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Toyota Customer Specialist

2 months ago

Stockport, United Kingdom CV-Library Full time

This is an excellent opportunity for someone with a ‘can-do’ attitude and excellent customer-centric energy to join our team at RRG Stockport.
You may already have retail or hospitality experience or just love looking after customers. Either way, we want to hear from you
Role Info:
Vehicle Handover Customer Specialist
Stockport
£24,903.32 Plus Monthly Bonus £400 (OTE £30,000)
Plus access to a subsidised car benefit scheme
Hours: Monday - Friday, 8.45am-6pm (1 hour lunch)
Joining us as a Vehicle Handover Customer Specialist offers you the opportunity to develop your career.
The Vehicle Handover Customer Specialist Role:
We are looking for customer friendly minded people to join our busy showroom team to help delight our customers so that they always receive the very best experience when they visit us to collect their new vehicle. You will be introduced to the customer after the manager has initially sold the vehicle, with support and training from the team, you will take it from there.
This role offers exceptional training and development opportunities, paving the way for rapid growth within the company. With the chance to advance into roles like Sales Executive, it’s the perfect stepping stone for someone eager to accelerate their career.
Key Responsibilities:
+ Providing accurate information at all times for all customers including timely communications leading up to their vehicle delivery
+ Helping customers by answering their questions
+ Accompanying customers on test drives
+ Ensuring that you maintain a dialogue with the customer that’s appropriate to them and in the manner that suits them, phone or email etc, always ensuring a personal service
+ Handing over the vehicle to the customer on site and going through the controls whilst confirming with the manager the car is fully paid for and all paperwork is complete
About you:
+ A full UK driving licence
+ Eligibility to work in the UK
+ Flexible to work hours required to carry out the role effectively and travel (to the training sessions)
+ This role requires you to be professional, have a smart personal appearance and have high standards of verbal and written communication
+ Satisfactory level of general education
Ready to join the largest car company in the world?
We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Team.
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions, please contact us first quoting the job title & ref. Good luck, Team RR