Director of Quality and Student Services

3 weeks ago


west midlands, United Kingdom COVENTRY UNIVERSITY Full time
Job Description

Director of Quality and Student Services

Job Reference: 2300

Division, Department: CU Corporate Services Limited (CUCS), CUCS VCO Senior Management

Salary: Competitive starting salary range from £83,872 up to £91,590 (dependant on experience) with the potential to progress. A discretionary range for candidates with exceptional experience can be discussed/considered.

Mode: Permanent, Full Time

Our Mission

Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them. Our people are the key to our success and each role within the group plays a key role in shaping the world around us.

A key focus of our 2030 Strategy is the ambitious growth of our School of Health and Care to meet the local, national, and global health and care needs of the future. Our unique Group structure ensures the School has the agility and autonomy to push the boundaries, constantly innovating how we work, allowing for closer, consultative relationships with partners and joint ventures. Alongside our creative approach this will allow us to further develop the School, diversifying our provision at scale as we continue to widen access to our quality education, leading to rewarding careers in the health and social care sector.

The Role

We are looking for a motivated and dynamic individual to join us as Director of Quality and Student Experience for the School of Health and Care. The School delivers an extensive range of undergraduate and post-graduate courses for professionals working in health and social care settings, alongside a large portfolio of CPD courses, with several bases throughout the UK, and numerous international partnerships.

Sharing our passion for education and health and social care, you will play a key role in the creation and development of the quality, accreditation and student experience elements of the School of Health and Care’s business plan, ensuring it aligns with the wider Education Group Strategy and contributes positively to the Teaching Excellence and Student outcomes Framework (TEF). 

You will be key to ensuring outstanding student experience throughout the School’s transformation and through regular, on-going review of the school’s business plan, making performance improvements where necessary.

A supportive and effective leader, you will ensure the School’s Senior Leadership team’s focus on delivering education that achieves agreed teaching and learning metrics and focuses on student experience.

Our Successful Candidate

This role requires strategic thinking, external relationship building skills, leadership acumen, and a passion for delivering innovative and outstanding educational experiences. You will have a strong profile as an academic or practitioner, providing evidence of leading and implementing good practice alongside the ability to support and contribute to the development and delivery of curriculum, transnational education partnerships and international commercial projects. This will include identifying and implementing innovative and effective strategies to enhance student experience and satisfaction and the teaching, learning and assessment approaches.

We have strong teams of talented professionals within the school dedicated to improving the lives of people and communities. We are committed to being responsive, supporting and educating the current and future health and care workforce in collaboration with providers, as Director of Quality and Student Experience you will be key in ensuring this is achieved through supportive leadership and collaborative approach.

Experience of collaborating with relevant professional bodies and regulators and maintaining partnerships with external organisations in relation to teaching, learning and assessment, student satisfaction and experience and quality and accreditation are also required for this role.

Qualifications Required:

  • A PhD plus experience in the relevant subject area or an equivalent level of professional experience alongside a postgraduate qualification in the relevant subject.
  • Recognised teaching qualification in Higher Education and/or recognition against the UK professional standards framework.
  • Extensive evidence of leadership within a Health and Care and education sector. Hold professional registration.

The Benefits

As a staff member of CU Corporate Services Limited, you will have access to a wide range of industry leading rewards and benefits which includes:

  • Excellent Employers Pension Contribution
  • 30 days Annual leave plus Bank Holidays
  • New Holiday Purchase Scheme up to 5 additional days
  • BUPA Cash Plan
  • 50% off Tuition Fee’s for staff dependants
  • CU Reward Scheme – Discounts across a range of High Street/ Online Retailers
  • New Electric Car Scheme
  • Cycle To work scheme

Our Culture

As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

Closing Date: 6th October 2024.



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