Utility Service Advisor

4 weeks ago

Welwyn Garden City, United Kingdom CV-Library Full time

Position: Utility Service Advisor
* Location: Welwyn Garden City, Herts
* Salary: 24,000 per annum +£2k discretionary annual bonus (paid quarterly)
* Contract: Permanent, Full-Time, Monday - Friday / WFH up-to 3 days - when successfully pass probation period / 37.5 Hours per week
Utility Service Advisor:
Do you have excellent customer service and administration skills?
Maybe you have some experience of the Energy or Utility markets? Although this is not essential.
Are you able to multi-task and have excellent attention to detail?
Do you possess strong numeracy, problem solving and analytical skills?
Are you familiar with Microsoft Excel?
Does working for a friendly, highly established organisation, which offers great company perks and career opportunities appeal to you?
Maybe you like flexibility in a position and working part-remote up-to 3 days from home (after completion of probation period) appeals to you?
If you answer 'YES’ to some of the above, then please don’t’ delay and get in touch with the smart10 team today…
Job Role:
Our client are looking for a bright and enthusiastic individual with excellent analytical and attention to detail skills. This self-starter will be confident in building relationships with suppliers and will have a very strong sense of using your own initiative and excellent customer service skills.
Principle Responsibilities:
Manage utility customer service queries to resolution within agreed timescales
Resolve utility queries with varying levels of complexity
Co-ordinate changes of tenancy
Build strong relationships with utility suppliers and internal customers
Confirm contract information with suppliers
Validate invoices
Issue utility contract terminations
Resolve any objections that may arise due to supplier changes
Participate in any adhoc tasks or projects that may arise
Keep up to date with industry changes and update internally
Update internal systems accurately with query notes and contract information
Requirements
Highly customer focused with strong numeracy, problem solving and analytical skills
Strong organisational, multi-tasking, prioritisation and attention to detail skills
Assertive, determined and self-motivated with a curious mind
A natural team player with a desire to ensure team targets are always met
Deadline driven
Clear and concise written and spoken communication skills
Excel proficient
A willingness to adapt, be flexible and continuously improve existing processes
A thirst for knowledge and keenness to develop through own resourcefulness
A 'can do’ attitude capable of challenging what they’re being told by suppliers
Advantageous
Understanding of the Energy Market
Utility customer service experience
The successful applicant will play a pivotal role in helping deliver a high level of service to our clients members and should expect a varied and challenging workload but their initiative and perseverance will see them through. Full training and support will be provided for all of the above.
Thank you for expressing your interest in the advertised vacancy through Smart10 Recruitment Group. We appreciate your application.
Please note that Smart10 Recruitment Group is serving as an employment agency/business for this opportunity. Your application will be thoroughly reviewed in comparison to other candidates, and if you are shortlisted, we will contact you directly soon.
Smart10 is a multi-award-winning specialist recruitment consultancy, specialising in temporary, contract, and permanent placements across various business sectors. To stay updated and explore all our active job opportunities, we invite you to visit our website.
For information regarding how we handle and store your data, please refer to Smart10's Privacy Policy

  • Utility Service Advisor

    2 days ago

    Welwyn Garden City, United Kingdom CV-Library Full time

    Position: Utility Service Advisor * Location: Welwyn Garden City, Herts * Salary: £24,000 per annum +£2k discretionary annual bonus (paid quarterly) * Contract: Permanent, Full-Time, Monday - Friday / WFH up-to 3 days - when successfully pass probation period / 37.5 Hours per week Utility Service Advisor: Do you have excellent customer...

  • Utility Service Advisor

    4 days ago

    Welwyn Garden City, United Kingdom Smart10Ltd Full time

    Position: Utility Service Advisor * Location: Welwyn Garden City, Herts * Salary: 24,000 per annum +£2k discretionary annual bonus (paid quarterly) * Contract: Permanent, Full-Time, Monday - Friday / WFH up-to 3 days - when successfully pass probation period / 37.5 Hours per weekUtility Service Advisor:Do you have excellent customer service and...

  • Utility Service Advisor

    4 weeks ago

    Welwyn Garden City, Hertfordshire, United Kingdom Smart10Ltd Full time

    Smart10Ltd is seeking a bright and enthusiastic Utility Service Advisor to join their team. As a key member of the customer service team, you will be responsible for managing utility customer service queries to resolution within agreed timescales.Key Responsibilities:* Manage customer service queries to resolution within agreed timescales* Build...

  • Service Advisor

    1 month ago

    Welwyn Garden City, United Kingdom CV-Library Full time

    Service Advisor Up To £27,000 Basic Salary + £2,500 Bonus Tuesday To Saturday Working Hours (39 Hour Week) Well-Established Motorcycle Main Dealership Environment Manufacturer Training & Career Progression Previous Automotive Aftersales Experience Required 22 Days Holiday + Bank HolidaysWe are currently advertising on behalf of an...

  • Customer Service Advisor

    5 months ago

    Welwyn Garden City, United Kingdom Barclays Full time

    **Customer Service Advisor** **Welwyn Garden City** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Service Advisor

    5 months ago

    Welwyn Garden City, United Kingdom HCP International Full time

    **Category**:Passenger Cars: Service **Location**:Welwyn Garden City, Hertfordshire, United Kingdom **Salary**:Basic Salary £25,000 - £28,000 with an OTE of £35,000 **Job Ref**:1163 **ROLE DETAILS**: Are you looking to be a Service Advisor or an experienced Service Advisor looking for a new challenge? This could be for you! **What they need in...

  • Service Advisor

    5 months ago

    Welwyn Garden City, United Kingdom Marshall Motor Group Full time

    **Service Advisor**: Job description - We are currently recruiting for a Service Advisor to join our Marshall Volvo dealership in Welwyn Garden City. - As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous...

  • Service Advisor

    5 months ago

    Welwyn Garden City, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location: Volvo Welwyn Garden City** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: Competitive Basic Salary Including an uncapped OTE** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular...

  • Service Advisor

    6 months ago

    Welwyn Garden City, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location**: Volvo Milton Keynes **Hours**: 47.5 hours per week, including Saturday mornings on a rota basis **Salary**: up to £28000 Basic plus OTE up to £36,000 (site dependent) **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and...

  • Motorcycle Service Advisor

    4 weeks ago

    Welwyn Garden City, Hertfordshire, United Kingdom Perfect Placement Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at a well-established Motorcycle Main Dealership in the Welwyn area. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Professionally communicate...

  • Customer Service and Administration Professional

    4 weeks ago

    Welwyn Garden City, Hertfordshire, United Kingdom Smart 10 ltd Full time

    Job Role:Smart 10 Ltd is seeking a highly skilled and motivated individual to fill the role of Utility Service Advisor. This is an exciting opportunity for a customer-focused professional to join our team and contribute to the success of our organisation.Key Responsibilities:Deliver exceptional customer service and administration skills to meet the needs of...

  • Service Desk Advisor

    1 month ago

    Welwyn Garden City, United Kingdom CV-Library Full time

    Service Desk Advisor This a lovely company based in Welwyn Garden who are looking for a Service Desk Advisor to join their team as soon as possible. You will only be dealing with business customers in this corporate driven company. In this role, no day is ever the same. There are a wide variety of tasks that will require your eye for detail and...

  • Parts Advisor

    1 month ago

    Welwyn Garden City, United Kingdom CV-Library Full time

    Parts Advisor Up To £27,000 Basic Salary + £2,500 Bonus Tuesday To Saturday Working Hours (39 Hour Week) Well-Established Motorcycle Main Dealership Environment Manufacturer Training & Career Progression Previous Automotive Parts Experience Required 22 Days Holiday + Bank HolidaysWe have an exciting opportunity for a Parts Advisor working within...

  • Customer Service Representative

    2 weeks ago

    Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time

    Job Title: Call Centre AdvisorJob Summary: We are seeking a skilled Customer Service Representative to join our team at PayPoint Network Ltd. The successful candidate will be responsible for providing exceptional service to consumers, assisting them with their queries related to DWP allowance and payments.Key Responsibilities:Handle challenging and difficult...

  • Parts Advisor

    6 months ago

    Welwyn Garden City, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Parts Advisor Vacancy - Welwyn!** *** **Parts Advisor Required in Welwyn!** **Up To £31,000 Salary + Bonus** **40 Hour Week Monday To Friday (7am - 4pm / 8am - 5pm)** **Well-Established Accident Repair Bodyshop Group Environment - Amazing Perks & Benefits** We are in search of a Parts Advisor to join our Client’s Accident Repair Bodyshop in the...

  • Utility Procurement Analyst

    1 month ago

    Welwyn Garden City, United Kingdom CV-Library Full time

    Position: Utility Procurement Analyst * Location: Welwyn Garden City, Herts * Salary: £24,000 per annum +£2k discretionary, annual bonus, paid quarterly * Contract: Permanent, Full-Time, Monday - Friday / 37.5 Hours per week * Part-remote. up-to 3 days WFH - Upon successful completion of 3 month probation period Utility Procurement...

  • Parts Advisor

    5 months ago

    Welwyn Garden City, United Kingdom Marshall Motor Holdings Full time

    **Role: Parts Advisor** **Location**: Volvo Welwyn Garden City **Hours**: full time 47.25 hours per week, with weekends on a rota basis. **Benefits**: 25 days annual leave plus bank holidays, life assurance and pension scheme **Who we are** Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular...

  • Parts Advisor

    6 months ago

    Welwyn Garden City, United Kingdom Marshall Motor Group Full time

    **Parts Advisor**: Job description **Role: Parts Advisor** **Location**: Volvo Welwyn Garden City **Hours**: full time 47.25 hours per week, with weekends on a rota basis. **Benefits**: 25 days annual leave plus bank holidays, life assurance and pension scheme **Who we are** Marshall Motor Group is one of the UK’s largest car dealer groups...

  • Parts Advisor

    4 weeks ago

    Welwyn Garden City, Hertfordshire, United Kingdom Perfect Placement Full time

    Parts Advisor OpportunityWe are seeking a skilled Parts Advisor to join our team at a well-established Motorcycle Main Dealership in the Welwyn area. As a Parts Advisor, you will play a vital role in the success of the business, supplying both Trade and Retail Customers with parts.Key Responsibilities:- Provide an excellent level of customer service to both...

  • Customer Service Advisor

    5 months ago

    Welwyn Garden City, United Kingdom PayPoint Network Ltd Full time

    Full Time Customer Service Advisor - Monday - Friday 9am - 5.15pm - £21,630 per annum - Welwyn Garden City AL7 1EL - **Why are we recruiting?** We are passionate about our retailers at PayPoint, they are at the heart of our business and we always want to ensure we deliver exceptional customer service. We have a Contact Centre based at our head office in...