Ticketing Operations Manager

3 weeks ago


London, Greater London, United Kingdom MBM Travel Executives Ltd Full time
Job Title: Ticketing Manager

Job Summary

MBM Travel Executives Ltd is seeking a skilled Ticketing Manager to lead and support their ticketing team. The successful candidate will be responsible for managing the operations of the ticketing department, ensuring accurate, efficient, and professional support for all travel programs within the company.

Key Responsibilities

  • Manage the ticketing team to ensure seamless delivery of travel programs
  • Develop and implement effective ticketing processes and procedures
  • Collaborate with other departments to ensure alignment and consistency
  • Monitor and analyze ticketing performance metrics to identify areas for improvement
  • Provide exceptional customer service to internal and external stakeholders

Requirements

  • Proven experience in ticketing management or a related field
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
  • Knowledge of travel industry trends and best practices

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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