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Team Leader

1 month ago

Cumbernauld, North Lanarkshire, United Kingdom River Island Full time

We're seeking a highly skilled and motivated Team Leader to join our team at River Island. As a key member of our store management team, you will be responsible for leading a team of Sales Advisors and ensuring the smooth operation of the store.

Key Responsibilities:
  • Communication: Set up team briefs, communicate store actions and targets, and drive actions to achieve priorities.
  • Customer Focus: Work with the management team to improve customer-focused culture in store and within the team, drive conversion, footfall, and service KPIs.
  • Operations: Create a safe and secure working environment, support the management team in ensuring Health and Safety and Retail Risk training is completed, and complete price events and promotional activity.
  • Visual and Commercial: Support with implementing and maintaining exceptional company layouts, sale launches, and visual merchandising guidelines and standards.
  • People: Support with recruiting the best team, develop and coach Sales Advisors, and act as a note taker in formal meetings.

What We Offer:

  • Generous 50% staff discount and uniform allowance.
  • RI Rewards program, reducing Islanders' everyday expenses.
  • Island culture, supporting Islanders with basic food and hygiene products.
  • Family Hub, supporting Islanders with all different family setups.
  • Giver Island, a 'Giver Island' day each year and matched funding.
  • Opportunities for progression throughout Retail and Head Office.
  • Contributory private pension scheme.
  • 28 days paid holiday, inclusive of Bank Holidays.

We are committed to the safeguarding of all our employees, regardless of age or job role. We promote and encourage the belief in British Values, including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.