Charity Central Operations Manager

2 months ago


Harrow, United Kingdom CV-Library Full time

Charity Central Operations Manager | Up to £35,000 | North West London

Zachary Daniels are proud to be partnering with a charity based out of North West London.

This is an exciting opportunity to join the team in a central operations role.

The charity is going through an exciting period of change where your ideas and voice will be herd, you will be able to play a part directly in shaping the role where you will be the central point of communication to the stores.

Communication, Organisation & Planning

Act as the gateway for all communication to shops
Ensure that all communication shops, warehouse, e-com receive is concise, clear and inspires the appropriate action
Prioritise communication to shops based on the value it gives to driving sales, enhancing customer experience and delivering the retail strategy
Effectively communicate across the wider organisation in a way that increases understanding of the needs of retail

Sales & Customer Focus

Supports the delivery of shop sales and e-com performance and stay abreast of retail and e-com sales performance on a weekly and monthly basis
Create ideas and initiatives to drive sales and profits
Ensure customer expectations are exceeded both internally and externally
Manage the relationship between shops and Ragging companies to ensure the most profitable solution is in place

Procedures & Systems

Shape and continuously evolve front and back of house procedures so that they are considered best in class
Enable compliance to Health and Safety in stores by having H &
Visual Communication & FOH standards

Devise innovative ways to achieve excellence in visual standards
Organise the model store set-up
Communicate clearly any expected front of house standards
Devise window guidelines which align with the Retail PlannerReporting

Collates all necessary retail, e-com and warehouse reporting as required by Head of Retail, Ops and E-comCharity Central Operations Manager | Up to £35,000 | North West London


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