Housing Concierge

5 days ago

bath, United Kingdom Home Group Limited Full time

Housing Concierge

Bath BA1

Permanent, full time 37.5 hpw, 10pm 6am

Pay £12.00 per hour, and offer great benefits

Home, a place where you belong

Have you been looking to earn some extra cash, while keeping to your current commitments?

Now you can, and whats more, youll be making a difference. This is an exciting time to join Home Group, one of the UKs Largest Housing providers, and be part of our brilliant flexible bank. Youll support our amazing customers achieve their hopes and aspirations, while picking and choosing the shifts you want to work. If you want a quiet and calm (night) security job, then this is not the job for you

Typical shift as a bank Housing Concierge

  • Supporting people over the age of 18 who are homeless or are at risk of homelessness.
  • There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.
  • The first line of support for our customers when our wider team or their own support network arent around to help
  • Youll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
  • Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
  • Finally, if there is time, youll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well

Fancy going home each day, knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top 10 Great Places to Work in the UK.

You bring

  • Calm under pressure with great communication skills
  • You get a kick out of supporting the most vulnerable in society (maybe youve worked in public service, or the military). You know whats required to look after the public and our customers too.
  • Youre sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
  • You recognise when things are about to go wrong and are confident intervening in a sensitive way.
  • A team player with the confidence to work alone. Dont worry youll have the full back up of our wider team including our out of hours emergency support team.
  • If you are a real people person and are confident working in different services, locations, and teams, then this is the job for you.

Our team

Youll join Christina and our amazing team of coordinators and our brilliant Handyman Tony. Were super passionate about what we do Were really proud of service and we really enjoying going the extra mile for our customers. Were a supportive bunch and like to see ourselves as a work family.

Job details

  • Flexible working hours
  • Able to use technology for creating and updating support plans / doing mandatory learning / keeping in touch with colleagues.
  • To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage
  • Youll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work

Whats in it for you?

  • 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
  • Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course), when youre ready for the next step in your career, you can grow with us
  • Colleagues really matters to us, thats why were the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
  • Learn more about ourbenefits on our website.

Find out more

Click APPLY NOW to see ourHousing Concierge job description, find out aboutus and for help to apply. Sometimes we close a job early, so dont delay or you might miss out.

Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at


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