Travel Ticketing Manager

1 month ago

London, United Kingdom CV-Library Full time

We are seeking an experienced Travel Ticketing Manager to join a luxury travel company, hybrid working model based in London. This well known travel firm offers a range of holiday types from adventure to tailormade holidays.

Travel Ticketing Manager Duties:

* Manage and support the operation of the ticketing team that provides accurate, efficient and professional ticketing support.

* Effectively manage a small, experienced team of ticketing executives.

* Develop processes to fully utilise GDS functionality, improve efficiencies and to provide exemplary service to internal and external clients.

* Work in partnership with commercial air support to help deliver a global group air strategy.

* Managing fare distribution through Amadeus FareXpert.

* Provide air training support to the in-house training team.

* Reporting on air related issues – utilising GDS and internal reservation systems.

* Issue, revalidate, re-issue and exchange tickets.

* Process and apply for refunds, assist with BSP reconciling and handle ADMs/ACMs.

* Book business travel arrangements and provide high-quality professional support.

Travel Ticketing Manager – Essential Requirements:

* Team leader/manager experience within an air team within the travel industry is essential

* Expert understanding of Amadeus Selling Platform Connect

* Experience working within a tour operator

* Accredited ticketing qualifications

* Ability to effectively communicate across all levels of a travel business

* Encourage, develop and mentor direct reports

Travel Ticketing Manager Generous Perks:

* Competitive salary plus commission or annual bonus plan

* Hybrid working

* Parental leave

* Discounted trips

* Company pension

* Life assurance

* Employee Assistance Program

* Recruitment referral bonus

* Discounted gym membership

* Cycle to work scheme

* Season ticket loans

* Regular social events

Please note only suitable travel candidates with management and ticketing experience based in the UK will be contacted for this post

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