Administration Assistant

4 weeks ago


Bridgend, United Kingdom CV-Library Full time

Administration Assistant – Learning and Development

Overview

Providing administration and facilitation support to the Learning and Development function – In particular by supporting the managing and maintaining of the eLearning LMS platform, designing and developing eLearning modules to be undertaken by various colleagues across the business and being an all-round team member for the Learning and Development department.

The role will include the option to complete a Level 3 Diploma in Business Administration, which would entail 1 day a month release for college based learning and 0.5 days a week to support your study requirements.

In addition supporting you with your day to day workload and development opportunities – the Learning and Development team will work with you to ensure you are meeting our expectations and to offer additional development outside of the Diploma e.g. customer service skills and Understanding of the housing sector.

Key responsibilities and accountabilities

Specific objectives and deliverables will be agreed with the management team, the points below are a summary of the main responsibilities and accountabilities.

Administrative Support:

* Coordinate and schedule training sessions, workshops, and seminars;

* Manage learning and development materials and resources;

* Maintain accurate records of employee training and development activities;

* Support the People Team in the recruitment and onboarding of new starters;

* Raising purchase orders and checking invoices;

* Dealing with or escalating general Learning & Development queries from colleagues.

Training Program Development:

* Assist in designing and updating training programs and materials;

* Conduct research to identify training needs and best practices

Training Delivery:

* Preparing for classroom learning events – including calendar bookings, room preparation and being a point of contact for internal and external trainers;

* Support trainers in the preparation and delivery of training sessions;

* Provide support for e-learning platforms and virtual training sessions.

Evaluation and Feedback:

* Collect and analyse feedback from training participants;

* Assist in evaluating the effectiveness of training programs.

Colleague Engagement:

* Promote training programs and initiatives across the organisation;

* Support the onboarding process for new colleagues;

* Assist in organising colleague engagement and wellbeing activities.

Continuous Improvement:

* Stay updated with industry trends and advancements in learning and development;

* Participate in professional development opportunities and relevant training;

* Contribute to the continuous improvement of learning and development processes and practices.

Networking and Collaboration:

* Build relationships with internal stakeholders and external training provider;.

* Network with other learning and development professionals within the housing sector;

* Attend industry events and conferences as required.

No job description can cover every eventuality which may arise, at various times you may be expected to carry out other duties requested by your Line Manager or Manager.

What do I need to be successful?

Knowledge and qualifications

5 GCSEs Grade A-C, including Maths and English (or equivalent);

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);

Knowledge of GSuite

Experience

Evidence of working as part a team;

Experience of undertaking a previous administration role

Experience of managing and prioritising own workload.

Personal qualities

Excellent communication skills, both written and verbal;

Strong organisational and time management skills, with the ability to manage multiple tasks;

Attention to detail and accuracy in work;

A proactive and enthusiastic approach to learning and professional development;

Ability to work collaboratively within a team and independently when required;

Strong interpersonal skills and the ability to build relationships with colleagues at all levels;

Adaptability and willingness to embrace change and new challenges;

Commitment to the values and mission of Valleys to Coast;

A positive attitude towards continuous improvement and innovation in learning and development;

Competent in the use of IT;

Be friendly, cheerful, positive and motivated and able to demonstrate a ‘Customers and Colleagues at the Heart’ approach.

No job profile can cover every eventuality which may arise within the post at various times and the jobholder is expected to carry out other duties requested by the Line Manager or Manager.

Terms & Conditions

Salary: £23,901

Working hours: 37 hours per week, worked between our core operating hours of 8am to 6pm, Monday to Friday.

Location: The primary location of this role is in Bridgend, South Wales, but we’ll enable you to take advantage of smarter working allowing you to work in our main office, at home or any other place that will allow you to carry out your work appropriately. However, effective service delivery will always come first and that will sometimes require you to be present at our office, depot or community locations. With that in mind we would expect to see you in person at least two days a week.

Annual leave: 25 days increasing by 1 day for every completed year up to a maximum of 5 days plus bank holidays.

Pension: SHPs – we’ll contribute 2% more than you choose to pay in each month (minimum contribution where you pay 4%, we pay 6%; maximum contribution where you pay 6%, we pay 8%).

Benefits: Access to a wide range of benefits including a health care cash plan, contribution to your professional memberships, learning and development opportunities, hundreds of retailer discounts and plenty more



  • Bridgend, United Kingdom Cutting Edge Security Full time

    Job Description: Administrative Assistant **Responsibilities**: - Provide administrative support to the office staff and management team - Perform general office duties such as filing, photocopying, and scanning documents - Support & implement Marketing and Business Development - Handle customer inquiries and provide excellent customer support - Proofread...


  • Bridgend, Bridgend county borough, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Bridgend, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure...


  • Bridgend, United Kingdom Local AuthorityCouncil Adaptions Full time

    **Administrative Assistant** As the Personal Assistant to CEO and General Manager of TJ Services you will provide administration support to ensure the leadership team can effectively and efficiently run the business operations. This is an exciting role where no two days are the same. Your responsibilities will include: - Meeting Management - Ensuring...


  • Bridgend, United Kingdom Local AuthorityCouncil Adaptions Full time

    **Administrative Assistant** As the Personal Assistant to CEO and General Manager of TJ Services you will provide administration support to ensure the leadership team can effectively and efficiently run the business operations. This is an exciting role where no two days are the same. Your responsibilities will include: - Meeting Management - Ensuring...


  • Bridgend, United Kingdom Amberwell Engineering Services Full time

    **Temporary Administrative Assistant** Amberwell Engineering Services is a family run Electrical Contracting company based in Pyle, Bridgend. Due to a temporary increase in workload, we require a temporary administrative assistant to help in the office. The initial contract would be a fixed term contract for 2 months. This could be extended if the current...


  • Bridgend, Bridgend county borough, United Kingdom Vacancy ID: 5609 Full time

    About the RoleThis is an exciting opportunity to join our team as a Business Administration Apprentice. As a key member of our Admin and Surveying Departments, you will be responsible for providing administrative support to ensure the smooth running of the departments.Key ResponsibilitiesAssist with clerical and administrative tasks to support the...


  • Bridgend, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Insurance Administrative Assistant** **NFU Mutual Agency -Bridgend and Swansea** - ** £20,000 per annum**: - ** Full time position, permanent contract**: - ** Company pension scheme**: - ** 25 days holiday plus Bank holidays**: - ** Location Bridgend-Office based**: - ** Monday - Friday 35 hours** NFU Mutual offers a wide range of...


  • Bridgend, Bridgend county borough, United Kingdom Vacancy ID: 5609 Full time

    About the RoleThis is an exciting opportunity to join Dollcast Ltd as an Administrative Apprentice and gain valuable experience in a dynamic and supportive team environment.Key ResponsibilitiesAssist the Admin and Surveying Departments with clerical and administrative tasks to ensure the smooth running of the departments.Work closely with colleagues to...


  • Bridgend, United Kingdom Just Perfect Catering Ltd Full time

    A permanent position has become available in our Head office based in Bridgend for an Administration Assistant Tuesday-Thursday 15 hours per week - Answer telephone and direct calls as appropriate - Schedule meetings - Develop reports as requested - Perform research as needed - Maintain filing system - Invoice support - General paper work - Documentation...


  • Bridgend, Bridgend county borough, United Kingdom Barnardo's Full time

    Job Title: Administrative Assistant - Children's ServiceAbout the Role:We are seeking an experienced Administrative Assistant to join our team at Barnardo's. As an Administrative Assistant, you will provide administrative support to our Service Practitioner and Management Teams, ensuring the smooth operation of our Children's Service.Key...


  • Bridgend, United Kingdom John Raymond Transport Full time

    We are one of Europe’s leading transport, logistics and warehousing companies. Our business operates offices, depots, warehouses, customs clearance and vehicle maintenance facilities throughout Europe. Established in 1963, the business employs in excess of 1,000 employees, operates a fleet of 2,700 asset owned transport units and transports in excess of...


  • Bridgend, United Kingdom Orbis Environmental and Safety Consulting Full time

    **Job Title**: Administration & Accounts Assistant **Overview**: We are seeking a highly organised and detail-oriented individual to join our team as an Administration & Accounts Assistant. In this dynamic role, you will be responsible for providing administrative support across various functions, as well as assisting with key accounting tasks. **Key...


  • Bridgend, United Kingdom St David Recruitment Services Ltd Full time

    **Job Title: Administrative Assistant (Band 3)** **Location: Bridgend** **Hourly Rate: £11.88 per hour** **Hours: Monday - Friday** **Temporary - 3 months initially** **TEM1040** Our client is looking for an Administrative Assistant to join their busy team. **Essential** - NHS Experience - Systems used - WPAS and PIMS **Responsibilities**: -...


  • Bridgend, United Kingdom Celtic Electrical Services Ltd Full time

    Job Title: Office Administrator Overview: **Duties**: - Perform general office duties, including data entry, filing, and maintaining records - Manage office supplies and place orders when necessary - Handle incoming calls and correspondence with professionalism and phone etiquette - Assist in bookkeeping tasks using Sage - Coordinate meetings and...


  • Bridgend, United Kingdom John Raymond Transport Full time

    We are currently recruiting for the position of **Administration Officer** in our Compliance Department. This is a full-time position and is an excellent opportunity to join a dynamic team in a growing Transport & Logistics Company based in Bridgend, Wales. **The Role**: - Data entry and retrieval. - Preparation of reports. - Working with online systems. -...


  • Bridgend, Bridgend county borough, United Kingdom Hoop Recruitment Full time

    We are seeking a skilled Legal Secretary to join our client’s team in South Wales. As a Legal Secretary, you will play a vital role in supporting the legal team while working in a friendly atmosphere where collaboration and mutual respect thrive.About the Role:Accurately transcribe legal correspondence and documents from audio recordings, ensuring all...


  • Bridgend, Bridgend county borough, United Kingdom Barnardo's Full time

    About the RoleWe are seeking a highly motivated and organized Administrative Assistant to join our team at Barnardo's. As an Administrative Assistant, you will provide general administrative and secretarial support to our Service Practitioner and Management Teams.Key ResponsibilitiesMaintain accurate and confidential records systems, including children's...


  • Bridgend, United Kingdom Bluebell Specialist Support Ltd Full time

    Description: Weighbridge operator needed for an immediate start in Bridgend. Administrative role working on a busy aggregate site, recording inbound and outbound materials & liaising closely with drivers and customers. Qualifications Required: Admin experience Weighbridge experience preferred Working Hours: 10 hours. Duration: Ongoing **Salary**: £ 14...


  • Bridgend, United Kingdom RSW Ltd Full time

    RSW have a great opportunity to work with our longstanding client based in Bridgend. They are looking for an experienced office administrator to join their busy team. The Role: - Answering the phone and and dealing with any queries - Inputting timesheets - Maintaining office filing and storage systems - Managing enquiries from across the business - Update...

  • Administrator

    5 months ago


    Bridgend, United Kingdom Pertemps Network Group Full time

    **Administrator**: - 0582047502 Applicants **£24,000 - £28,000 Per Annum** - Full Time**Permanent** **Bridgend, Bridgend** **Administration** **Job Description**: **Job Title: Administrator** **Location: South Wales** **Salary: £24,000 - £28,000 per annum** **Working Hours: Monday - Friday, Full-time** Company Overview: - Join a leading renewable...