Group Booking Manager
2 weeks ago
We are seeking an exceptional Group Booking Manager to lead our in-house reservations team in driving covers across our 15 Sticks n Sushi Restaurants. As a key member of the SticksnSushi team, you will play a crucial role in the success of our restaurants, guest experience, and Head Office team management and motivation.
About You:
- An experienced professional with a proven track record within the world of restaurant reservations
- Excellent communication and relationship-building skills, with the ability to adapt your style to various audiences
- Highly organized, with unwavering standards, attention to detail, and the ability to multitask
- Ability to work quickly in high-volume, fast-paced environments, meeting the high level of demand and interest in our venues
- Open Table expert and technologically savvy, managing the reservations system with a nimble, entrepreneurial mindset
- Data and results-driven, continuously pushing covers and meeting KPIs, producing detailed reports for the Operations team and Operations Director
- Strong leader, guiding Management and host teams across sites on their training and performance
- Flexible, adapting to changes and pre-empting and responding to the ever-changing needs of guests and busy London restaurants
What We Offer:
- A competitive salary: £45-£50k per annum inclusive of tronc (service charge shared with the team)
- Opportunities for development and progression within the company
- A dynamic and supportive work environment
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