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Liability Team Manager

2 months ago


milton keynes, United Kingdom MBA Full time

As a world-class insurance and claims management company, we are looking for an exceptional individual to fill the role of Liability Team Manager, who can travel to our MK office on a weekly basis. Using strong leadership skills and industry experience, you'll be guiding a rapidly expanding team of claims handlers to manage and settle a variety of travel-based claims professionally and efficiently.


**Your Role**


As our new Liability Team Manager, you'll play a crucial role operationally, using your industry knowledge to:

  • Manage a diverse range of claims - Employers and Public Liability
  • Ensure swift settlements within service level agreements, whilst thoroughly auditing specific claims information
  • Mentor and train your team on policy cover information, ensuring it is relayed with professionalism and courtesy
  • Maintain impeccable standards of customer service within your team
  • Demonstrate exceptional organisational skills and flexibility to adapt to changing priorities

**About You**


You are an experienced leader, with a liability claims or insurance background and a passion for developing high performing teams. Not only do you possess:

  • Experience in team leadership
  • Strong knowledge of insurance principles and the claims process
  • Exceptional customer service ethics
  • Strong problem-solving skills
  • Great organisational skills
  • Flexibility in your approach

You are also resilient, handling challenges with a cool head and methodical approach.


Due to the nature of our work, any employment offer will be conditional until completion of a satisfactory DBS check.


**About Us**


We are a global leader in claims management with a strong culture of innovation, technology and exceptional customer service. With a robust global infrastructure and an extensive network of professionals, we provide tailored solutions to clients across numerous industries.


Why join us?


- 25 days annual leave plus birthday off

- Flexible bank holidays

- Funding for Insurance Qualifications

- Life Assurance, 4 times your basic salary

- Dental Plan

- Cash Plan

- Employee Assistance Programme

- Paid overtime (if authorised)

- 5% pension contribution

- Season ticket benefits


We're also proud to actively support equal opportunities and foster a culture of diversity and inclusion.


**Your Next Step**


If you're ready to lead a thriving team in a dynamic, global company, apply today We can't wait to receive your applicati