Community Development Facilitator

Vacancy: Community Development Facilitator

Closing Date: Wednesday 27 November

Shortlisting Date: Thursday 28 November

Interview: Thursday 5 / Friday 6 December

Salary: £33,766.56

About the vacancy:

Newport City Homes are seeking to add to our Community Development Team. We are looking for someone who is:

• Focused and passionate about supporting our communities
• Experienced in Community Development and the long term support for community assets
• A skilled practitioner on supporting local communities to play an active role in their community
• Experienced of understanding local community issues and encouraging resident involvement
• Practiced in enhancing the capacity and contribution of the voluntary sector

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The Community Development Team has adopted an Asset Based Community Development [ABCD] approach to delivering its social purpose.

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ABCD seeks to strengthen communities by focusing on 'what's strong, rather than what's wrong'. The approach empowers people to identify, harness and build on existing 'assets' and use these to shape their own community. Assets can include physical things like buildings or green spaces, as well as intangible resources such as experience, knowledge, skills, and enthusiasm.

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Our customers are at the heart of everything we do and you will support the development of place based leadership, putting you at the forefront of transforming communities and exceeding customer expectations.

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You will assist customers and communities to bring about social change and improve the quality of life in their local area, conducting community development work to actively engage communities in understanding the issues which affect their lives, setting goals for improvement and responding to problems and needs through empowerment and active participation.

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Responsibilities:

• In partnership with Neighbourhood and Asset Management colleagues, you will be responsible for developing and delivering community led regeneration in defined communities, focusing on improving outcomes across a wide range of quality of life indicators including economic prosperity and health and wellbeing.
  
• You will build on the assets that are already found in communities and mobilise individuals, groups and organisations to come together and take control of shaping the regeneration of their community, or delivering 'what matters' plans.
  
• You will work to establish long term relationships with key stakeholders and local communities to ensure local plans reflect their priorities as part of a wider vision for the area and take full advantage of the potential for aligning resources and funding opportunities.
  
• You will work directly alongside customers, to strengthen community confidence, build on existing customer engagement and increase connections and opportunities for interaction, participation and social interaction.
  
• You will liaise with and provide excellent communication to customers and wider members of our communities.
  
• You will contribute to regeneration plans, 'what matters' plans, community engagement plans and initiatives to counter worklessness and financial exclusion.
  
• You will help devise and deliver initiatives that make a positive difference to the lives of customers and the communities in which they live.
  
• You will be responsible for the coordination and delivery of social programmes with external providers.
  
• You will research external opportunities for training, employment and social programmes.
  
• You will work with training organisations and employers to develop training, return to work and employment opportunities and cater for the unique circumstances of customers.
  
• You will work with the local community to build capacity and resilience so that the ownership of plans and priorities is at a community level.
  
• You will work with colleagues across NCH to assist with improvements to the public realm by helping to coordinate environmental improvements.
  
• You will respond proactively to customer complaints
  
• You will act upon safeguarding concerns immediately and in compliance with the safeguarding policy and procedure.
  
• You will keep up to date with all relevant legislation and good practice issues relating to the role
  
• You will be responsible for the identification and management of business risk.

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For further information about the role, please contact /

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Application Process:

We require an application form to be completed for every role (simply hit apply now).

We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.

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Your NCH, our comprehensive benefits package:

We believe NCH is a great place to work and it's important to us that our people feel the same way.

As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.

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Enhanced Pension Scheme:
We operate two pension schemes, one with Aviva Pensions, and one with the Local Government Pension Scheme (LGPS). Aviva Pensions is a defined contribution pension scheme. LGPS is a defined benefit pension scheme with generous employer contribution values. You may be able to transfer in any other pension you have within your first year of service.

Enhanced Annual Leave:
You'll start on 25 days annual leave (+ Bank Holidays) which would increase to 30 days following 3 years' service.

Agile Working Policy (dependent on role):
NCH work with the philosophy that 'work is something you do rather than somewhere you go.'

Health and Wellbeing:
We have many health and wellbeing policies and initiatives such as Cycle to Work, Enhanced Maternity/Paternity/Adoption and Sick leave and a sabbatical leave policy.

Development:
We offer many professional and personal development options such as paying for professional membership, sponsored study opportunities and career progression and development.

Social Events Committee
Subsidized events available for colleagues and their families to attend Examples of trips include Drayton Manor, Legoland, and buses to visit Christmas Markets in London and Birmingham

Sabbatical Leave Policy:
An opportunity to apply for up to 12 months of sabbatical leave once you have worked with us for 3 years. Allowing you to finish writing that book or taking time to tick a few destinations off your bucket list

Recognition Awards:
We run a colleague led recognition award which encourages colleagues to recognize the achievements of their peers and celebrate the fantastic work we have carried out over the past 12 months.

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About Newport City Homes

Newport City Homes (NCH) has a significant presence in South-East Wales, we have a responsibility to make sure our customers, communities and colleagues are given opportunities to grow and succeed as we respond to the significant challenges ahead.

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Here at NCH, our true responsibility is to ensure that we create an environment that is equal and fair for all, but this does not mean simply treating everyone the same. As an employer we want everyone to feel supported, valued and treated with respect and kindness, this touches on every aspect of who we are as an association and is one of the cornerstones of how we work. That is why inclusion is one of our values and why we are building our systems, processes and actions around positively promoting a sense of belonging.

As a housing provider our ambition is to provide an excellent customer experience, we want to grow and develop our homes and communities and to be agile and innovative in our approach to solving problems and making decisions. We have three strategic commitments that cut across all our activities and decisions and collectively they enable us to achieve our NCH Strategy 2025, by ensuring we make joined up decisions and choices that make the best use of our resources, have the greatest combined impact and make a positive difference.

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Our Values

Active - We take action and get things right first time

Collaborative - We work hard to earn the trust of customers and colleagues

Inclusive - We celebrate our differences and embrace diversity in people and ideas

Trusted - Individually we're good, but together we're great

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NCH strives to be an equal opportunities employer and welcomes applications from all sections of the community.

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