Information Technology Support Engineer

4 days ago

london, United Kingdom Northreach Full time
Job Description

We're looking for a IT Support Engineer who is fluent in Mandarin to play a critical role in maintaining our IT infrastructure and ensuring our team has the technical support they need to succeed.


This is your opportunity to work with a dynamic and collaborative team, troubleshoot challenging issues, and make a real impact in a fast-paced environment


Key Responsibilities:

Provide desktop support for Windows 10/11 systems, resolving hardware and software issues.

Support printers and peripheral devices – installation, configuration, and troubleshooting.

Administer Microsoft 365 services (Exchange Online, Entra ID), ensuring seamless functionality.

Deploy and configure Windows operating systems using Windows Deployment Services (WDS).

Assist with basic networking tasks and user access management.

Maintain IT inventory – hardware, software, and licenses.

Offer basic user training and manage helpdesk requests efficiently.


What You'll Bring to the Role:

  • Fluency in Mandarin is required to support our Mandarin-speaking users.
  • Experience in desktop support – you're the go-to for solving Windows issues.
  • Hands-on experience with printers and peripheral devices.
  • Basic knowledge of networking principles like TCP/IP, DNS, and DHCP.
  • Familiarity with Windows Deployment Services (WDS) or similar tools.
  • Strong communication skills – breaking down complex tech for non-technical users.
  • Attention to detail, ability to multitask, and work independently on multiple support tickets.


Desirable skills:

  • Experience in IT support within financial services or other regulated environments.
  • Knowledge of Active Directory and group policies.
  • Familiarity with basic cybersecurity best practices.


Qualifications:

  • 1-2 years of experience in IT support, particularly desktop and network support.
  • IT certifications such as Cisco CCNA or Microsoft Certifications are a plus
  • Degree in Information Technology or a related field.


Why Join Us?

This is your chance to work in a supportive environment that values growth, innovation, and a proactive approach to IT support. You'll collaborate with the IT Manager to improve our infrastructure and help us stay ahead with the latest technologies.

  • Information Technology Support Engineer

    13 hours ago

    London, United Kingdom Onega Limited Full time

    Company DescriptionWelcome to Onega Ltd's LinkedIn page. We are an IT support and services company based in London, providing a full range of solutions for our client's business needs. Our team is professional, friendly, and approachable, offering IT and communication services to help businesses thrive.Role DescriptionThis is a full-time on-site role for an...

  • Information Technology Support Engineer

    3 hours ago

    London, United Kingdom Onega Limited Full time

    Company DescriptionWelcome to Onega Ltd's LinkedIn page. We are an IT support and services company based in London, providing a full range of solutions for our client's business needs. Our team is professional, friendly, and approachable, offering IT and communication services to help businesses thrive.Role DescriptionThis is a full-time on-site role for an...

  • Information Technology Support Engineer

    8 hours ago

    London, United Kingdom Onega Limited Full time

    Company Description Welcome to Onega Ltd's LinkedIn page. We are an IT support and services company based in London, providing a full range of solutions for our client's business needs. Our team is professional, friendly, and approachable, offering IT and communication services to help businesses thrive. Role Description This is a full-time...

  • Information Technology Support Engineer

    1 month ago

    London, United Kingdom Premier Group Recruitment Full time

    A good client of mine is looking for an IT Support Engineer, with 3rd line support experience at an MSP. This is a 12-month contract, with the chance to be extended. Rates are up to £375p/d depending on experience, the work will be hybrid with the site being in London for 2 days a week. Client is based in central London, and needs an IT Support...

  • Information Technology Support Engineer

    2 months ago

    London, United Kingdom Premier Group Recruitment Full time

    A good client of mine is looking for an IT Support Engineer, with 3rd line support experience at an MSP. This is a 12-month contract, with the chance to be extended. Rates are up to £375p/d depending on experience, the work will be hybrid with the site being in London for 2 days a week. Client is based in central London, and needs an IT Support Engineer...

  • Information Technology Support Engineer

    2 months ago

    London, United Kingdom Premier Group Recruitment Full time

    A good client of mine is looking for an IT Support Engineer, with 3rd line support experience at an MSP.This is a 12-month contract, with the chance to be extended. Rates are up to £375p/d depending on experience, the work will be hybrid with the site being in London for 2 days a week.Client is based in central London, and needs an IT Support Engineer to...

  • Information Technology Support Engineer

    2 months ago

    London Area, United Kingdom Premier Group Recruitment Full time

    A good client of mine is looking for an IT Support Engineer, with 3rd line support experience at an MSP.This is a 12-month contract, with the chance to be extended. Rates are up to £375p/d depending on experience, the work will be hybrid with the site being in London for 2 days a week.Client is based in central London, and needs an IT Support Engineer to...

  • Information Technology Support Engineer

    2 months ago

    London Area, United Kingdom Premier Group Recruitment Full time

    A good client of mine is looking for an IT Support Engineer, with 3rd line support experience at an MSP.This is a 12-month contract, with the chance to be extended. Rates are up to £375p/d depending on experience, the work will be hybrid with the site being in London for 2 days a week.Client is based in central London, and needs an IT Support Engineer to...

  • Information Technology Support Engineer

    3 weeks ago

    London, United Kingdom Ampstek Full time

    Job Title: Mid-Level IT Support Engineer (6-Month Contract) Location: London, E14 5NY- onsite Primary Skill (mandatory skill): Windows PC build and deploy Key Responsibilities: Build and deploy Windows laptops with necessary configurations. Install Windows images and update hardware inventory systems. Install computers, monitors, and other IT...

  • Information Technology Support Engineer

    3 weeks ago

    London, United Kingdom Ampstek Full time

    Job Title: Mid-Level IT Support Engineer (6-Month Contract) Location: London, E14 5NY- onsite Primary Skill (mandatory skill): Windows PC build and deploy Key Responsibilities: Build and deploy Windows laptops with necessary configurations. Install Windows images and update hardware inventory systems. Install computers, monitors, and other IT...

  • Information Technology Support Engineer

    3 weeks ago

    London, United Kingdom Ampstek Full time

    Job Title: Mid-Level IT Support Engineer (6-Month Contract) Location: London, E14 5NY- onsite Primary Skill (mandatory skill): Windows PC build and deploy Key Responsibilities: Build and deploy Windows laptops with necessary configurations. Install Windows images and update hardware inventory systems. Install computers, monitors, and other IT...

  • Information Technology Support Engineer

    4 weeks ago

    London, United Kingdom Northreach Full time

    Job Description We're looking for a IT Support Engineer who is fluent in Mandarin to play a critical role in maintaining our IT infrastructure and ensuring our team has the technical support they need to succeed. This is your opportunity to work with a dynamic and collaborative team, troubleshoot challenging issues, and make a real impact in a...

  • Information Technology Support Engineer

    1 month ago

    London, United Kingdom Northreach Full time

    We're looking for a IT Support Engineer who is fluent in Mandarin to play a critical role in maintaining our IT infrastructure and ensuring our team has the technical support they need to succeed.This is your opportunity to work with a dynamic and collaborative team, troubleshoot challenging issues, and make a real impact in a fast-paced environment!Key...

  • Information Technology Support Engineer

    1 month ago

    London, United Kingdom Northreach Full time

    We're looking for a IT Support Engineer who is fluent in Mandarin to play a critical role in maintaining our IT infrastructure and ensuring our team has the technical support they need to succeed.This is your opportunity to work with a dynamic and collaborative team, troubleshoot challenging issues, and make a real impact in a fast-paced environment!Key...

  • Information Technology Support Engineer

    1 month ago

    London,, UK, United Kingdom Northreach Full time

    We're looking for a IT Support Engineer who is fluent in Mandarin to play a critical role in maintaining our IT infrastructure and ensuring our team has the technical support they need to succeed.This is your opportunity to work with a dynamic and collaborative team, troubleshoot challenging issues, and make a real impact in a fast-paced environment!Key...

  • Information Technology Support Professional

    1 month ago

    London, Greater London, United Kingdom Premier Group Recruitment Full time

    Job Title: IT Support and Service Delivery PositionJob Summary: Premier Group Recruitment is seeking a highly skilled IT Support Engineer to join our client's team in London. The ideal candidate will have experience working with an MSP, proficiency in MacOS, Linux, and Windows, and excellent communication and customer service skills.Key...

  • Information Technology Support Engineer

    3 weeks ago

    London, United Kingdom Ampstek Full time

    Job Title: Mid-Level IT Support Engineer (6-Month Contract) Location: London, E14 5NY- onsite Primary Skill (mandatory skill): Windows PC build and deploy Key Responsibilities: Build and deploy Windows laptops with necessary configurations. Install Windows images and update hardware inventory systems. Install computers, monitors, and other IT equipment...

  • Information Technology Support Engineer

    3 weeks ago

    London, United Kingdom Ampstek Full time

    Job Title: Mid-Level IT Support Engineer (6-Month Contract)Location: London, E14 5NY- onsitePrimary Skill (mandatory skill): Windows PC build and deployKey Responsibilities:Build and deploy Windows laptops with necessary configurations.Install Windows images and update hardware inventory systems.Install computers, monitors, and other IT equipment at desk...

  • Information Technology Support Engineer

    3 weeks ago

    London, United Kingdom Ampstek Full time

    Job Title: Mid-Level IT Support Engineer (6-Month Contract) Location: London, E14 5NY- onsite Primary Skill (mandatory skill): Windows PC build and deploy Key Responsibilities: Build and deploy Windows laptops with necessary configurations. Install Windows images and update hardware inventory systems. Install computers, monitors, and other IT equipment...

  • Information Technology Support Engineer

    3 weeks ago

    London, United Kingdom Ampstek Full time

    Job Title: Mid-Level IT Support Engineer (6-Month Contract) Location: London, E14 5NY- onsite Primary Skill (mandatory skill): Windows PC build and deploy Key Responsibilities: Build and deploy Windows laptops with necessary configurations. Install Windows images and update hardware inventory systems. Install computers, monitors, and other...