Customer Service Representative

4 weeks ago


Elgin, Moray, United Kingdom Arnold Clark. Full time
About the Role

We are seeking a highly skilled Customer Service Executive to join our team at Arnold Clark in Elgin. As a Product Genius, you will be responsible for delivering an exceptional customer experience by providing expert advice on our vehicles and manufacturers.

Key Responsibilities:

  • Prepare the showroom and cars for the day ahead.
  • Assist with showroom presentation and advertising.
  • Support the Sales department and deliver excellent customer experience.
  • Organise and accompany customers on test drives.
  • Sweat up on our vehicles and manufacturers.
  • Enhance the customer journey from enquiry to delivery.

Requirements:

  • A confident communicator who understands that a positive attitude gets great results.
  • Willingness to go the extra mile.
  • A full UK driving licence.
  • Ability to work independently and as part of a team.

Benefits:

  • 33 days' holiday allowance.
  • Generous retail discounts.
  • Private healthcare.
  • Pension scheme.
  • Maternity and paternity packages.
  • Opportunities for training and progression.

Salary: £25,000 - £30,000 per annum depending on experience.



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