Support Services Manager

11 hours ago

City of Westminster, United Kingdom CV-Library Full time

Central is currently recruiting for a female only Support Services Manager, to work in the Westminster area in a hostel for homeless women. The service supports women affected by substance misuse, unemployment, domestic violence and mental health issues and aims to help towards independent living.

The successful candidate will be required to work 40 hours per week and one weekend in every five (Saturday and Sunday). Cover is required on a temporary to permanent basis (temporary for 3 months before transferring to a permanent contract). The pay rate for this role is £42,154 per annum.

Please note; the service is based over two sites, 100m apart and the job regularly involves walking throughout and between both sites. One site is a building over five floors, with stair access only.

In this position, you will be expected to;

* Manage Support Workers, Support Assistants and volunteers; providing effective line management, supervision, training and development opportunities and overseeing staff recruitment

* Maintain up to date knowledge of the needs of homeless women and the provision of housing services to women in Westminster

* Maintain up to date knowledge of the barriers to engagement and recovery for women and identify new ways of working to ensure women continue to receive a high level of support with realistic and achievable options for move-on

* Ensure the service delivers the highest standards of service delivery within the framework of Psychologically Informed Environments (PIE)

* Work closely with commissioners and partner agencies to deliver high quality services in a strategic and monitored manner

* Be responsible for ensuring that the service delivers outstanding results and reports to promote and secure funding opportunities

* Conduct regular monitoring and evaluation of services, identifying areas for improvement and implementing effective remedial actions.

* Manage the referral process into the Project for mental health, multiple and general support needs beds

* Ensure occupancy rate and void turnaround targets are met within the Service

* Undertake the role of Safeguarding Lead for the Project, adhere to recognised safeguarding protocols and maintain communication with external safeguarding services

* Participate in the on call rota; 1 week in every 7 (Monday – Sunday). Salary is inclusive of on call but you’ll receive a day off in TOIL after the on call week

To apply for this role, you must have;

* Experience working as a Manager and delivering an effective supported accommodation service for service users with high support needs

* Up to date knowledge of the causes, challenges and service provision for homeless women

* Experience of staff management, housing management, standard setting and compliance

* Knowledge of Psychologically Informed Environments, and service implementation

* Safeguarding Case Lead experience, knowledge of safeguarding and experience in managing complex safeguarding situations

* Experience of setting and managing SMART targets, quality controls and standards

* Up to date knowledge of housing management, the welfare system (such as Housing Benefit and Universal Credit), managing arrears, managing void loss and national homelessness strategies

* Experience of contract monitoring and management

* Understanding of statutory compliances and standards such health and safety, equal opportunities and data protection, particularly within a residential setting

* Ability to identify service improvement areas, analyse and effectively action plan

Please note this role is female only. Gender is considered to be a genuine occupational requirement - Equality Act 2010.

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

* Current valid right to work in the UK

* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)

* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £56)

* Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

  • Female Support Services Director

    4 weeks ago

    City of Westminster, Greater London, United Kingdom Central Recruitment Services Ltd Full time

    Job Title: Female Support Services DirectorJob Summary: Central Recruitment Services Ltd is seeking a Female Support Services Director to lead our team in providing support services to homeless women in the Westminster area.Key Responsibilities:* Manage a team of Support Workers, Support Assistants, and volunteers* Maintain up-to-date knowledge of the needs...

  • Support Worker

    4 weeks ago

    City of Westminster, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    We're seeking a compassionate and resilient Support Worker to join our Homelessness Service in Westminster, providing support to customers with complex needs.Key Responsibilities:Provide physical, domestic, emotional, and social care to customersWork with customers to promote social inclusion and independent livingSupport vulnerable individuals to manage...

  • Support Worker

    1 month ago

    City of Westminster, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    About the RoleWe are seeking a dedicated and compassionate Support Worker to join our Homelessness Service in Westminster. As a key member of our team, you will provide vital support to our customers, helping them to develop the life skills they need to thrive.As a Support Worker, you will work closely with our customers to promote social inclusion and...

  • Enhanced Support Worker

    3 weeks ago

    City of Westminster, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    About the RoleLook Ahead Care Support and Housing are seeking a compassionate and resilient Enhanced Support Worker to join our Mental Health service in Westminster.This is a challenging yet rewarding role that requires the right values and a kind approach to supporting vulnerable individuals.Key ResponsibilitiesUndertake initial and continuous assessment of...

  • Education Support Professional

    2 weeks ago

    City of Westminster, Greater London, United Kingdom Classroom Support Full time

    Job Title: Teaching AssistantAbout Us: At Classroom Support, we strive to create inclusive and engaging classroom environments. We are seeking a dedicated and enthusiastic Teaching Assistant to support our team.Responsibilities:Assist teachers in implementing behavior management strategies to support students with diverse learning needsProvide one-on-one and...

  • Female Support Services Manager

    2 months ago

    City of Westminster, United Kingdom CV-Library Full time

    Central is currently recruiting for a female only Support Services Manager, to work in the Westminster area in a hostel for homeless women. The service supports women affected by substance misuse, unemployment, domestic violence and mental health issues and aims to help towards independent living. The successful candidate will be required to work 40 hours...

  • Enhanced Support Specialist

    2 weeks ago

    City of Westminster, Greater London, United Kingdom Look Ahead Care And Support Full time

    We are seeking an Enhanced Support Worker to join our Mental Health service in Westminster. This is a great opportunity for someone who wants to make a difference in the lives of vulnerable people.About the RoleAs an Enhanced Support Worker, you will be enabling people to manage their tenancies and move towards greater independence within the community. You...

  • Care Support Services Manager

    4 weeks ago

    City of Westminster, Greater London, United Kingdom London Care Limited Full time

    Job DescriptionOverviewLondon Care Limited is seeking a skilled Field Care Supervisor to support the delivery of high-quality care support services. As a Field Care Supervisor, you will play a vital role in ensuring the seamless delivery of holistic packages of individual care support.Key ResponsibilitiesSupport the planning of realistic, effective care...

  • Care Support Services Manager

    4 weeks ago

    City of Westminster, Greater London, United Kingdom London Care Limited Full time

    Job DescriptionWhat you'll doThe role of the Field Care Supervisor at London Care Limited is to deliver high-quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction, and support of care workers.Working closely with Care Coordinators,...

  • Support Professional

    4 weeks ago

    City of Westminster, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    About the Role:We are seeking a highly skilled and compassionate Support Worker to join our Homelessness Service in Westminster. As a Support Worker, you will play a vital role in providing support to customers who are homeless or at risk of homelessness.Key Responsibilities:Provide physical, domestic, emotional, and social care to customers to help them...

  • Care Support Services Manager

    4 weeks ago

    City of Westminster, Greater London, United Kingdom London Care Limited Full time

    Job DescriptionThe role of the Field Care Supervisor is to provide high-quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction, and support of care workers.Working with Care Coordinators to support the planning of realistic,...

  • Support Services Coordinator

    2 weeks ago

    City of Westminster, Greater London, United Kingdom Clear IT Recruitment Limited Full time

    We are seeking an experienced IT Support Analyst to join our team at Clear Legal Recruitment Limited. The successful candidate will be responsible for providing first and second-line technical support for all departmental IT applications and services.Key ResponsibilitiesAsset and Configuration ManagementProject and Event SupportMinimum of one year's...

  • Support Services Advisor

    1 month ago

    City of Westminster, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional support to our clients in City of Westminster, United Kingdom.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Mental Health Support Specialist

    3 weeks ago

    City of Westminster, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    We're looking for a skilled Mental Health Worker to join our team at Look Ahead Care Support and Housing. As a Mental Health Worker, you will be enabling vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community.The working pattern for this role includes a 5-week...

  • Enhanced Support Worker

    1 month ago

    City of Westminster, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    About the RoleWe are seeking a compassionate and resilient Enhanced Support Worker to join our Mental Health service in Westminster. As a key member of our team, you will provide flexible and individually tailored support to vulnerable individuals, empowering them to manage their tenancies and move towards greater independence.Key Responsibilities:Undertake...

  • Enhanced Support Worker

    4 weeks ago

    City of Westminster, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    About the Role:We are seeking a dedicated and compassionate Enhanced Support Worker to join our Mental Health service in Westminster. As a key member of our team, you will play a vital role in providing flexible and individually tailored support to vulnerable individuals, empowering them to manage their tenancies and move towards greater independence within...

  • Support Worker

    9 hours ago

    City of Westminster, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    We are seeking a highly motivated and compassionate Support Worker to join our Mental Health service in Westminster. This role offers a unique opportunity to make a positive impact on the lives of vulnerable individuals and contribute to a dynamic team of professionals.Key Responsibilities:Conduct initial and ongoing assessments of client needs and develop...

  • Enhanced Support Worker

    4 weeks ago

    City of Westminster, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    We're seeking a dedicated Enhanced Support Worker to join our Mental Health service in Westminster. As a key member of our team, you'll play a vital role in providing flexible and individually tailored support to vulnerable individuals, empowering them to manage their tenancies and move towards greater independence within the community.Key...

  • Support Services Coordinator

    4 weeks ago

    City of Westminster, Greater London, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly skilled and experienced Support Services Coordinator to join our team at Riverside. As a key member of our team, you will be responsible for delivering high-quality support services to our customers, ensuring that they receive the best possible care and support.Key ResponsibilitiesDeliver individualised support packages...

  • Support Services Specialist

    1 month ago

    City of Westminster, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is looking for a Support Services Specialist to provide high-quality support to individuals with disabilities.Key Responsibilities:Support individuals with daily living activities and promote independence.Develop and implement care plans to meet individual needs.Organize community and social activities for service users.Requirements:High...