Internal Account Coordinator

16 hours ago

Basildon, United Kingdom CV-Library Full time

We are recruiting for an Internal Account Coordinator for a manufacturing company based Basildon, Essex. As an Internal Account coordinator you will be the key point of communication for customers and other members of the team. You will provide regular updates, collaborating with internal teams to resolve issues as a matter of urgency, communication is key, as is a proactive approach and good initiative to overcome difficulties.
Key Responsibilities
* Lead point of contact for allocated customers' portfolio
* Ensuring the customer is kept updated with the latest schedule of their order
* Communicating with Production Management daily to ensure the production schedule runs as smoothly as possible
* Attend daily production meetings, and making amendments as required
* Answering customer enquiries efficiently and/or referring to the appropriate department
* Generating works orders as per the customer’s schedule
* Comfortable in teams-based meetings with customers
* Proactive ensuring the highest standard of customer care
* Running monthly reports, flagging risks and potential financial losses
* Processing Sales Orders, requesting project information and gaining an understanding of the customers’ expectations for planning and production purposes
* Escalating complaints the relevant department immediately
* Booking couriers, creating commercial invoices, completing necessary courier paperwork
* Arranging collection of faulty goods and obtaining tracking information
* Generating picklists and delivery notes for dispatch
* Identifying customer returns and booking in onto the system
* Assessing delivery schedule daily and circulating any concerns/shortages to each relevant department
* Advising customers of free-issue shortages and rejects
* Ensure high standards of customer care are maintained during team member absences
* Co-ordinating between purchasing and production to ensure everything is ready to start production
Qualifications, Skills and Education Requirements
Essential
Excellent verbal and written communication skills
Previous experience in customer accounts role
Proactive
Great attention to detail
Self-motivated, with a positive attitude
Well-presented, polite, and tactful
Experience of Microsoft Outlook, Word, Excel, and Teams
Ability to prioritise, and work individually, as well as part of a team
Ability to remain calm under pressure
Desirable
Experience using factory master desirable, but not essential
Experience in the use of ERP/MRP systems
BA/BS degree in Business Administration or another relevant field
Account management experience
This is a site-based role in Basildon, Essex. Working hours onsite are 08:00 – 16:30 (Monday to Thursday) and 08:00 – 15:30 (Fridays)
Salary £24,960 - £29,120 dependent on skills/experience

  • Internal Account Coordinator

    4 weeks ago

    Basildon, Essex, United Kingdom ENS Recruitment Full time

    We are recruiting for an Internal Account Coordinator for a manufacturing company. This role is a 12-month maternity leave contract, and the ideal candidate will be available immediately or with a maximum of 2 weeks' notice. There is a possibility the role could then become permanent.As an Internal Account Coordinator, you will be the key point of contact...

  • Account Coordinator

    4 weeks ago

    Basildon, Essex, United Kingdom Adecco Full time

    Job Title: Account CoordinatorLocation: RemoteRemuneration: £25,000 - £29,000 per annumContract Details: Fixed Term Contract, Maternity Cover (12 months) - Possibility of Full TimeWe are seeking a proactive and detail-oriented individual with excellent communication skills to join our dynamic Customer Service department as an Internal Account Coordinator....

  • Internal Account Handler

    1 week ago

    Basildon, United Kingdom CV-Library Full time

    We are recruiting for an Internal Account Coordinator / handler for a manufacturing company based Basildon, Essex. This is a 12 month contract which is highly likely to become permanent. You need to available immediately or maximum 2 weeks notice. As an Internal Account Handler you will be the key point of communication for customers and other members of the...

  • Internal Account Handler

    4 days ago

    Basildon, United Kingdom CV-Library Full time

    We are recruiting for an Internal Account Coordinator / handler for a manufacturing company based Basildon, Essex. This is a permanent role to start in January 2025. As an Internal Account Handler you will be the key point of communication for customers and other members of the team. You will provide regular updates, collaborating with internal teams to...

  • Key Account Coordinator

    1 week ago

    Basildon, United Kingdom CV-Library Full time

    Job Title: Key Account Coordinator Location: Basildon, Essex Remuneration: Hourly rate from £12.50 to £13.90 Contract Details: Temp to Perm Working Pattern: Full-Time (Monday to Thursday: 08:00 - 16:30, Friday: 08:00 - 15:30) Our client, a reputable organisation in Basildon, Essex, is seeking an enthusiastic and proactive Key Account...

  • Key Account Coordinator

    4 days ago

    Basildon, United Kingdom CV-Library Full time

    ob Title: Key Account Coordinator Location: Basildon, Essex Remuneration: Up to £29,000 Contract Details: Permanent Working Pattern: Full-Time (Monday to Thursday: 08:00 - 16:30, Friday: 08:00 - 15:30) Our client, a reputable organisation in Basildon, Essex, is seeking an enthusiastic and proactive Key Account Coordinator to join their dynamic...

  • Key Account Coordinator

    6 days ago

    Basildon, United Kingdom Adecco UK Limited Full time

    Job Title: Key Account CoordinatorLocation: Basildon, EssexRemuneration: Hourly rate from £12.50 to £13.90Contract Details: Temp to PermWorking Pattern: Full-Time (Monday to Thursday: 08:00 - 16:30, Friday: 08:00 - 15:30)Our client, a reputable organisation in Basildon, Essex, is seeking an enthusiastic and proactive Key Account Coordinator to join their...

  • VAT Accountant

    4 weeks ago

    Basildon, Essex, United Kingdom Ortolan Group Full time

    Job DescriptionAs a VAT Accountant, you will play a crucial role in ensuring the company's compliance with international VAT and customs duties regulations. Your primary focus will be on VAT compliance, managing international VAT and customs duties, and optimizing tax liabilities.Key Responsibilities:Assisting the outsourced service provider in preparing tax...

  • Maintenance Coordinator

    1 month ago

    Basildon, United Kingdom CV-Library Full time

    Have you had previous experience within a Facilities/Maintenance Coordinator role, or have you scheduled for Engineers before? If so, read on… Our client is looking for an experienced Facilities Maintenance Coordinator to join their ever-growing team, who deal with planned and reactive maintenance nationally. This company specialise in providing...

  • Maintenance Coordinator/Account Manager

    4 weeks ago

    Basildon, Essex, United Kingdom Streamline Services Consultancy Full time

    Streamline Services Consultancy is seeking a skilled Maintenance Coordinator/Account Manager to join their dynamic team. This role offers the opportunity to handle day-to-day operations, planned maintenance schedules, and reactive requests, all while providing key support to the Help Desk Manager.Key Responsibilities:Support the smooth daily operation of a...

  • Maintenance Coordinator

    1 month ago

    Basildon, United Kingdom CV-Library Full time

    Streamline Recruitment is currently recruiting on behalf of a client based in Basildon for a Maintenance Coordinator/Account Manager. This role offers the opportunity to join a dynamic team, handling day-to-day operations, planned maintenance schedules, and reactive requests, all while providing key support to the Help Desk Manager. If you have strong...

  • Account Co-ordinator

    1 month ago

    Basildon, United Kingdom CV-Library Full time

    Job Title: Account Coordinator Location: Basildon, Essex Remuneration: £25,000 - £29,000 per annum Contract Details: Fixed Term Contract, Maternity Cover (12 months) - Possibility of Full Time 🔥 Are you a proactive and detail-oriented individual with excellent communication skills? 🔥 Our client, a leading organisation based...

  • Maintenance Coordinator

    3 weeks ago

    Basildon, United Kingdom Streamline Services Consultancy Limited Full time

    Streamline Recruitment is currently recruiting on behalf of a client based in Basildon for a Maintenance Coordinator/Account Manager . This role offers the opportunity to join a dynamic team, handling day-to-day operations, planned maintenance schedules, and reactive requests, all while providing key support to the Help Desk Manager. If you have strong...

  • Maintenance Coordinator

    3 weeks ago

    Basildon, United Kingdom Streamline Services Consultancy Limited Full time

    Streamline Recruitment is currently recruiting on behalf of a client based in Basildon for a Maintenance Coordinator/Account Manager. This role offers the opportunity to join a dynamic team, handling day-to-day operations, planned maintenance schedules, and reactive requests, all while providing key support to the Help Desk Manager. If you have strong...

  • Maintenance Coordinator

    2 weeks ago

    basildon, United Kingdom Streamline Services Consultancy Limited Full time

    Streamline Recruitment is currently recruiting on behalf of a client based in Basildon for a Maintenance Coordinator/Account Manager. This role offers the opportunity to join a dynamic team, handling day-to-day operations, planned maintenance schedules, and reactive requests, all while providing key support to the Help Desk Manager. If you have strong...

  • CASS Coordinator

    4 weeks ago

    Basildon, Essex, United Kingdom SS&C Technologies Full time

    About the RoleSS&C Technologies is seeking a highly skilled CASS Coordinator to join our team. As a CASS Coordinator, you will be responsible for providing dedicated oversight for all CASS activities provided by SS&C Funds administration.Key ResponsibilitiesManage and support CASS Coordination team.Collaborate with internal business units to ensure...

  • Customer Service Coordinator

    1 week ago

    Basildon, Essex, United Kingdom Adecco UK Limited Full time

    Job OverviewA leading organisation in Basildon, Essex is seeking an enthusiastic Internal Customer Service Coordinator to join their dynamic Customer Service department. The successful candidate will play a crucial role in ensuring smooth coordination and effective communication with customers and internal teams.Key ResponsibilitiesAct as the primary point...

  • Senior Account Manager

    4 weeks ago

    Basildon, Essex, United Kingdom Adore Recruitment Full time

    Senior Account Manager – International Shipping/LogisticsOur client is dedicated to making global logistics as easy and streamlined as possible, offering a range of services across all modes of transport. Founded in 2009, they provide high levels of customer service to clients importing goods from Asia to the UK via sea and air.As the Senior Account...

  • Maintenance Coordinator

    2 weeks ago

    Basildon, Essex, United Kingdom Streamline Services Consultancy Limited Full time

    Streamline Recruitment is currently recruiting on behalf of a client based in Basildon for a Maintenance Coordinator/Account Manager . This role offers the opportunity to join a dynamic team, handling day-to-day operations, planned maintenance schedules, and reactive requests, all while providing key support to the Help Desk Manager. Support the smooth...

  • Maintenance Coordinator/Account Manager

    4 weeks ago

    Basildon, Essex, United Kingdom Streamline Services Consultancy Limited Full time

    We are seeking a skilled Maintenance Coordinator/Account Manager to join our team at Streamline Services Consultancy Limited. This role offers the opportunity to work in a dynamic environment, handling day-to-day operations, planned maintenance schedules, and reactive requests. The ideal candidate will have strong organizational skills and experience in a...