Customer Service Administrator

3 weeks ago


Wilford, United Kingdom CV-Library Full time

Service Administrator

Nottingham NG2 - starting Salary £24k + company pension + onsite parking + cycle to work and tram to work schemes

We are on the hunt for motivated and customer-focused individuals to join a customer service desk as a Customer Service Administrator.

Salary £24,000 (increases to £26k after successful probation period).

We’re working with one of the country’s leading experts in security systems.

Their current client list includes most of the high street restaurant outlets, several national hotel groups, and national pub and gym chains.

Due to continued growth and a full order book, they are recruiting a number of Customer Service Administrators to join their team.

The Service Desk is a busy department which assists with the planning, scheduling and administration associated with all their maintained service contracts, including responding to and dispatching emergency callouts our clients may have.

The Customer Service Administrator is responsible for processing all tasks in relation to delivering their customers scheduled maintenance activities, communicating via customer portals, email and telephone.

What you’ll be doing:

* Taking inbound phone calls for the Service phone line and handling Customer enquiries

* Call logging and raising new orders

* Liaising with Engineers regarding workloads, work not yet completed and assisting as required

* Ensure customer portals and email inboxes are monitored daily to provide same-day response

What we’re looking for:

* IT skills, including Microsoft packages and email

* Knowledge of administrative procedures

* Be adaptable and be able to take initiative

* Accuracy at record keeping

* Excellent time management skills

* Ability to work well under pressure and prioritise workload

My client’s investment in their employees cultivates a culture based on commitment, encouraging a team environment where we are all included, benefiting both employees and customers.

Salary £24,000 (increases to £26k after successful probation period).

If this is of interest to you, or you know someone who might be a good fit – feel free to get in touch



  • Wilford, Nottingham, United Kingdom RecruitME Full time

    Customer Service RepresentativeWe are seeking a motivated and customer-focused individual to join our customer service desk as a Customer Service Representative.The successful candidate will be responsible for processing tasks related to delivering customer scheduled maintenance activities, communicating via customer portals, email, and telephone.Key...


  • Wilford, Nottinghamshire, United Kingdom RecruitME Full time

    Service Administrator Nottingham NG2 - starting Salary £24k + company pension + onsite parking + cycle to work and tram to work schemes We are on the hunt for motivated and customer-focused individuals to join a customer service desk as a Customer Service Administrator. Salary £24,000 (increases to £26k after successful probation period). We’re...


  • Wilford, Nottinghamshire, United Kingdom RecruitME Full time

    Service Administrator Nottingham NG2 - starting Salary £24k + company pension + onsite parking + cycle to work and tram to work schemes We are on the hunt for motivated and customer-focused individuals to join a customer service desk as a Customer Service Administrator. Salary £24,000 (increases to £26k after successful probation period). We’re...

  • Faults Administrator

    4 weeks ago


    Wilford, United Kingdom Randstad Sourceright Full time

    Job Title: Faults AdministratorWe are seeking a highly organized and detail-oriented Faults Administrator to join our Service Operations Team in Poole. As a key member of the team, you will provide administrative support to the Faults Team, ensuring the smooth operation of our services.About the Role:Provide administrative support to the Faults Team,...

  • Faults Administrator

    4 weeks ago


    Wilford, United Kingdom Randstad Sourceright Full time

    Job Title: Faults AdministratorWe are seeking a highly organized and detail-oriented Faults Administrator to join our Service Operations Team in Poole. As a key member of the team, you will provide administrative support to the Faults Team, ensuring the smooth operation of our services.About the Role:Provide administrative support to the Faults Team,...


  • Wilford, United Kingdom Firecom Systems Ltd Full time

    **About us** Firecom are a fire safety company with over 20 years experience in this field. We offer a variety of fire safety products and services locally and nationally. We are based in Wilford, Nottingham and looking for someone to join our ever-expanding team in this new venture. It’s a great time for you to join Firecom and our ever-growing team....

  • Customer Care Advisor

    1 month ago


    Wilford, United Kingdom CV-Library Full time

    Customer Care Advisor | £25,000 Basic | Lenton NG7 Full time, Monday To Friday 9-5 (flex hours if needed) | Permanent | Office Based (potential of 1 day a week at home) A fantastic opportunity has arisen for an experienced Customer Care Advisor to join a well established and successful team based in Lenton, NG7. The successful candidate...

  • Customer Care Advisor

    4 weeks ago


    Wilford, United Kingdom Cherry Professional Full time

    Customer Care Advisor | £25,000 Basic | Lenton NG7Full time, Monday To Friday 9-5 (flex hours if needed) | Permanent | Office Based (potential of 1 day a week at home)A fantastic opportunity has arisen for an experienced Customer Care Advisor to join a well established and successful team based in Lenton, NG7. The successful candidate will be an...

  • Faults Administrator

    1 month ago


    Wilford, United Kingdom CV-Library Full time

    Job title: Faults Administrator Location: Lenton - Nottingham Contract length: 9 month initial contract - Potential to be extended or go Permanent Shift Pattern: Training all onsite for the first 3-4 weeks and Hybrid 2 days per week in the office after training is completed (39 hours per week 4 8.5 days and 1 day 7.5 hours Monday to Friday ) Pay Rate:...


  • Wilford, United Kingdom CV-Library Full time

    JOB TITLE: Customer Service Manager LOCATION: Nottingham SALARY: £35,000 - £42,500 SETTING: Office based with two days a week working from home BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the...


  • Wilford, United Kingdom The Channel Recruiter Ltd Full time

    **JOB TITLE**: Customer Service Advisor (IT Technical Support) **SALARY**:£24,000 per annum **Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program** Do you have customer service experience...


  • Wilford, Nottingham, United Kingdom North Oak Recruitment Full time

    Job Description:Senior Administrator Role with North Oak RecruitmentWe are seeking a highly skilled Senior Administrator to join our team at North Oak Recruitment. As a Senior Administrator, you will play a crucial role in supporting the CEO in improving case turnaround times and workflow efficiency to provide an enhanced client experience.Main...

  • Senior Administrator

    2 weeks ago


    Wilford, United Kingdom North Oak Recruitment Full time

    Senior AdministratorNorth Oak Recruitment is seeking a highly skilled and organized Senior Administrator to join our team. This is an exciting opportunity to work closely with the CEO and support the growth of our award-winning Wealth Management organization.Main ResponsibilitiesPrepare meeting packs for CEO reviews and presentation meetings, including...

  • Senior Administrator

    1 month ago


    Wilford, United Kingdom CV-Library Full time

    Senior Administrator Nottingham (Hybrid) – ref AL1308 Salary £22,000 - £29,000 dep on exp + benefits My client is an award-winning Wealth Management organisation and they have an exciting new opportunity to assist the CEO in improving case turnaround times and workflow efficiency to provide an enhanced client experience. This role will...


  • Wilford, Nottingham, United Kingdom Harvester Full time

    About UsAt Harvester, we pride ourselves on offering feel-good dining for the nation. Our restaurants are the perfect place to relax and enjoy delicious food with family and friends.Our TeamWe're looking for a Part Time Waiting Staff to join our team at Harvester. As a key member of our team, you'll be responsible for providing exceptional customer service...

  • Faults Administrator

    1 month ago


    Wilford, Nottinghamshire, United Kingdom Randstad Sourceright Full time €12

    Job title: Faults Administrator Location: Lenton - Nottingham Contract length: 9 month initial contract - Potential to be extended or go Permanent Shift Pattern: Training all onsite for the first 3-4 weeks and Hybrid 2 days per week in the office after training is completed (39 hours per week 4 8.5 days and 1 day 7.5 hours Monday to Friday ) Pay Rate: £12...


  • Wilford, United Kingdom CV-Library Full time

    Showroom Sales Support Staff – Join the Leaders in Home Improvement! 30 hours per week / 9 Month Fixed Term Contract Company: Trent Valley Windows part of the £60m+ turnover, Conservatory Outlet Group Location: Trent Valley Windows Showroom, Nottingham Trent Valley Windows are a leading installer of conservatories, orangeries, double glazing...

  • Data Entry Clerk

    2 weeks ago


    Wilford, Nottingham, United Kingdom Randstad Sourceright Full time £12

    Job Summary:Randstad Sourceright is currently recruiting for a Faults Administrator to support the Faults Team in the Tech/ Energy industry. This contract position offers the opportunity to work in a dynamic environment and develop administrative skills.Key Responsibilities: Provide administrative support to the Faults Team, including data input, telephone...


  • Wilford, Nottinghamshire, United Kingdom Randstad Sourceright Full time €12

    Contract length: 9 month initial contract - Potential to be extended or go Permanent Shift Pattern: Training all onsite for the first 3-4 weeks and Hybrid 2 days per week in the office after training is completed (39 hours per week 4 8.5 hours Monday to Friday ) Pay Rate: £12 Per Hour Randstad Sourceright, a leading provider of RPO & MSP Recruitment...


  • Wilford, Nottingham, United Kingdom Harvester Full time

    About the RoleWe are seeking a skilled Shift Supervisor to join our team at Harvester. As a Shift Supervisor, you will be responsible for leading a team of staff, providing excellent customer service, and maintaining high standards of cleanliness and safety.Key ResponsibilitiesAct as a host, serving guests and confidently lead your teamBe a shift leader and...