Customer Service Adviser

2 days ago


Loughborough, United Kingdom CV-Library Full time

Job Title: Customer Service Advisor

Location: Loughborough (with free parking)
Hours: 9:00 AM - 5:30 PM, Monday - Friday
Department: Head Office Accounts Team

About Us:

We are an ambitious and growing company, and we're looking for a Customer Service Advisor to join our dynamic Head Office accounts team of 5. You'll be working directly with the Accounts Manager and Financial Director, contributing to our innovative and forward-thinking environment. We value personal development and provide opportunities for career progression, making this an exciting role for someone looking to grow with us.

Why Work With Us:

Innovative Environment: Be part of a company that values alternative thinking and innovation.
Personal Development: We invest in and value your growth and development.
Ambitious Team: Join a team that is audaciously ambitious and constantly evolving.
Great People: Work alongside a supportive and talented group of colleagues.

Key Responsibilities:

Rent Arrears Management: A key part of the role, including chasing and managing rent arrears.
Email Management: Responding to and managing incoming emails.
Payment Processing: Conducting monthly payment runs to landlords and contractors.
Bank Account Management: Managing and reconciling bank accounts.
Deposit Registration: Ensuring deposits are properly registered.
Auditing: Conducting contract and let sheet audits.
Reporting: Completing reports as required for landlords and management.
Support: Providing support to branches and landlords, including regular meetings and training new staff.
General Support: Assisting the Client Accounts Manager and Financial Director with general accounts and administration tasks.

What We're Looking For:

Experience: Background in Administration, Customer Service, or Credit Control.
Organisational Skills: Ability to maintain a methodical and logical approach, making work easy to understand for others.
Technical Skills: Proficiency in Microsoft Office, particularly Excel and Word.
Communication Skills: Strong interpersonal skills with the ability to collaborate and communicate effectively with both internal and external stakeholders.
Self-Motivation: Ability to work independently and take initiative.
Prioritization: Ability to manage workload and meet deadlines.
Attention to Detail: High level of accuracy in all tasks.
Flexibility: Willingness to work weekends during busy periods.
Team Spirit: A passion for developing within a collaborative team environment.

Benefits:

Annual Salary Reviews
Social Events: Twice-yearly socials and a Christmas party.
Free Parking
Pension Scheme
Smart Casual Dress Code
Holiday Entitlement: 22 days + 8 bank holidays
Free Tea & Coffee
Career Progression OpportunitiesIf you're someone with great attention to detail, excellent communication skills, and a desire to contribute to a growing and innovative team, we would love to hear from you

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website



  • Loughborough, United Kingdom Royal Voluntary Service Full time

    **Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant (Weekends)** to join our team at **Loughborough Hospital, Hospital Way, Loughborough, LE11 5JY**. You will join us on a **part-time, permanent basis**, and in return, you will receive a competitive salary of £**11.72 per hour (FTE £21,396 per annum)**. **About the...

  • Customer Service

    3 months ago


    Loughborough, United Kingdom CV-Library Full time

    TITLE: Customer Service Coordinator JOB REF: 11171 EMPLOYMENT TYPE: Permanent LOCATION: Loughborough SALARY: £25,500 - £27,000 HOURS: Full time Mon to Fri 8.30am – 5pm COMPANY BENEFITS: Pension, 25 days holidays CAR PARKING: Yes, free parking on site JR Personnel are an employment agency acting on behalf of a client who is looking...


  • Loughborough, Leicestershire, United Kingdom Pertemps Bond Full time

    Job Title: Customer Service AdvisorAbout the role: We are seeking an experienced Contact Centre Agent to join our Customer Service Team, working in Inbound. As a Customer Service Advisor, you will be responsible for managing inbound calls from clients and customers, working towards and aiming to exceed sales expectations.Your key responsibilities will...


  • Loughborough, United Kingdom CV-Library Full time

    Customer Service Co-ordinator Loughborough £25,000 - £27,000 + Bonus We are currently seeking a motivated and dynamic individual to join our clients' team as a Customer Service Coordinator. This role offers an exciting opportunity to play a vital role in ensuring customer satisfaction by handling orders, managing accounts, and providing...


  • Loughborough, United Kingdom CV-Library Full time

    The Recruitment Group is looking for A Customer Service Administrator. As a Customer Service Administrator, you will be working for our client based in Loughborough. If you are interested in the Customer Service Administrator role then please read below. Pay for a Customer Service Administrator: * £12.00 per hour. Weekly pay. Hours for a...


  • Loughborough, Leicestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Loughborough, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...


  • Loughborough, Leicestershire, United Kingdom The Nottingham Full time

    About The Nottingham:We are a leading building society dedicated to helping our customers achieve their financial goals. Our team of experts is committed to providing exceptional customer service and support, ensuring that every interaction with us is a positive one.As a Savings Customer Ambassador at The Nottingham, you will play a crucial role in...

  • Customer Service

    2 months ago


    Loughborough, United Kingdom CV-Library Full time

    Inbound Sales Advisors based in Loughborough, taking calls from customers that have been on the website and looking to purchase some amazing tech ! As an advisor you can expect to take between 40-50 calls on average per day and will be tasked with understanding the customers needs, closing the sale, building the customers basket (including services) and...

  • Customer Service

    4 weeks ago


    Loughborough, United Kingdom Pertemps Leicester Full time

    Inbound Sales Advisors based in Loughborough, taking calls from customers that have been on the website and looking to purchase some amazing tech ! As an advisor you can expect to take between 40-50 calls on average per day and will be tasked with understanding the customers needs, closing the sale, building the customers basket (including services) and...


  • Loughborough, Leicestershire, United Kingdom ASDA Full time

    At ASDA, we're seeking talented individuals to join our team as Customer Service Representatives. As a key member of our retail staff, you will be responsible for delivering exceptional customer service, working across various departments, and contributing to the efficient running of our stores.We operate 24/7, offering flexible working arrangements to suit...


  • Loughborough, Leicestershire, United Kingdom Compass UK & Ireland Careers Full time

    About UsCompass UK & Ireland Careers is a leading provider of hospitality services, dedicated to delivering exceptional customer experiences. We are currently seeking a Customer Service Assistant to join our team in [Location].This is an exciting opportunity for individuals who are passionate about food, people, and delivering outstanding customer service....


  • Loughborough, United Kingdom Fabric Recruitment Full time

    **Customer Service Coordinator** **Loughborough** **£26,500 DOE + Annual Bonus** Fabric Recruitment are currently working with a well-established business in the local area, who due to continual growth are seeking to appoint a Customer Service Coordinator within the business. **Description of the role**: - 1st point of contact for all customers...


  • Loughborough, Leicestershire, United Kingdom Fusion Lifestyle Full time

    About the RoleWe are seeking a Customer Service Liaison to join our team at Fusion Lifestyle. This is an exciting opportunity for individuals who share our passion for customer service and have a 'can-do' attitude.Fusion Lifestyle's Customer Service Liaisons operate as the first point of contact for our customers, presenting a positive and professional...

  • Customer Service

    1 month ago


    Loughborough, United Kingdom Pertemps Leicester Full time

    Inbound Sales Advisors based in Loughborough, taking calls from customers that have been on the website and looking to purchase some amazing tech !As an advisor you can expect to take between 40-50 calls on average per day and will be tasked with understanding the customers needs, closing the sale, building the customers basket (including services) and...


  • Loughborough, United Kingdom Vertu Motors Full time

    **Vertu Accident Repair Centre Loughborough** We have an exciting opportunity for an Apprentice Customer Service Advisor to join our team, with a progression plan to become a Vehicle Damage Assessor. This is a unique and excellent opportunity for an outgoing, enthusiastic person who is keen to learn and progress their career with us. The successful...


  • Loughborough, Leicestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals, we are looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects...


  • Loughborough, United Kingdom Elizabeth Michael Associates Full time

    We are seeking a diligent Customer Service Advisor to provide dedicated support to our Client's customer base. They pride themselves on their commitment to delivering outstanding customer experiences and fostering long-term relationships with their Clients. In this role, you will play a crucial part in implementing an outstanding customer experience...


  • Loughborough, United Kingdom Elizabeth Michael Associates Full time

    We are seeking a diligent Customer Service Advisor to provide dedicated support to our Client's customer base. They pride themselves on their commitment to delivering outstanding customer experiences and fostering long-term relationships with their Clients. In this role, you will play a crucial part in implementing an outstanding customer experience...


  • Loughborough, Leicestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Loughborough, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Loughborough, Leicestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Loughborough, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product information and resolving customer issues efficiently.Processing customer orders and managing account...