UK headquarters in central London. This is an 18 month contract initially with 2...


  • Victoria, Greater London, United Kingdom CV-Library Full time

    Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Software Support Specialist with a strong accountancy & Payroll software background for a post sales support role based at their impressive UK headquarters in central London. This is an long 24 month contract with 2...


  • Victoria, Greater London, United Kingdom CV-Library Full time

    Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Payroll Support Specialist with a strong accountancy (Payroll) software background for a post sales support role based at their impressive UK headquarters in central London. This is an 18 month contract initially with 2...


  • Victoria, Greater London, United Kingdom EF Recruitment Full time

    Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Support specialist with strong accountancy software knowledge for a post sales support role based at their impressive UK headquarters in central London. This is an 18 month (possibly 24 mths) contract with 2 days in...


  • Victoria, Greater London, United Kingdom CV-Library Full time

    Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Support specialist with strong accountancy software knowledge for a post sales support role based at their impressive UK headquarters in central London. This is an 18 month (possibly 24 mths) contract with 2 days in...


  • Victoria, Greater London, United Kingdom EF Recruitment Full time

    Our client is a global SaaS type company with a range of accountancy software products within the B2B and B2C marketplace. They are now seeking a post sales supporter with a good understanding of accountancy software products. Located at their impressive UK headquarters in central London. This is an 18 month contract initially with 2 days in the...


  • Victoria, Greater London, United Kingdom National Express Group PLC Full time

    About the Job:We are seeking a talented Customer Service Advisor to join our team at London Victoria Coach Station. This is a fantastic opportunity to work in a fast-paced transport environment, selling tickets and providing excellent customer service.Key Responsibilities:Deliver exceptional customer service to all customersEffectively communicate...


  • Victoria, Greater London, United Kingdom CV-Library Full time

    Our client is a global SaaS type company with a range of accountancy software products within the B2B and B2C marketplace. They are now seeking a post sales supporter with a good understanding of accountancy software products. Located at their impressive UK headquarters in central London. This is an 18 month contract initially with 2 days in the...

  • Accountancy Software

    20 hours ago


    Victoria, Greater London, United Kingdom EF Recruitment Full time

    Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Support Specialist with a strong accountancy (Payroll) software background for a post sales support role based at their impressive UK headquarters in central London. This is an 18 month contract initially with 2 days in...