Customer Support Engineer

2 months ago


Wokingham, United Kingdom CV-Library Full time

A leading partner in the additive manufacturing industry, offering a wide range of 3D printing equipment, technical services, and engineering solutions.

Key Responsibilities:

* Provide first-line technical support to customers using 3D printers and AM equipment.

* Assist with the installation and setup of 3D printers at client sites.

* Troubleshoot hardware and software issues, ensuring customer satisfaction.

* Collaborate with the engineering team to deliver technical solutions and guidance.

Requirements:

* Engineering degree (Mechanical, Electrical, or related field).

* Interest in additive manufacturing and 3D printing technologies.

* Strong problem-solving skills and technical aptitude.

* Excellent communication and customer service abilities



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