Contract Administrator
4 days ago
Sureserve provides market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.
Sure Maintenance, part of Sureserve Compliance (North) are a market leading heating and hot water specialist with over 40 years of successful delivery and a growing client base.
We are recruiting for diligent, professional Contract Administrators to join our busy team in Liverpool, working as part of the administration team looking after our clients and customers..
This role is fixed-term for 6 months initially with a view to going permanent.
Overview of the Role
Contract Administrators are a key part of the team providing frontline support and outstanding customer service for our social housing and public sector clients
Roles and Responsibilities:
Provide excellent customer service to residents and clients
Answering telephones and emails from customers and clients, booking appointments, dealing with queries
Managing email inboxes and online webchat services, responding appropriately.
Scheduling engineers for both planned works and responsive repairs
Chasing up incomplete jobs and rescheduling when appropriate
Dealing with problems and complaints and escalating when necessary
General administration and other duties as required.
Relevant Skills and Behaviours:
You must have excellent communication and customer service skills gained within a customer focused environment.
The ability to communicate with clients, residents, engineers and management effectively
You will be highly organised and a team player.
Be able to thrive in a demanding and dynamic environment
You must be IT literate with experience in MS Office (Word, Excel, Access) and have the ability to learn new systems quickly.
Experience of domestic gas administration or similar is highly desirable but not essential.
Outstanding customer care skills and a professional approach.
Ability to work under pressure and manage challenging situations calmly.
Problem-solving and decision-making skills.
Adaptability and flexibility to deal with fast-changing situations and environments.
Attention to detail and ability to multi-task.
Proficiency in English.
What We Offer:
Employee wellbeing programme
Increasing holidays based on length of service
Enhanced Maternity & Paternity Packages
Cycle to Work Scheme
Employee Voice Forum
Social activities for all of our teams
Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to fostering an inclusive and welcoming workplace for all. We value diversity and are an equal opportunity employer, providing consideration without regard to race, colour, religion, gender identity, sexual orientation, national origin, disability, age, or veteran status.
We offer reasonable adjustments in the recruitment process to candidates who require them. Please reach out to (url removed) if needed.
Applicants will be required to undergo right to work and DBS checks as part of our employment procedures.
Apply today to join our team
-
Support Worker
4 months ago
Old Swan, United Kingdom Cavalry Care Full timeSUPPORT WORKER Are you an experienced Support Worker, with a passion for providing care and changing the lives of the people we support? Cavalry Healthcare is a nurse-owned company on a mission to change care for the better and we’re currently looking for compassionate and experienced support workers to join our Supported Living and Specialist Services...
-
Trainee Recruitment Consultant
3 weeks ago
Old Swan, United Kingdom CV-Library Full timeTrainee Recruitment Consultant Overview Location: Halton, Leeds, LS15 7QX. Permanent Hours: Monday to Thursday – 08:30 am to 5:30 pm Friday – 08:30 am to 12:30 pm Salary: Trainee Recruitment Consultant: 22.5k per annum plus commissions. 30k to 35k OTE (On Target Earnings) Regional Recruitment Services (RRS) is a dynamic, thriving and...
-
Trainee Recruitment Consultant
4 months ago
Old Swan, United Kingdom Regional Recruitment Services Full timeTrainee Recruitment Consultant OverviewLocation: Halton, Leeds, LS15 7QX.PermanentHours: Monday to Thursday – 08:30 am to 5:30 pmFriday – 08:30 am to 12:30 pmSalary: Trainee Recruitment Consultant: 22.5k per annum plus commissions. 30k to 35k OTE (On Target Earnings)Regional Recruitment Services (RRS) is a dynamic, thriving and award-winning...
-
NPS Receptionist
3 weeks ago
Old Swan, United Kingdom CV-Library Full timePosition: Full-Time Temporary Receptionist - North Liverpool Probation Contract: 3 months with the possibility of extending Working Hours: Monday to Friday, Office Hours (37 hours per week) This will also include some evening reception cover until 9pm Hourly Rate: £11.44 Job Description: We are currently seeking an organised, motivated...
-
NPS Receptionist
1 week ago
Old Swan, United Kingdom Brook Street Full timePosition: Full-Time Temporary Receptionist - North Liverpool ProbationContract: 3 months with the possibility of extendingWorking Hours: Monday to Friday, Office Hours (37 hours per week) This will also include some evening reception cover until 9pmHourly Rate: £11.44Job Description:We are currently seeking an organised, motivated receptionist to support...
-
Administrator/ Receptionist
5 months ago
Old Trafford, United Kingdom SF Group Full timeAdministrator/ Receptionist Ref code: LYE99095266 **Office Support** **£ 11 per hour** **Old Trafford, Greater Manchester, England** **Temporary / Interim** **Office Based** Applications Closed **Administrator/ Receptionist** **£11.00ph** **Old Trafford** **Temporary ongoing but could potentially go permanent** A well-established Healthcare...
-
Financial Administrator
4 months ago
Old Trafford, United Kingdom Bluesci Support CIC Full time**Job Title: Finance Administrator** **Hourly Rate: £14.54** **Hours: 21** **Reports to: CEO** **Accountable to: CEO** Job Purpose: The post holder will be responsible for the financial processing and administration for the organisation which supports the service delivery. With excellent numeracy, analytical skills and strong attention to detail to...
-
Technical Administrator
4 months ago
Old Whittington, United Kingdom CPL Activated Carbons Full time**CPL Activated Carbons is an award-winning environmental purification company with strengths in water filtration, renewable energy and air treatment. We are a rapidly growing business based on a circular economy model and strong technical capabilities, with sites across the UK, Europe and the United States.** We have a fantastic opportunity for a Technical...
-
Recruitment Administrator
4 weeks ago
old windsor, United Kingdom Huntress Full timeWe are seeking an experienced Recruitment Administrator to join our client's team on a fixed term contract until July 2025. In this role you will support recruitment team to support all recruitment activities, ensuring that the candidate experience is unrivalled and Hiring Managers are supported effectively. The ideal candidate will be someone with a...
-
Recruitment Administrator
4 weeks ago
Old Windsor, United Kingdom Huntress Full timeWe are seeking an experienced Recruitment Administrator to join our client's team on a fixed term contract until July 2025. In this role you will support recruitment team to support all recruitment activities, ensuring that the candidate experience is unrivalled and Hiring Managers are supported effectively.The ideal candidate will be someone with a...
-
Recruitment Administrator
4 weeks ago
old windsor, United Kingdom Huntress Full timeJob DescriptionWe are seeking an experienced Recruitment Administrator to join our client's team on a fixed term contract until July 2025. In this role you will support recruitment team to support all recruitment activities, ensuring that the candidate experience is unrivalled and Hiring Managers are supported effectively.The ideal candidate will be someone...
-
Recruitment Administrator
3 weeks ago
Old Windsor, United Kingdom Huntress Full timeWe are seeking an experienced Recruitment Administrator to join our client's team on a fixed term contract until July 2025. In this role you will support recruitment team to support all recruitment activities, ensuring that the candidate experience is unrivalled and Hiring Managers are supported effectively. The ideal candidate will be someone with a...
-
Recruitment Administrator
4 weeks ago
Old Windsor, United Kingdom Huntress Full timeWe are seeking an experienced Recruitment Administrator to join our client's team on a fixed term contract until July 2025. In this role you will support recruitment team to support all recruitment activities, ensuring that the candidate experience is unrivalled and Hiring Managers are supported effectively.The ideal candidate will be someone with a...
-
Recruitment Administrator
3 weeks ago
Old Windsor, United Kingdom Huntress Full timeWe are seeking an experienced Recruitment Administrator to join our client's team on a fixed term contract until July 2025. In this role you will support recruitment team to support all recruitment activities, ensuring that the candidate experience is unrivalled and Hiring Managers are supported effectively.The ideal candidate will be someone with a...
-
Recruitment Administrator
4 weeks ago
Old Windsor, United Kingdom Huntress Full timeWe are seeking an experienced Recruitment Administrator to join our client's team on a fixed term contract until July 2025. In this role you will support recruitment team to support all recruitment activities, ensuring that the candidate experience is unrivalled and Hiring Managers are supported effectively.The ideal candidate will be someone with a...
-
Customer Service Administrator
2 weeks ago
Old Town, Moreton-In-Marsh, United Kingdom NRL Recruitment Full timeNRL’s client based in the West End of Edinburgh are looking to recruit a Customer Service Administrator for an initial temporary contract. Hours are 0815 - 1630 Mon-Thurs with a 12.50 finish on a Friday. Immediate start!About the role: Assist with the processing of customer orders accurately as per customer SLAs (Service Level Agreements).Help with...
-
Project Quotations Administrator
3 weeks ago
Old Harlow, United Kingdom CV-Library Full timeIt can be demotivational working in administration/customer service, not causing the problems but solving them, not getting the praise for the company's success that gets heaped on the sales team. Not all customer service and administration roles are like this, and we're working on one that's integral to the successful and profitable delivery of...
-
Recruitment Administrator
4 weeks ago
Old Windsor, Berkshire, United Kingdom Huntress Full time €27,250We are seeking an experienced Recruitment Administrator to join our client's team on a fixed term contract until July 2025. In this role you will support recruitment team to support all recruitment activities, ensuring that the candidate experience is unrivalled and Hiring Managers are supported effectively. The ideal candidate will be someone with a...
-
Recruitment Administrator
4 weeks ago
Old Windsor, Berkshire, United Kingdom Huntress Full time €27,250We are seeking an experienced Recruitment Administrator to join our client's team on a fixed term contract until July 2025. In this role you will support recruitment team to support all recruitment activities, ensuring that the candidate experience is unrivalled and Hiring Managers are supported effectively. The ideal candidate will be someone with a...
-
Recruitment Administrator
4 weeks ago
Old Windsor, UK, Windsor, United Kingdom Huntress Full timeWe are seeking an experienced Recruitment Administrator to join our client's team on a fixed term contract until July 2025. In this role you will support recruitment team to support all recruitment activities, ensuring that the candidate experience is unrivalled and Hiring Managers are supported effectively.The ideal candidate will be someone with a...