Account Executive

3 days ago

Walsall, United Kingdom CV-Library Full time

The Role:

The Account Executive is responsible for maintaining and developing a customer portfolio

with a keen focus on new business and account management, Identify areas for innovation

and investment to assist with growth.

Key Responsibilities:

Sales

• Help to achieve growth in all areas of The company and ensure sales targets are

monitored and achieved

• Support a customer portfolio of customers to help build strong and lasting

relationships

• Pro-actively call customers as and when required

• Enter sales orders

• Prepare quotations and follow up the outcome

• Liaise with suppliers to obtain supported prices and special non-stock products

Business Development

• Help Identify any new sales opportunities

• Work closely with Account Managers to ensure the right customers are being

targeted with offers, promotions, clearances and special offers

• Ensure that customer feedback is obtained and shared regularly to make the

business more efficient and to maintain a high level of customer service

• Monitor competition from a sales perspective and ensure that all information is

shared

Customer Relationship Management

• Manage all customer activity via the CRM system to ensure all relevant data and

information is captured as well as maintain a pipeline of opportunities

• Ensure customer complaints are dealt with and addressed in a timely and

professional manner and closed out correctly with all necessary departments and

managers

Reports & Administration

• Identify any customer opportunities which will contribute towards the board report

• Share good news stories; major wins, new accounts, high profile orders, tender

success on all relevant platforms including Barhale news and communication

cascades that raise the profile of the company

• Complete own administration requirements in a timely fashion

Key Measures & Targets:

Sales targets

New business

Customer retention

Customer satisfaction

Key Relationships:

Head of Signs and Supplies

Sales Manager

Internal Sales Team

Key Clients

Key Suppliers

Accounts Team

Person Specification:

The successful candidate is likely to meet all of the following criteria:

Essential

Experience and in-depth knowledge and understanding of working with customers

Strong verbal and written communication skills

Good time management and planning skills.

Ability to priorities workload and meet deadlines.

IT skills, CRM

Team player

Desirable

Experience working in the construction, distribution, or traffic management industry

Benefits:

As well as offering a competitive salary, remuneration for this role includes flexible benefits,

which provide a range of guaranteed benefits including but not limited to:

5% Company pension contribution

Life Assurance at 2 x notional salary

Single person’s private medical cover

Permanent Health Cover

Company car / or car allowance (Dependent on position)

Career Development and ongoing training

Staff Referral Scheme

25 days annual leave with additional loyalty days (Full-Time equivalent)

Volunteering Scheme

Environmental and Social Value initiatives

They are a privately owned company. They are a leading supplier of safety and construction products and services that has depots in both the

Midlands and Scotland. They pride Themselves on providing a first-class service to all thier

customers, ensuring the right product or solution is delivered to the right location on time. With

over 5,000 items within their core range, the company can fulfil any order and ensure it is

delivered direct via their own dedicated transport fleet or those of their partners.

Manufacturing: Their capabilities include standard and bespoke signage, labels, temporary

and permanent road traffic signs, and bespoke steel fabrication/installation which includes

footbridges, walkways, flooring, guardrails, ladders and tunnelling products.

Extensive Stock Range: Distributor of leading industry brands in PPE and clothing, traffic

management, safety & and lifting and site equipment products. These include Bollé, Pulsar,

Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters,

Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy.

Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection

since 1999. They have their own purpose-built maintenance and calibration facility for gas

detection, cable avoidance, breathing apparatus and lifting equipment which along with their

fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Their staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety and lifting equipment.

Their People: With a direct workforce philosophy, the company culture is driven by their core

values, which describe how they act day-to-day. They ensure all your needs are met through

thier national call centre and dedicated account management

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