IT Support Technician

4 weeks ago


North Shields, United Kingdom CV-Library Full time

Baltic Recruitment are delighted to be supporting OsecoElfab, a global manufacturer of customised rupture discs and explosion vents with their search for an IT Support Technician.

This role would be best suited to someone with 1-2 years industry experience or a recent graduate with the drive and determination to develop and progress within an IT Support role.

Overall Purpose:

Provide essential technical support to our users and IT systems at the North Shields site.
You will assist with troubleshooting, user support, and basic system maintenance, while learning from more experienced team members. Key Duties:

- User Machines & Shop Floor Support:

Install software and set up new employee systems, including imaging and hardware installations.
Troubleshoot basic connectivity issues involving docking stations, laptops, desktops, and shop floor IT equipment.
Provide support for office products, operating systems, and hardware- Office Equipment:

Troubleshoot basic printer and scanning issues, escalating more complex issues as necessary.- Active Directory:

Assist with basic Active Directory tasks, including managing Security Groups, Distribution Lists, and user creation.
Gain a foundational understanding of DHCP and DNS.- Software Support:

Utilize a ticketing system to log, track, and resolve IT issues in a timely manner.
Provide support for Windows 10/11, Office 365, and related software products.- Cloud Services:

Familiarity with SharePoint as a user, with opportunities to expand knowledge of cloud-based tools.- Network Support:

Apply basic understanding of networks, WiFi, and VPNs to assist with troubleshooting network issues.- Server Management:

Assist in file share creation and management, ensuring proper user permissions are in place.- Mobile Device Support:

Provide basic support for iOS devices, such as iPhones and iPads.- Scripting and Automation:

Gain exposure to PowerShell scripting for automating routine tasks.- Other Responsibilities:

Assist with other tasks as assigned by the Global IT Manager or on site Tier II Analyst.Key Requirements:

Knowledge of IT support and troubleshooting.
Familiarity with basic networking concepts (WiFi, VPNs).
Ability to provide basic hardware and software support.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Ability to work both independently and as part of a team.
Strong organizational skills with a focus on meeting deadlines and completing tasks efficiently.
Willingness to learn and develop in a fast-paced IT environment.
Familiarity with Windows 10/11 and Office 365.The Package:

Competitive salary on offer depending on experience level.
Day shift role, Monday-Friday(Office based).
Company pension scheme.
Bonus potential.
Opportunity to develop and progress within an IT Support role.
Private Healthcare.
Additional benefits


  • IT Support Technician

    4 weeks ago


    North Shields, North Tyneside, United Kingdom Baltic Recruitment Limited Full time

    Job DescriptionBaltic Recruitment Limited is seeking a talented IT Support Technician to join their team. This role offers a competitive salary and the opportunity to develop and progress within an IT Support role.The successful candidate will provide essential technical support to users and IT systems at the North Shields site, troubleshooting basic...

  • IT Support Technician

    4 weeks ago


    North Shields, United Kingdom Baltic Recruitment Services Full time

    Baltic Recruitment are delighted to be supporting OsecoElfab, a global manufacturer of customised rupture discs and explosion vents with their search for an IT Support Technician.This role would be best suited to someone with 1-2 years industry experience or a recent graduate with the drive and determination to develop and progress within an IT Support role....

  • IT Support Technician

    4 weeks ago


    North Shields, United Kingdom Baltic Recruitment Services Ltd Full time

    Baltic Recruitment are delighted to be supporting OsecoElfab, a global manufacturer of customised rupture discs and explosion vents with their search for an IT Support Technician. This role would be best suited to someone with 1-2 years industry experience or a recent graduate with the drive and determination to develop and progress within an IT Support...


  • North East, United Kingdom City IT Full time

    Welcome to City IT, where innovation meets expertise!We are a leading global electrical wholesaler, dedicated to delivering exceptional customer service and support through our cutting-edge IT solutions.About the Opportunity:We are currently seeking a highly skilled Helpdesk Support Technician to join our IT Service Desk team. As a key member of our Service...


  • North Shields, United Kingdom CV-Library Full time

    Zenith People are working with our client who are a Manufacturer based here in the North-East and are looking for an experienced, Time-served Electrical Biased Maintenance Technician to join their team on a permanent basis. This is working a continental shift pattern with every other weekend off. Key Responsibilities: * Perform routine and preventive...


  • North Shields, United Kingdom Zenith People Full time

    Zenith People are working with our client who are a Manufacturer based here in the North-East and are looking for an experienced, Time-served Electrical Biased Maintenance Technician to join their team on a permanent basis. This is working a continental shift pattern with every other weekend off.Key Responsibilities: * Perform routine and preventive...

  • IT Field Technician

    7 days ago


    North Shields, United Kingdom Talent Finder Full time

    **IT Field Technician | North Shields; NE30 | 37.5 hours a week with a mixture of 08:00 - 16:30 and 09:00 - 17:30 shifts | £20,000 - £25,000 salary depending on experience** Our client considers themselves to be one of the friendliest, most personable technology service companies in the North East. Founded in February 2011, the business has grown...


  • South Shields, South Tyneside, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a skilled Equipment Support Technician to provide on-site installation, maintenance, and repair services for our clients. As a key member of our team, you'll ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install and maintain equipment at...


  • North East, United Kingdom City IT Full time

    About the JobCity IT is a leading provider of innovative solutions, and we are looking for a highly motivated and dedicated First Line IT Service Desk Technician to join our team. The successful candidate will be responsible for providing exceptional customer service, troubleshooting technical issues, and escalating complex problems to senior technicians.The...


  • North Shields, United Kingdom Baltic Recruitment Services Ltd Full time

    Baltic Recruitment are delighted to be supporting OsecoElfab, a global manufacturer of customised rupture discs and explosion vents with their search for an IT Support Technician.This role would be best suited to someone with 1-2 years industry experience or a recent graduate with the drive and determination to develop and progress within an IT Support role....


  • North Shields, North Tyneside, United Kingdom Stoneacre Motor Group. Careers Full time

    About the Position:We are excited to offer an exciting opportunity for a skilled Motor Vehicle Technician to join our team at Stoneacre Toyota.The Role:This is an unrivalled chance to work for one of the UK's fastest-growing motor groups, contributing to the creation of safe, responsible, and high-quality vehicles that enrich people's lives around the...

  • Automotive Technician

    3 weeks ago


    North Shields, North Tyneside, United Kingdom Stoneacre Motor Group. Full time

    We are seeking a skilled Automotive Technician to join our team at Stoneacre Motor Group.The successful candidate will have the opportunity to work with one of the UKs fastest growing motor groups, offering a highly competitive annual salary of up to £40,000.Key Responsibilities:Carry out routine maintenance and repairs on Toyota vehiclesDiagnose and...

  • Help Desk Technician

    3 weeks ago


    North Shields, United Kingdom Baltic Recruitment Services Ltd Full time

    Job Overview:We are seeking a Help Desk Technician to join our team at Baltic Recruitment Services Ltd. The ideal candidate will have a strong understanding of IT support and troubleshooting, as well as excellent communication skills.Responsibilities:- Provide technical support to users and IT systems at the North Shields site.- Install software and set up...


  • North East, United Kingdom Just IT Recruitment Full time

    A career-defining opportunity awaits at Just IT Recruitment as a Service Desk Technician. With a competitive salary of 15,000 and comprehensive benefits package, this role offers unparalleled growth prospects.About the RoleAs a Service Desk Technician, you will be responsible for delivering first-class IT support to a diverse client portfolio. Your primary...

  • Materials Technician

    2 weeks ago


    North Shields, United Kingdom CDM Recruitment Limited Full time

    We are working with our client who are a global manufacturing business based in North Tyneside. We are assisting them in the search for a Materials Technician on a full-time, permanent basis. You will be responsible for supporting the accelerated introduction of new products and materials within the European region. **Responsibilities** - Supporting the...


  • North Shields, North Tyneside, United Kingdom Stoneacre Motor Group. Full time

    About the RoleWe are looking for an experienced Automotive Technician Lead to lead our team in delivering exceptional service to our customers. In this role, you will be responsible for overseeing the servicing, repair, and diagnostics of vehicles, ensuring that all work is completed to the highest standard.As a key member of our team, you will be provided...


  • North Shields, North Tyneside, United Kingdom Verto People Full time

    Job DescriptionWe are seeking a skilled Service and Support Engineer to join our team at Verto People. As a Service and Support Engineer, you will be responsible for providing expert maintenance and support services to clients across the UK and Ireland. Your primary focus will be on maintaining and repairing strapping equipment, ensuring maximum uptime and...

  • Vehicle Technician

    1 week ago


    North Shields, United Kingdom carsupermarket Full time

    **Vehicle Technician / Automotive Engineer / Mechanic** **Newcastle** **Full Time - 42 hours per week** **Permanent** **£37,000 per annum** If you are an experienced level 3 qualified Technician, Automotive Engineer or Mechanic looking to earn £37k per year, we would love to hear from you! **We will offer you**: - £37,000 salary (guaranteed - not...


  • North Shields, North Tyneside, United Kingdom Stoneacre Motor Group. Full time

    As a Motor Vehicle Technician at Stoneacre, Toyota, you will have the opportunity to work with one of the UK's fastest growing motor groups. Our team is excited to be recruiting for an exceptional candidate who can bring their skills and expertise to our dynamic environment.The estimated salary for this role is up to £40,000 per annum, making it a highly...


  • North Shields, North Tyneside, United Kingdom Baltic Recruitment Services Ltd Full time

    OsecoElfab, a leading manufacturer of customised rupture discs and explosion vents, is seeking an IT Support Technician to join their team.This role would be suitable for someone with 1-2 years industry experience or a recent graduate looking to develop their skills in IT support.Job Summary:Responsible for providing technical assistance to users and IT...