Telecoms and Contact Centre Consultant

1 day ago

Market Harborough, United Kingdom CV-Library Full time

Job Title – Telecoms & Contact Centre Consultant

Location – Market Harborough, LE16 7WB (1 day a week)

Salary – £40,000 – 50,000 

Duration – Permanent / Full Time 

Sector – IT consulting

 We are 4C Strategies, one of the UK public sector's leading independent IT infrastructure consultancies.  As we continue to grow, we are expanding our team and looking for a talented Telecoms and Contact Centre Consultant to join us.   Could this be you?

 We are looking for a driven Telecoms & Contact Centre Consultant, who has both telephony and contact centre experience in a client-facing role.  You will provide guidance and expertise whilst building professional business relationships with customers and suppliers.  Interested?...

What we need you to bring to the team:

Experience with complex telephony and contact centre systems in a technical delivery or consulting capacity.
A good understanding of enterprise and communications technologies.
Presentation experience to project teams and business stakeholders.
High levels of self-motivation and a desire to grow and be part of the company
Strong communication and interpersonal skills
Previous technical support or project experience. 

What we will offer in return:

A great salary and benefits package.
A friendly, professional and ethical environment
Opportunity to expand and develop alongside our growing company.
Home-based, hybrid role with a requirement to work from the Market Harborough office once a week and on our client sites as required. 

What’s next?

If you are ready to join us, click apply and complete the short application process (3-4 mins).  

 Telephone interviews are to be held the week commencing 28th October with face-to-face interviews being held the following week.

One last thing:

We believe in the power of diversity and strongly encourage applicants from all parts of society to apply.

 You may have a background in the following: Telecommunications Solutions Specialist, Contact Centre Systems Consultant, Telephony infrastructure consultant, customer contact systems advisor, voice and contact centre technology consultant, Telcoms and customer engagement specialist, Telecoms and communications consultant, telephony solutions architect etc.

 For more information, please call Emerald Starfish on (phone number removed).

 Emerald Starfish are working exclusively with this client on a retained basis.

NO AGENCIES PLEASE

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