Customer Service Liaison

19 hours ago


Loughborough, Leicestershire, United Kingdom Fusion Lifestyle Full time
About the Role

We are seeking a Customer Service Liaison to join our team at Fusion Lifestyle. This is an exciting opportunity for individuals who share our passion for customer service and have a 'can-do' attitude.

Fusion Lifestyle's Customer Service Liaisons operate as the first point of contact for our customers, presenting a positive and professional service. Key responsibilities include:

  • Providing a consistent and outstanding level of customer service
  • BUILDING STRONG RELATIONSHIPS WITH CUSTOMERS
  • Achieving key performance indicators (KPIs) and sales targets
  • Ensuring the efficient operation of the front-of-house area
  • Managing customer sales and bookings
  • Developing programming through innovative ideas
  • Managing complaints and escalations
  • Processing food and drink orders
  • PROMOTING AND SELLING FOOD AND DRINK STOCK

What We Can Offer You:

We provide attractive employee benefits, competitive rates of pay (£18,000 - £20,000 per annum), and training and qualifications in leisure activities. We can help you develop new skills and offer full or part funding for our extensive range of training and development opportunities.

We welcome applications from all backgrounds and all sections of the community. If you are interested in starting or furthering your career in leisure, then we want to hear from you.



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