Patient Care Specialist

4 days ago


London, Greater London, United Kingdom Optical Express Full time
Job Title: Patient Advisor

We are seeking a skilled professional to join our team at Optical Express in London - White City.

This is a full-time role, working 40 hours per week, with an estimated salary of £27,000 plus bonus.

About Us

At Optical Express, we are dedicated to delivering exceptional patient care and outstanding clinical outcomes.

We believe that our team's success is built on trust, integrity, and a commitment to excellence.

Benefits
  • Competitive industry-leading salary with excellent bonus potential
  • Award-winning state-of-the-art clinics
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery for you and your family
  • Free eye tests for life
  • Discounted prescription eyewear and sunglasses
  • Ongoing training and development opportunities
  • Pension scheme
Key Responsibilities

The successful candidate will be responsible for ensuring patients receive world-class customer service from the moment they enter our clinics.

  • Building strong relationships with patients through regular communication
  • Assisting in patient consultations and conducting thorough health checks
  • Accurately maintaining patient records and scheduling treatment dates
  • Discussing finance options and providing clear information


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