Lettings Officer

1 month ago

Clifton Nottingham, United Kingdom CV-Library Full time

Lettings Officer

Nottingham

£28,063 - £32,884 per annum

Here at NCHA we have a fantastic opportunity for the right person to join our friendly and supportive Lettings team as a Letting Officer. Internally this role is known as Lettings Coordinator

Have you got experience of working in social housing or a lettings environment? Are you enthusiastic about people and improving lives of others? We want to hear from you

The Lettings Team are responsible for allocations and lettings all of our empty homes across 32 Local Authority areas as well as our garages and allotments. We re-let our properties through choice based lettings systems, by direct nominations and advertising on Rightmove. We also manage the Mutual Exchange, tenancy Changes and successions processes. No 2 days are ever the same and there is lots of variety within the roles in our Team.

As our Lettings Coordinator, you will support our customers from the point of shortlisting them for a new home, through our pre tenancy process, which includes providing them with information around welfare benefits in order to maximise their income and be able to sign post them to the relevant teams, departments and organisations to provide any support that they may need. You will sign them up for their tenancy and give them the keys to their new home.

You will ensure an exceptional customer service for all of NCHAs internal and external stakeholders is maintained throughout the service.

As Lettings Coordinator you will;

* Manage new homes from development handover through to allocation and letting

* Ensure void times are kept to a minimum to enable our customers to move into their new home as soon as possible

* Decide lettings criteria and advertising based upon property and tenure type as well as customer incentives for homes that are harder to let.

* Shortlist applicants, complete pre-tenancy assessments to prevent tenancy fraud and identifying low level support needs that can be met to ensure that customers can maintain their home

* Carry out viewings, both virtual and in person, for new customers and transferring customers as appropriate.

* Sign up customers to their new homes

What we require from you:

You will be organised, able to keep accurate records and prioritise your workload in order to meet your team and individual targets to reduce the number of days a property is vacant

A valid driving license and access to a vehicle is essential for this role as you will be visiting our sites and working with your team in the office and independently, visiting our properties with customers or working from home. You must be confident to meet with customers on a one to one basis and motivated and productive when working alone from home.

Customer care and an understanding of those who require support comes above all else – you’ll put our CLEAR values into action every day. You will be open and honest. A strong team player and capable of working alone and you will feel empowered to make your own decisions when required. Great listening skills are essential as well as well as an attention to detail.

Experience with Microsoft Word, Excel and databases is an essential requirement for this role. Experience of Capita is advantageous, but training will be provided.

The successful candidate will be based at our brand new office in Clifton and will cover areas down to Northampton in the South and as far as South Derbyshire District Council areas in the North.

HOURS AND WORKING DAYS:

This post carries 35 hours a week, Monday – Friday 9 – 5 with flexible working permitted.

Looking forward to receiving your application

Please note that we are not currently offering visa sponsorship.

All successful candidates will be required to take a work-related test prior to the interview.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace

  • Lettings Property Inspections Officer

    5 months ago

    Nottingham, United Kingdom Tristram's Sales & Lettings Full time

    Job description Inspections Officer, conducting routine inspections on our portfolio of managed lettings properties. Along with Inventories on properties prior to tenants moving in and inspections once tenants have moved out of properties. This is an excellent opportunity for an individual who has high attention to detail, punctual and who is organised to...

  • Lettings Property Inspections Officer

    5 months ago

    Nottingham, United Kingdom Tristram's Sales & Lettings Full time

    Job description Inspections Officer, conducting routine inspections on our portfolio of managed lettings properties. Along with Inventories on properties prior to tenants moving in and inspections once tenants have moved out of properties. This is an excellent opportunity for an individual who has high attention to detail, punctual and who is organised to...

  • Trainee Lettings Negotiator

    6 months ago

    Nottingham, United Kingdom Stone & Long Residential Lettings Full time

    **Stone and Long is a small professional letting agency based in Nottingham city centre we pride ourselves on providing a high level of service for our Landlords and tenants.** **The role** Lettings is a diverse, hands-on business which has a range of tasks which need completing in an efficient manner. We are therefore looking for someone who is keen to...

  • Lettings Negotiator

    6 months ago

    Clifton, United Kingdom Savills Full time

    **Role Overview** We're currently looking for a Lettings Negotiator to join our busy Clifton office. You will be responsible for liaising and negotiating directly with our clients as well as managing the Lettings process ensuring we are compliant and providing exceptional customer service. **Requirements**: - Full UK Driving license unless excluded under...

  • Lettings Officer

    1 month ago

    Nottingham, United Kingdom Nottingham Community Housing Association Ltd Full time

    Here at NCHA we have a fantastic opportunity for the right person to join our friendly and supportive Lettings team as a Letting Officer. Internally this role is known as Lettings CoordinatorHave you got experience of working in social housing or a lettings environment? Are you enthusiastic about people and improving lives of others? We want to hear from...

  • Lettings Negotiator

    5 months ago

    Clifton, United Kingdom Property Personnel Full time

    Are you an **experienced Lettings Agent** who has always wanted to **work for one of estate agency’s premier brands** but never had the opportunity? Then, **this could be your chance!** Our client is an **upmarket global real estate agency** with an** **enviable reputation** **and an **international network of offices,** **and currently has a fantastic**...

  • Lettings Negotiator

    6 months ago

    Clifton, United Kingdom Matthew Olivers Ltd Full time

    **Senior Lettings Negotiator** Our client is a well established Estate agency offering a great working environment with lots of progression opportunity available. You'll be working out of their modern Clifton office in a busy market. **As a Lettings Negotiator, you will be responsible for**: - Assisting in the marketing and letting of residential...

  • Lettings Negotiator

    5 months ago

    Clifton, United Kingdom AMR Group Full time

    Lettings Negotiator - £19,000-£22,000 + Commission - Bristol Our client is a leading independent in Bristol and they are seeking a Lettings Negotiator to join their friendly team in their Clifton branch. Responsibilities include: - Conduct viewings on properties and accompany tenants. - Answering phones, speaking with tenants and landlords - Arranging...

  • Lettings Negotiator

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Magnus James Full time

    Lettings Negotiator OpportunityAn exciting opportunity has arisen for a Lettings Negotiator to work with a market leading independent agent in Nottingham. The successful candidate will ideally have experience within a current lettings role and a natural flair for customer service.Lettings Negotiator - Key ResponsibilitiesTo work with the lettings team to...

  • Lettings Negotiator

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Magnus James Full time

    Lettings Negotiator OpportunityAn exciting opportunity has arisen for a Lettings Negotiator to work with a market leading independent agent in Nottingham. The successful candidate will ideally be experienced within a current lettings role and have a natural flair for customer service.BenefitsA basic salary of up to £24,000OTE of £30,000Funded team events23...

  • Lettings Negotiator

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Connells Group Full time

    Lettings NegotiatorOTE- £23,000 - £25,000 (dependent on experience) - Uncapped CommissionBased in our Annesley OfficeWe're looking for a highly motivated Trainee Lettings Negotiator who will develop into a Lettings Negotiator within our fantastic residential Corporate Property Services Lettings team in Nottingham. The Trainee Lettings negotiator / Lettings...

  • Lettings Negotiator

    5 months ago

    Nottingham, United Kingdom Kingswood Residential Investment Management Full time

    *Previous residential lettings experience is required* Kingswood Residential Investment Management are specialists in residential property lettings and management across Nottinghamshire. The business commenced in 2016 and is quickly growing to be a respected independent professional agency operating in the private rental sector in Nottinghamshire, now...

  • Lettings Negotiator

    4 months ago

    Nottingham, United Kingdom Magnus James Full time

    An exciting opportunity has arisen for a Lettings Negotiator to join this market leading independent agent within their office in Nottingham. The successful Lettings Negotiator will ideally be experienced within a current lettings role and have a natural flare and a desire to work with a highly experienced, well established growing name in the...

  • Lettings Valuer

    5 months ago

    Nottingham, United Kingdom Leaders Romans Group Full time

    Leaders, part of the Leaders Romans Group are looking for a new Lettings Valuer to join us based in our high performing office in Nottingham. This is a chance to join an award winning, national property company who are going through exciting periods of growth and who offer tailored award winning training and development programmes at all levels. By joining...

  • Property Manager

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Magnus James Full time

    A fantastic opportunity for an organised and diligent PBSA Property Manager to join a leading provider of quality student accommodation within their lettings office in Nottingham.Our clients have a fantastic reputation with a decades worth of local experience and are looking for a Property Manager who wants to be a part of the team.Property Manager –...

  • Lettings Negotiator

    5 months ago

    Nottingham, United Kingdom Windmill9 Consulting Full time

    Job Title: Lettings Negotiator Location: Nottingham **Salary**: c£23k - £25k basic + Commission Contract Type: Full Time / Permanent Industry: Professional & Student Lettings Monday to Friday 8:30am-5:00pm and alternate Saturdays 9:00am-2:00pm. **Job description**: On behalf of a modern, independent Estate Agency based in Nottingham, we are looking for a...

  • Lettings Negotiator

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Magnus James Full time

    Job DescriptionAn exciting opportunity has arisen for a Lettings Negotiator to join this market leading independent agent within their office in Nottingham. The successful Lettings Negotiator will ideally be experienced within a current lettings role and have a natural flair and a desire to work with a highly experienced, well-established growing name in the...

  • Student Lettings Agent

    6 months ago

    Nottingham, United Kingdom Windmill9 Consulting Full time

    Job Title: Student Lettings Consultant Location: Nottingham City Centre **Salary**: £30,000pa Contract Type: Full Time / Permanent Industry: Student Lettings Hours Monday to Friday 9.00am - 5.30pm rota Saturdays until 1pm Are you ready for an exciting role? Join our client's dynamic team as a Student Lettings Consultant. We’re seeking someone to manage...

  • Lettings Negotiator

    1 month ago

    Nottingham, United Kingdom CV-Library Full time

    Job title: Lettings Negotiator Location: Nottingham Package: Starting from £25,000 + Commission Industry: Lettings & Estate Agency Contract Type: Full Time / Perm Hours: Monday- Friday- 9.00am - 5.30pm, Occasional Saturday cover- 9.00am - 4.00pm with day off in week Experience Preferred Driving License Essential About Our Client Our client is a...

  • Lettings Property Consultant

    5 months ago

    Nottingham, United Kingdom FHP Living Limited Full time

    An exciting role is available with our FHP Living Lettings team for a Consultant looking to let and manage a property portfolio. The role involves all aspects of Lettings & Residential Management with 100% focus on customer service. As a Lettings Consultant you will work closely with a team of negotiators and administrators ensuring successful letting of...