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Senior Patient Care Specialist

1 month ago

London, Greater London, United Kingdom HFH Healthcare Full time

About HFH Healthcare

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As a leading provider of specialist nurse-led services, we meet the growing need for complex care in London and the Southeast. Our enhanced level of clinical support enables clients to remain at home even when their healthcare needs are highly complex.

We work closely with NHS continuing healthcare teams to deliver exceptional care to adults and children in their own homes.

Role Details:

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  • This is an exciting time to join our organisation following internal review and improvements.
  • You will be responsible for managing a portfolio of patients, including regular touchpoints and visits. Excellent communication and client-facing skills are essential.
  • You will work closely with patients and carers to ensure a stable team of carers is always rostered and informed.
  • You will conduct supervisions and annual appraisals for carers working for your patients.
  • You will be adept at problem-solving and ensuring continuity of care for patients.
  • All tasks must be delivered with a focus on delivering high-quality care and customer service excellence.

Benefits:

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  • 25 days' annual leave plus Bank Holidays
  • An extra day off to celebrate your birthday
  • Swap traditional UK Bank Holidays to support cultural days
  • Support development through NVQs
  • Childcare vouchers
  • Social events
  • Cycle to Work scheme
  • Free induction and mandatory training
  • Specialist clinical training for complex care
  • Company pension scheme
  • Generous Refer a Friend scheme
  • Blue Card membership discounts
  • Free wellbeing and support telephone line
  • Mental health first aiders' support

Salary: £28,000 per annum