HR Case Manager
3 days ago
We have a great opportunity for a HR professional to join our prestigious client as an HR Case Manager near Chester
This role is contractually office-based, but with some flexibility to do a hybrid role.
The successful candidate will ideally be CIPD qualified, with a proven track record of managing a range of complex HR cases, and be able to demonstrate, comprehensive and up-to-date working knowledge of UK employment law and legislation and its implications for employers
The role
* Provide a professional, proactive, expert telephone and written HR advisory service to managers at all levels across the business.
* Provide advice and guidance to managers on complex people matters, focusing on achieving the best outcomes for both the business and the colleague. This includes managing serious conduct matters, capability, employee concerns, and employee relations issues, including suspensions and investigations. This includes reviewing investigation reports and complex letters or communications.
* Provide active support to managers in the day-to-day case management of serious/complex employment issues whilst at all times considering the commercial constraints of the business and the legal framework.
Key Accountabilities
1. Support the HR team by liaising and developing effective working relationships with wider stakeholders
* Manage a portfolio of cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales
* Provide support to Managers or act as HR lead on complex people matters, including hearings and appeals
* Ensure good employment practice through the provision of clear advice and guidance in line with Iceland’s HR policies, procedures, and guidelines
* Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.
* Work autonomously whilst using your own initiative, on delegated work areas and where appropriate seek advice from senior colleagues when required
* Take every opportunity to coach managers in aspects of people management including communication, robust decision-making, fairness and consistency, and application
* Reviewing and preparing (where appropriate) letters/ documents in readiness for and after formal hearings and providing feedback to Managers where required
* Ensure all case management details are recorded accurately on the Case Management System and that cases are managed pro-actively and driven through to conclusion and ensure personnel database reflects accurately
* Work collaboratively with your field-based Case Manager colleagues to ensure consistency of approach and application of precedent
* Ensure all applicable SLAs are met or exceeded
* To undertake any other reasonable duties as requested
To succeed in this role, you require ;
* Accurate, considered diary management
* Compliance with HR policy and legislation /processes
* Risk analysis - SLAs met - People issues successfully dealt with by the line with appropriate support
* Accurate and timely completion of case management administration
Qualifications / Experience
* Demonstrable, comprehensive up-to-date working knowledge of UK employment law and legislation and its implications for employers
* Proven track record of managing a range of complex HR cases
* Confident communication with people at all levels, with a style that is clear, engaging, coaching, and collaborative whilst at times of challenge can hold your own
* Demonstrate strong partnership working with a variety of stakeholders
* Ideally, CIPD qualified (Level 5 or above )
* Experience of applying a commercial and pragmatic approach to providing HR risk-based solutions to difficult issues that arise within challenging situations
* Ability to work flexibly in an agile way in order to meet deadlines and respond positively and constructively to feedback
* Can evidence-building capability within a coaching framework - Good analytical and problem-solving skills
Excellent benefits
New Ventures Recruitment Ltd is an equal opportunities employer and is acting as a recruitment agency concerning this vacancy
-
Mechanical Engineer
4 weeks ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full time{"title": "Mechanical Engineer", "content": "Job SummaryWe are seeking a skilled Mechanical Engineer to join our team at HR GO Recruitment. As a Mechanical Engineer, you will be responsible for delivering a high-quality engineering service and working closely with our Line Manager to improve the performance of People and Plant.Key ResponsibilitiesComplete...
-
Mechanical Engineer
4 weeks ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full time{"title": "Mechanical Engineer", "content": "Job SummaryWe are seeking a skilled Mechanical Engineer to join our team at HR GO Recruitment. As a Mechanical Engineer, you will be responsible for delivering a high-quality engineering service and working closely with our Line Manager to improve the performance of People and Plant.Key ResponsibilitiesComplete...
-
Machine Operator Assistant
2 weeks ago
Puddington, Cheshire, United Kingdom HR GO Recruitment Full time £30,288Job Title: Machine Operator AssistantJob Summary: We are seeking a skilled Machine Operator Assistant to join our team at HR GO Recruitment.Key Responsibilities:* Assist with the setup and management of machines* Monitor and maintain the quality of products* Load and unload products onto machines* Provide general assistance in other areas of the...
-
Machine Shop Team Leader
1 month ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob specifications Position: Machine Shop Team Leader Location: Deeside Hours: 7.00-16:00 Monday to Thursday and 7.00-13.30 on FridaySalary: Negotiable DOE HR GO recruitment is looking for an experienced Workshop Team Leader for our client a busy manufacturing company based in Deeside. The ideal candidate will have leadership experience along with previous...
-
FLT Counterbalance
1 month ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob specificationPosition: FLT Driver Locations: Flintshire Contract: PermanentHours: 3 shift patterns Monday - Friday (no Weekends)Salary: £16.27 per hourHR GO recruitment is currently looking for a Warehouse FLT driver with either a counterbalance or reach licence for our client based in Deeside, the ideal candidate will be used to working in a fast-paced...
-
Customer Service Coordinator
2 months ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at HR GO Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and candidates.Key ResponsibilitiesGather and maintain accurate product information and...
-
Customer Service Coordinator
2 months ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at HR GO Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and candidates.Key ResponsibilitiesGather and maintain accurate product information and...
-
Machine Operator
1 week ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob Title: Machine MinderJob Summary:HR GO Recruitment is seeking a skilled Machine Minder to join our team in a fast-paced production environment. As a Machine Minder, you will be responsible for setting up and managing machines, fault-finding and problem-solving, and ensuring the quality of products.Key Responsibilities:• Set up and manage machines, with...
-
Part- Time Machine Operator
2 weeks ago
Puddington, Cheshire, United Kingdom HR GO Recruitment Full time €30,288Position: Machine Minder Early shift 5.15 Monday to Thursday- Friday 05.Afternoon shift 13.45 Monday to Thursday. Salary: £30,288p/a + overtime HR GO recruitment is looking for several Machine Minders to work within a fast-paced production environment. You will be required to set up and manage the machine (full training is given) Display an excellent...
-
HR Manager
1 month ago
Marston, Cheshire West and Chester, United Kingdom Delve Recruitment Full timeHR Manager Cheshire West Manufacturing Salary circa £50k - £60k dependant on experience + enhanced company package Delve are working exclusively for one of our key customers who are a well established manufacturing business that design, manufacture and install high tech, high value equipment into a variety of sectors across the globe. They are on a...
-
Machine Minder
2 weeks ago
Puddington, Cheshire, United Kingdom HR GO Recruitment Full time €30,288Job specification Position: Machine Minder Location: Flintshire Hours: Early shift 5.45-13.15 Monday to Thursday- Friday 05.45-11.45 Afternoon shift 13.15-20.45 Monday to Thursday. Friday 11.45-17.45 Salary: £30,288p/a + overtime HR GO recruitment is looking for several Machine Minders to work within a fast-paced production environment. Duties: You...
-
Nuclear Safety Case Manager
3 hours ago
Chester, Cheshire, United Kingdom Morson Talent Full timeHelp us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We're looking for a Safety Case Manager (Environment). Based at our Capenhurst location you'll provide advice to the Capenhurst businesses on the environmental requirements...
-
HR Manager
2 weeks ago
Chester, United Kingdom CV-Library Full timeWe have a brand-new opportunity for an HR professional to join a leading travel organisation in the Chester area as an HR Manager. This is an exciting position working within the travel industry and in which the successful candidate will continue to progress a pro-active, proficient, and effective HR Department. Reporting at Director/Shareholder level, you...
-
Safety Case Manager
3 hours ago
Chester, Cheshire, United Kingdom Morson Talent Full timeHelp us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We're looking for a Safety Case Manager (Environment). Based at our Capenhurst location you'll provide advice to the Capenhurst businesses on the environmental...
-
Project Manager
2 weeks ago
Chester, Cheshire, United Kingdom Nexus HR Limited Full time €45,000 - €50,000We are working with a National Construction company who are looking for a Project Manager to manage an ongoing project in Chester. Experience in EWI, solar, loft insulation & CWI is essential. This is a permanent position with a starting salary of £45k - 50k PA and Car Allowance of£ 6.Leading the Project, overseeing site management team -Working with the...
-
Senior HR Advisor
1 week ago
Cheshire, United Kingdom Pontoon Full timeJob Title: Senior HR AdvisorLocation: Crewe, CheshireStart Date: 02/01/2025Duration: 6 monthsOur client is seeking a Senior HR Advisor to join their team in Crewe, Cheshire. This is a temporary position with a duration of 6 months.The Senior HR Advisor will be responsible for providing professional HR services to line managers, ensuring the implementation of...
-
HR Manager
2 weeks ago
Chester, United Kingdom Succeed Recruitment Solutions Full timeWe have a brand-new opportunity for an HR professional to join a leading travel organisation in the Chester area as an HR Manager. This is an exciting position working within the travel industry and in which the successful candidate will continue to progress a pro-active, proficient, and effective HR Department. Reporting at Director/Shareholder level, you...
-
Sales Account Manager
1 week ago
Puddington, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob SpecificationPosition: Account Executive Location: Hours: 9am - 5pm Monday - FridaySalary: £NEG DOEThis is an excellent opportunity to work with a well-established manufacturing company, the ideal candidate will have excellent administration skills and meticulous attention to detail.Duties1. Gather information for the product specification and create on...
-
HR Business Partner
3 weeks ago
Chester, United Kingdom CV-Library Full timeHR Business Partner Chester Permanent Full time – 36.5 hours per week. Flexible and hybrid working offered Salary £39,000 – £42,500 plus exceptional benefits including a very generous employee pension contribution and annual leave policy. My client, a prestigious and ambitious public sector organisation based in the Chester area...
-
Graduate HR Specialist
5 months ago
Chester, United Kingdom Contechs Full time**Graduate HR Specialist** **Duration: 12 Month Rolling Contract** **Location: Castle Bromwich** **Division: Human Resources** **£22.00 per Hour - Inside IR35 - Umbrella Rate** **The Opportunity** - Our Client is looking for someone to provide exceptional customer service for absence, disciplinary and grievance cases to customers across several sites...