Property Management Lead
4 days ago
We are seeking an experienced Property Team Manager to lead and support a small team of property co-ordinators from our modern offices based in Reigate.
About the RoleAs a Property Team Manager, you will be responsible for coordinating property maintenance on behalf of our clients using our subcontractor network. You will also manage a small team of property co-ordinators, ensuring company SLA's and team targets are met.
Key Responsibilities- Coordinating property maintenance and managing a small team of property co-ordinators.
- Ensuring company SLA's and team targets are met.
- Resolving day-to-day problems and escalating issues when necessary.
- Ensuring team members are motivated and trained in accordance with company procedures.
- Meeting with clients to gain feedback and resolve problems.
- Managing and delegating workload amongst the team.
- Dealing with escalated complaints.
- Updating and recording information accurately on our CRM system.
- Regularly reviewing workloads to ensure the team has adequate resources.
- Great communication and organisation skills.
- Property management background and experience managing a small team.
- Ability to problem solve, remain calm under pressure, and meet service level agreements.
- Good IT skills, including Word, Excel, and CRM systems.
- Enjoy coaching, motivating, and developing individuals to reach their full potential.
- Build strong business relationships.
- Confident, positive, and highly customer-focused.
We are a well-established and successful organisation that values our employees and offers great training opportunities. If you are a motivated and experienced property management professional looking for a new challenge, please send in your CV for consideration.
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