Customer Support Engineer
3 months ago
A leading partner in the additive manufacturing industry, offering a wide range of 3D printing equipment, technical services, and engineering solutions.
Key Responsibilities:
* Provide first-line technical support to customers using 3D printers and AM equipment.
* Assist with the installation and setup of 3D printers at client sites.
* Troubleshoot hardware and software issues, ensuring customer satisfaction.
* Collaborate with the engineering team to deliver technical solutions and guidance.
Requirements:
* Engineering degree (Mechanical, Electrical, or related field).
* Interest in additive manufacturing and 3D printing technologies.
* Strong problem-solving skills and technical aptitude.
* Excellent communication and customer service abilities
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