Administrative Assistant

4 weeks ago


Norwich, United Kingdom CV-Library Full time

Responsibilities will include:

Reconciliation of tenant accounts and resolving tenant queries with a specific focus on clearing unmatched cash and credit notes.
To collect any outstanding charges from tenants.
Provision of accurate arrears reports.
Chase tenants by telephone, email, or letter to recover outstanding sums.
Achievement of client collection statistics targets.
Update tenant contacts on system.
Liaise with treasury team over allocation of funds.
Assist treasury team to ensure unallocated cash kept to a minimum.
Work within the best practice guidelines to ensure a common and consistent approach is used across the company.
Any other duties necessary to assist with the running of the various portfolios within the team



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