Neighbourhood housing officer

1 day ago


Camden Town, United Kingdom CV-Library Full time

Role Overview

As a Neighbourhood Housing Officer, you will play a vital role in managing our properties and ensuring our residents receive excellent service. You will be the first point of contact for residents, addressing their concerns, managing tenancies, and working to improve the overall quality of our neighbourhoods.

Key Responsibilities

Tenancy Management: Manage tenancies from start to finish, including sign-ups, transfers, and terminations, ensuring compliance with relevant policies and regulations.
Resident Support: Act as the primary contact for residents, addressing enquiries, complaints, and providing support on housing-related matters.
Community Engagement: Work closely with residents, community groups, and partners to foster a sense of community and resolve neighbourhood issues.
Property Inspections: Conduct regular estate inspections, identify maintenance issues, and liaise with the repairs team to ensure properties are well-maintained.
Anti-Social Behaviour: Manage reports of anti-social behaviour, working with residents and relevant agencies to find solutions and improve community safety.
Rent and Arrears Management: Monitor rent accounts, take appropriate action on arrears, and support residents in managing their payments.
Policy Implementation: Ensure compliance with housing policies, health and safety standards, and data protection regulations.

About You

To succeed in this role, you should have:

Experience: Previous experience in housing management, community development, or a related field is essential.
Communication Skills: Strong interpersonal and communication skills, with the ability to build relationships and handle difficult conversations.
Problem-Solving: A proactive approach to problem-solving, with the ability to manage conflicting priorities and make informed decisions.
Organizational Skills: Excellent organizational skills and attention to detail, with the ability to work independently and as part of a team.
Knowledge: A good understanding of housing legislation, tenancy management, and issues affecting social housing.
Commitment: A passion for improving communities and delivering excellent customer service



  • Camden Town, United Kingdom Service Care Solutions Full time

    Neighbourhood Housing Officer Camden, London Temp Full Time - Hybrid We have had an exciting opportunity become available, to join a team based in Camden as a Neighbourhood Housing Officer. This is a full time, temporary position with an initial contract period of 3 months. The postholder will work alongside service managers and stakeholders to review...


  • Camden Town, United Kingdom CV-Library Full time

    Neighbourhood Housing Officer Camden, London Temp Full Time - Hybrid We have had an exciting opportunity become available, to join a team based in Camden as a Neighbourhood Housing Officer. This is a full time, temporary position with an initial contract period of 3 months. The postholder will work alongside service managers and stakeholders to review...


  • Camden Town, United Kingdom Service Care Solutions Full time

    Neighbourhood Housing OfficerCamden, LondonTempFull Time - HybridWe have had an exciting opportunity become available, to join a team based in Camden as a Neighbourhood Housing Officer. This is a full time, temporary position with an initial contract period of 3 months. The postholder will work alongside service managers and stakeholders to review the...


  • Camden Town, United Kingdom CV-Library Full time

    Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Neighbourhood housing officer on a 3 months contract initially with a possibility of further extension. Main accountabilities: · To understand the ongoing presenting and contextual needs of our residents and our properties and neighbourhoods; · To develop...


  • Camden Town, United Kingdom Hatched Recruitment Group Full time

    Role Overview As a Neighbourhood Housing Officer, you will play a vital role in managing our properties and ensuring our residents receive excellent service. You will be the first point of contact for residents, addressing their concerns, managing tenancies, and working to improve the overall quality of our neighbourhoods. Key Responsibilities Tenancy...


  • Camden Town, United Kingdom Hatched Recruitment Group Full time

    Role OverviewAs a Neighbourhood Housing Officer, you will play a vital role in managing our properties and ensuring our residents receive excellent service. You will be the first point of contact for residents, addressing their concerns, managing tenancies, and working to improve the overall quality of our neighbourhoods.Key ResponsibilitiesTenancy...


  • Camden Town, United Kingdom Service Care Solutions Full time

    Job DescriptionJob Title: Neighbourhood Housing OfficerJob Type: Full-time, TemporaryContract: 3 monthsPay Rate: £22.00 - £24.00 per hour (LTD company rate), £18.76 - £20.46 per hour (PAYE equivalent)Job Summary:We are seeking a highly skilled Neighbourhood Housing Officer to join our team at Service Care Solutions. As a key member of our housing...


  • Camden, Greater London, United Kingdom Service Care Solutions Full time

    Neighbourhood Housing OfficerWe are seeking a skilled and experienced Neighbourhood Housing Officer to join our team at Service Care Solutions. As a key member of our team, you will be responsible for delivering a customer-focused housing management service to the community.Key Responsibilities:Deliver a customer-focused housing management service to the...


  • Camden, Greater London, United Kingdom Service Care Solutions Full time

    Neighbourhood Housing OfficerWe are seeking a skilled and experienced Neighbourhood Housing Officer to join our team at Service Care Solutions. As a key member of our team, you will be responsible for delivering a customer-focused housing management service to the community.Key Responsibilities:Deliver a customer-focused housing management service to the...


  • Camden Town, United Kingdom Service Care Solutions Full time

    Job Summary:Service Care Solutions is seeking a skilled Neighbourhood Housing Officer to join our team. As a key member of our housing services team, you will be responsible for delivering a customer-focused housing management service to the community.Key Responsibilities:Act as a lead contact for Tenant and Resident Associations in the neighbourhoodWork...


  • Camden Town with Primrose Hill, United Kingdom Service Care Solutions Full time

    Neighbourhood Housing OfficerWe are seeking a skilled and experienced Neighbourhood Housing Officer to join our team at Service Care Solutions. As a key member of our team, you will be responsible for delivering a customer-focused housing management service to the community.Key Responsibilities:Act as a lead contact for Tenant and Resident Association in the...


  • Camden, United Kingdom 4Social Work and Public Sector Staffing Full time

    Neighbourhood Housing Officer - Adult & Housing Services - North West London Are you an enthusiastic, dedicated neighbourhood housing officer looking for your next role? 4Recruitment Services are recruiting a neighbourhood housing officer to provide a frontline, trusted service to our residents, as they move in and out of their homes, coping with changes in...


  • Camden, United Kingdom Veesupportservices Ltd Full time

    **Job Profile Information**:Neighbourhood Officer **This supplementary information for Neighbourhood Officer is for guidance and must be used in conjunction with the Job Capsule for**: **Job Zone**:Place - Housing and Tenancy. **Level - **Level 3, Zone 2 **Camden Way Category 2** **Role Purpose**: Camden’s role as a landlord is radically changing to...


  • Camden, United Kingdom Aatom Recruitment Full time

    Main ResponsibilitiesAs a Neighbourhood Housing Officer with Aatom Recruitment, you will work on behalf of a Local Authority to provide support to residents and communities. Your key responsibilities will include:Understanding the needs of residents and properties, and developing skills and knowledge to meet those needs.Providing a trusted point of contact...


  • Camden, United Kingdom Aatom Recruitment Full time

    Main ResponsibilitiesAs a Neighbourhood Housing Officer with Aatom Recruitment, you will work on behalf of a Local Authority to provide support to residents and communities. Your key responsibilities will include:Understanding the needs of residents and properties, and developing skills and knowledge to meet those needs.Providing a trusted point of contact...


  • Camden, United Kingdom Neway International Ltd Full time

    Neway is looking for a Neighbourhood Housing Officer to join our client based with Camden Council. Starting 26th Feb, working 36 hours a week in an ongoing contract. Pay Rate is £20.96 Provide housing related service to circa 500 households in camden dealing with ASB, tenancy management , FRA and health & safety succession , neighbour dispute, property...


  • Camden, United Kingdom Aatom Recruitment Full time

    Main ResponsibilitiesAatom Recruitment is seeking a skilled Neighbourhood Housing Officer to join our team on a 3-month contract with potential for extension.Key Accountabilities:Develop a deep understanding of resident needs and property requirements.Enhance skills and knowledge in key areas to meet resident needs.Provide a trusted point of contact for...


  • Camden, United Kingdom Aatom Recruitment Full time

    Main ResponsibilitiesAatom Recruitment is seeking a skilled Neighbourhood Housing Officer to join our team on a 3-month contract with potential for extension.Key Accountabilities:Develop a deep understanding of resident needs and property requirements.Enhance skills and knowledge in key areas to meet resident needs.Provide a trusted point of contact for...


  • Camden, United Kingdom Veesupportservices Ltd Full time

    Job Overview: We are seeking a highly organized and detail-oriented Housing Officer to join our team. The Housing Officer will be responsible for managing housing operations, ensuring compliance with regulations, and providing excellent customer service to residents. This is a rewarding opportunity to make a positive impact in the community. **Duties**: -...

  • Housing Officer

    3 months ago


    Camden, United Kingdom The Riverside Group Full time

    **Job Title**:Housing Officer **Contract Type**:Permanent **Salary**: £29,954 + £4000 London Allowance (£33,109 is achieved after 12 months successful performance in the role) **Working Hours**:35 hours **Working Pattern**:Monday - Friday **Location**:Camden - Hybrid **Why Riverside?** At Riverside, we’re a housing association with a difference -...