Technical Account Manager

2 days ago


Belfast, United Kingdom Cloudsmith Ltd Full time
Career Opportunities - Cloudsmith Customer Success Manager

We are seeking an experienced Customer Success Manager to join our team at Cloudsmith Ltd. The successful candidate will be responsible for managing the rollout of our platform across enterprise businesses and driving adoption through collaboration with development, operations and product teams.

This role offers excellent career opportunities for those who are passionate about delivering exceptional customer experiences and committed to staying up-to-date with the latest technology trends.

Responsibilities:

  • Manage the deployment of Cloudsmith across enterprise clients
  • Foster relationships with key stakeholders, including devOps, platform engineering and SRE teams
  • Work closely with internal teams to align on customer requirements
  • Monitor product usage and customer health to identify areas for improvement

Requirements:

  • 4-6 years' experience in a customer-facing role, preferably in a technical field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to adapt to changing circumstances and priorities

Benefits:

  • $80,000 annual salary, plus benefits package
  • Ongoing professional development opportunities
  • Collaborative and dynamic work environment


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