Administrator

4 days ago


Lostock, United Kingdom CV-Library Full time

Maintenance Administrator
Key to success is our great team/family culture and strong work ethic, we are looking for people who are enthusiastic, ambitious and want to be part of our exciting journey.
We are now recruiting for a Maintenance Administrator to join our team.
Please note, Company based in BL7 area of Bolton, but will be moving to Chorley in March 2024
Salary and Benefits
* Monday to Friday
* 10.00am-2.00pm
* £11.44 – £12.50 dependant on experience
Key duties / responsibilities
* Demonstrate and promote company values and behaviours.
* Understand and comply with company and team processes and procedures.
* Proactively support Service /project team in planning and delivering client Service and projects/programs.
* Conduct quality controls within deadlines to ensure deliverables meet compliance.
* Always create a positive and professional environment.
* Monitor project progress and escalate potential issues to Contract Manager.
* Complete project priorities and requirements scoped by Contract Manager
* Diagnose tickets that come in via the helpdesk and schedule jobs accordingly.
* Ensure Works processes are followed and updated throughout Job lifecycle.
* Identify accurately and escalate issues to Contract Manager and relevant departments
* Regular liaison with the field engineers
* Organise and store Contract documentation accurately.
* Assist Contract Manager with the production of the training materials for Contractors/Partners.
* Create and import target list using excel
* Perform other tasks required for project delivery, i.e. project kitting and shipments.
* Liaise with third party suppliers for outstanding information.
* Cover team members during absence
What we need from you
* Customer service awareness.
* C or above in GCSE or equivalent, including English and Maths.
* Microsoft Office including Word, PowerPoint and Excel.
* Efficient organisation.
* Flexible to react and adapt to changing scenarios.
* Takes ownership and completes tasks to high standards


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