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Luxury Operations Team Leader
2 months ago
Job Introduction
Lead the Luxury Operations teams, developing and managing a high performing team in Luxury Packaging and/or Wet/Dry Goods Warehousing, and being the champion of continuous improvement: focusing on right-first-time product quality, zero safety incidents and full compliance to all required standards and regulations.
Main Responsibilities
- Lead and develop Luxury Operations teams to achieve high performance and engagement, meeting key performance indicators while fostering collaboration in line with company values.
- Ensure compliance with Health & Safety, BRC, Environmental, and Customs regulations, and proactively address safety risks.
- Support the development and execution of both the packaging and distribution short and long term plans, aligned with company objectives.
- Create and implement improvement plans to enhance operating costs and efficiency, ensuring successful execution.
- Ensure product quality meets standards by maintaining compliant processes, equipment, and training.
- Provide support and training to staff, fostering a culture of continuous improvement and addressing skill gaps promptly.
- Build and maintain strong relationships with internal and external stakeholders to achieve shared goals.
- Manage the budget for your area, optimizing variable and fixed costs for maximum benefit.
- Oversee and report on KPI deliverables, leading actions to meet targets.
Our Ideal Candidate
We seek a proactive, self-sufficient leader with a strong background in operations management. You excel in driving team performance, ensuring compliance with all regulations, and maintaining high product quality whilst making safety a top priority. A self-starter, you effectively develop and implement both shorter and longer term plans, to improve efficiency and reduce costs. You have a proven ability to build strong stakeholder relationships, manage budgets, and monitor KPIs, while fostering a culture of continuous improvement.
What we offer:
- We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
- Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
- Private Healthcare and Doctor@Hand (remote GP service).
- Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
- Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
- Our Life Assurance cover is a multiple of eight times your annual basic salary.
- Product allocation so that you can enjoy our fantastic portfolio of brands.
- Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
- Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
- Learning resources to help you be your best self.
