Enva England | Outbound Telesales Executive

3 days ago

newarkontrent, United Kingdom Enva England Full time

Outbound Telesales Executive (New Business)

Location: Bilsthorpe, Nottinghamshire, NG22 8UA
Salary: Competitive + Benefits
Contract: Permanent, Full time
Hours: 40-hours per week
Outbound Telesales Executive - Benefits:

A competitive salary in a growing company committed to our people.
Target bonus scheme
29 days holiday incl. bank holidays.
Holidays increase with length of service.
Hybrid working.
Pension contributions.
Enhance family friendly policies.
Health scheme benefits.
Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more
Life Cover (3 times salary).
Employee Assistance Program.
Bike2Work scheme.
Free on-site parking.

Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland.

Due to continuous growth, we have a new opportunity for the Outbound Telesales Executive (New Business) to join our Customer Experience Team.

Outbound Telesales Executive (New Business) - The Role:

To initially establish new relationships and develop commercial benefit from the on demand PAYG customer segment for hazardous workshop waste.

Leveraging a consultative sales approach to clearly establish full-service requirements and promote future frequent order placement. Attract new and potential customers via proactive outbound calls with support from marketing collateral to self-generate and increase the on demand pay as you go client base.

Outbound Telesales Executive (New Business) - Key Responsibilities:

Research and target specified geographic regions for proactive outbound calling.
Research and target specified customer sectors (typically workshop operations)
Maintain a pipeline of prospects to target with support from the group marketing function.
Meet weekly and monthly targets for number of new business oil wins, volume, and value.
Deal with all inbound PAYG enquiries escalated from customer services and track via CRM to closure stage.
Meet weekly targets for conversion of inbound enquiries.
Utilising existing customer base to actively develop and promote a variety of waste service lines depending on seasonality, business demands and promotional offers.
Identify opportunities and initiatives to win back previous PAYG customers that have lapsed.
Advise customers on correct segregation and compliance best practise with the hazardous waste regulations to improve inbound waste material and increase spend.
Administrate setting up of new customers and place orders accordingly.
Achieve weekly group KPI targets and comment / submit reports on the development of these vs budget.
Work alongside Group marketing to design supportive media and collateral to support ongoing promotions or initiatives.
Track and analyse data to make recommendations for future sales campaigns.

Knowledge, Training, Experience, Technical and Personal Skills:

Proven sales background.
Experience of working within a target driven environment and an understanding of CRM would be beneficial.
A pro-active ability to independently develop new business.
Excellent written and verbal communication skills and strong telephone manner.
Excellent numerical skills.
Excellent attention to detail.
Strong analytical skills.
Ability to instantly build a rapport with a wide variety of people.
Well organised and self-disciplined with the ability to work quickly and calmly under pressure.
Highly focused on delivering results and objectives with a strong personal commitment to supporting the business in achieving its goals in a changing environment.
Strong interpersonal skills with the ability to develop effective and positive working relationships within and outside of the department.
Must demonstrate high levels of integrity and adopt a professional approach in all interactions - should be transparent, open, and honest in all dealings.
Ability to be flexible and adapt to changing situations and / or systems.
A willingness to learn and a track record of improvement via personal development and/or training courses.
If you have the required skills and experience, click on APPLY and forward your up-to-date CV.

Please be advised due to the high number of applications should you not hear from us within 4 weeks, your application on this occasion has been unsuccessful. We thank you for expressing your interest in this role.

No agencies please


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